ServiceNow CIS-HAM Practice Test - Questions Answers, Page 5

A transfer order is a document that records the movement of assets from one location to another1.

A transfer order line is a record that specifies the quantity and type of assets to be transferred1.

When you cancel a transfer order line, the associated assets are released from the transfer order and their state changes from Pre-allocated to Available1.

The released assets can then be attached to another transfer order or used for other purposes1.Reference:

Transfer orders - Product Documentation: Rome - ServiceNow

According to theHardware Asset Management documentation, non-consumable assets are assets that are not depleted or used up when they are applied or consumed, such as laptops, monitors, or routers.

Non-consumable assets are tracked individually in the ServiceNow platform, and each asset has a unique asset tag and serial number.

When transferring non-consumable assets between stockrooms, they must be transferred as a single entity with a quantity of one, as stated in theHardware Asset Management documentation: ''Non-consumable assets are transferred as a single entity with a quantity of one. For example, a laptop is transferred as a single entity with a quantity of one.''

Therefore, the correct answer is option C, as a single entity with a quantity of one.Reference:

Hardware Asset Management documentation

What is Hardware Asset Management?

When disposing of an IT asset through a vendor, the asset manager should attach acertificate of destructionto the retired asset's record1.

A certificate of destruction is a document that verifies that the asset has been destroyed in a secure and compliant manner by the vendor1.

A certificate of destruction should include information such as the asset tag, serial number, model, manufacturer, date of destruction, method of destruction, and signature of the authorized person1.

A certificate of destruction helps the asset manager to ensure that the asset is no longer in use, that the data on the asset is erased, and that the asset is disposed of in accordance with environmental, regulatory, and legal requirements1.Reference:

1: Hardware Asset Disposal

A stock rule is a record that defines the minimum and maximum quantity of a model or an asset in a stockroom12.

The Stock Rule Runner is a scheduled job that runs every hour and checks the stock levels of models and assets in stockrooms against the stock rules13.

If the stock level of a model or an asset is less than the minimum quantity specified in the stock rule, the Stock Rule Runner creates a stock order to replenish the stock from another stockroom or from a vendor13.

Therefore, the correct answer is A. When stock is less than the threshold specified in the stock rule.