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ServiceNow CIS-SAM Practice Test - Questions Answers, Page 12

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As part of the discovery process, when records are written to the software installation table a check is performed to determine if the information already exists in the discovery model table, if a record exists, what does the system do?

A.
The record is deleted and recreated to ensure the most recent discovery model is recorded.
A.
The record is deleted and recreated to ensure the most recent discovery model is recorded.
Answers
B.
Nothing, the record exists so it is ignored.
B.
Nothing, the record exists so it is ignored.
Answers
C.
A new record is created for the installation in the discovery model table.
C.
A new record is created for the installation in the discovery model table.
Answers
D.
A reference to the discovery model record is identified and associated to the software installation record.
D.
A reference to the discovery model record is identified and associated to the software installation record.
Answers
Suggested answer: A

Which of the following are valid on import errors (vs. after import) when using the automated entitlement import feature? (Choose three.)

A.
Purchased rights should be greater than 0
A.
Purchased rights should be greater than 0
Answers
B.
The end date must be greater than the start date
B.
The end date must be greater than the start date
Answers
C.
Publisher Part Number and Software Model not found
C.
Publisher Part Number and Software Model not found
Answers
D.
Duplicate entry
D.
Duplicate entry
Answers
E.
Publisher Part Number already exists
E.
Publisher Part Number already exists
Answers
Suggested answer: A, D, E

Which of the following are valid on import errors (vs. after import) when using the automated entitlement import feature? (Choose three.)

A.
Purchased rights should be greater than 0
A.
Purchased rights should be greater than 0
Answers
B.
The end date must be greater than the start date
B.
The end date must be greater than the start date
Answers
C.
Publisher Part Number and Software Model not found
C.
Publisher Part Number and Software Model not found
Answers
D.
Duplicate entry
D.
Duplicate entry
Answers
E.
Publisher Part Number already exists
E.
Publisher Part Number already exists
Answers
Suggested answer: A, D, E

What are the available actions associated with the Normalization Suggestions feature? (Choose two.)

A.
Accept – updates the discovery model with suggested values
A.
Accept – updates the discovery model with suggested values
Answers
B.
Reject – ignores the suggestion. The next time the scheduled job is executed, it will not pick the same package or rule that was rejected previously
B.
Reject – ignores the suggestion. The next time the scheduled job is executed, it will not pick the same package or rule that was rejected previously
Answers
C.
Save – allows you to save the suggestion to review again later
C.
Save – allows you to save the suggestion to review again later
Answers
D.
Ignore – ignores the suggestion. All fields are updated to read only until the next time the job is executed with the same package or rule that was ignored previously.
D.
Ignore – ignores the suggestion. All fields are updated to read only until the next time the job is executed with the same package or rule that was ignored previously.
Answers
E.
Create – creates a discovery model with suggested values
E.
Create – creates a discovery model with suggested values
Answers
Suggested answer: B, C

What is used to identify and normalize software installed in an environment?

A.
Software Discovery Mode
A.
Software Discovery Mode
Answers
B.
Software Installation Model
B.
Software Installation Model
Answers
C.
Software Model
C.
Software Model
Answers
D.
Software Normalization Model
D.
Software Normalization Model
Answers
E.
Software Reconciliation Model
E.
Software Reconciliation Model
Answers
Suggested answer: B

Risk is configured by default, to calculate Risk = High for a change that is scheduled with only 3 days lead time. Your customer’s change policy requires that changes be requested with 5 days lead time.

How would you satisfy this requirement?

A.
Update the Risk Property for Insufficient lead time
A.
Update the Risk Property for Insufficient lead time
Answers
B.
Update the Risk Assessment Matrix for Insufficient lead time
B.
Update the Risk Assessment Matrix for Insufficient lead time
Answers
C.
Update the Calculate Risk UI Action
C.
Update the Calculate Risk UI Action
Answers
D.
Update the Risk Matrix for insufficient lead time
D.
Update the Risk Matrix for insufficient lead time
Answers
E.
Update the Risk Condition for Insufficient lead time
E.
Update the Risk Condition for Insufficient lead time
Answers
Suggested answer: B

ServiceNow Discovery finds IP-enabled devices and the software that runs on them. It uses a combination of the following methods to explore the devices. (Choose three.)

A.
Agents
A.
Agents
Answers
B.
Signature files
B.
Signature files
Answers
C.
Patterns
C.
Patterns
Answers
D.
Probes
D.
Probes
Answers
E.
Sensors
E.
Sensors
Answers
Suggested answer: A, C, E

What does the acronym “CAL” stand for?

A.
Client Access Limit
A.
Client Access Limit
Answers
B.
Computer Access License
B.
Computer Access License
Answers
C.
Client Access License
C.
Client Access License
Answers
D.
Concurrent Access License
D.
Concurrent Access License
Answers
Suggested answer: B

Within the ‘Run Reconciliation’ process, how can the reconciliation be grouped?

A.
Country, Department, Corporation, Location, Account
A.
Country, Department, Corporation, Location, Account
Answers
B.
Country, Department, Company, Region, Cost Center
B.
Country, Department, Company, Region, Cost Center
Answers
C.
Country, Business Unit, Corporation, Location, Account
C.
Country, Business Unit, Corporation, Location, Account
Answers
D.
Country, Business Unit, Company, Region, Cost Center
D.
Country, Business Unit, Company, Region, Cost Center
Answers
Suggested answer: A

Which of the following is set in a software entitlement and used during reconciliation to determine your compliance position?

A.
Reconciliation rule
A.
Reconciliation rule
Answers
B.
Compliancy rule
B.
Compliancy rule
Answers
C.
Baseline KPI
C.
Baseline KPI
Answers
D.
License metric
D.
License metric
Answers
E.
License allocation
E.
License allocation
Answers
Suggested answer: B
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