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ServiceNow CIS-ITSM Practice Test - Questions Answers, Page 14

List of questions

Question 131

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How are Releases related to Changes?

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Question 132

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Where can a change manager define the interval frequency for unauthorized change detection?

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Question 133

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If the Assignment group is empty on an incident record, what happens when an agent that is a member of a single user groups clicks the Assign to me UI action?

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Question 134

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What defines the required approvals and the associated conditions for a change model?

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Question 135

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Which organizational role is responsible for the the overall administrative capabilities of a portfolio?

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Question 136

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What defines which catalog Items, and in what order, are included in an Order Guide?

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Question 137

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Which catalog properly allows users to save partially-completed requests to complete and submit at a later time?

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Question 138

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Which should be used to explore the entire hierarchy and table definitions of the Configuration Management Database Classes?

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Question 139

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In Change management, what allows customers to define condition based flows for a fit for purpose model?

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Question 140

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Your customer complains that when their users click on the Configuration Item magnifier from the Incident form, that they are overwhelmed by the volume of CIs to choose from. They want to exclude certain types of CIs from the CI lists on the Incident, Problem and Change forms.

What do you recommend to your customer?

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Total 172 questions
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