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ServiceNow CIS-SPM Practice Test - Questions Answers, Page 2

List of questions

Question 11

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On the demand form, what does the Discount Rate impact?

ROI.
ROI.
Net Present Value (NPV).
Net Present Value (NPV).
Financial Benefit.
Financial Benefit.
Internal Rate of Return %.
Internal Rate of Return %.
Suggested answer: B

Explanation:

According to the ServiceNow documentation1, the discount rate on the demand form impacts the net present value (NPV) of the demand. The NPV is the difference between the present value of the benefits and the present value of the costs of the demand. The discount rate is the rate used to discount future cash flows to their present value. A higher discount rate means that future cash flows are worth less in the present, and vice versa. The other options are incorrect because:

A) ROI: The ROI (return on investment) is the ratio of the net value to the estimated cost of the demand.The discount rate does not affect the ROI, as both the net value and the estimated cost are based on the present value of the cash flows2.

C) Financial Benefit: The financial benefit is the sum of the present value of the benefits of the demand.The discount rate does not affect the financial benefit directly, but only indirectly through the NPV calculation3.

D) Internal Rate of Return %: The internal rate of return % (IRR) is the discount rate that makes the NPV of the demand equal to zero.The discount rate does not affect the IRR, but rather the IRR is derived from the NPV equation4.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/reference/r_DemandTable.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandRate.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_FinancialBenefit.html4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_InternalRateOfReturn.html

asked 23/09/2024
George Weine Paulino Chaves
48 questions

Question 12

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In which table can you find cost information for a specific fiscal period?

cost_plan_breakdown
cost_plan_breakdown
pm_project
pm_project
cost_plan
cost_plan
expense_line
expense_line
Suggested answer: A

Explanation:

According to the ServiceNow documentation1, the cost_plan_breakdown table stores the cost information for a specific fiscal period. This table contains the fields such as cost plan, fiscal period, amount, and currency. The other options are incorrect because:

B)pm_project: The pm_project table stores the information about projects, such as name, description, state, and status2.

C)cost_plan: The cost_plan table stores the information about cost plans, such as name, type, and project3.

D)expense_line: The expense_line table stores the information about expense lines, such as expense type, amount, and date4.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_CostPlanBreakdownTable.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ProjectTable.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_CostPlanTable.html4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ExpenseLineTable.html

asked 23/09/2024
Jucelino Pinheiro de Andrade da Silva
42 questions

Question 13

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Use this table to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace.

pm_project
pm_project
pm_toplevel_project
pm_toplevel_project
pm_home_page_config
pm_home_page_config
project_template_config
project_template_config
Suggested answer: C

Explanation:

According to the ServiceNow documentation1, the pm_home_page_config table is used to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace. The other tables are used for different purposes:

pm_project: Stores information about projects2.

pm_toplevel_project: Stores information about top-level projects3.

project_template_config: Stores information about project templates.

asked 23/09/2024
Ruben Dallibor
36 questions

Question 14

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The Business Unit field on a Project or Demand form displays values from a specific table. What type of field is this?

Journal.
Journal.
Reference.
Reference.
Conditions.
Conditions.
List.
List.
Suggested answer: B

Explanation:

According to the ServiceNow documentation1, the Business Unit field on a Project or Demand form is a reference field that displays values from thecmn_departmenttable.A reference field stores a link to a record on another table, rather than storing the data directly in the field2.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ProjectTable.html2: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/concept/c_ReferenceFields.html

asked 23/09/2024
Siza Motha
30 questions

Question 15

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What role can configure the default columns in the project planning console?

Choose 2 answers

it_pps_admin
it_pps_admin
it_project_manager
it_project_manager
it_console_admin
it_console_admin
admin
admin
Suggested answer: A, D

Explanation:

According to the ServiceNow support article1, theit_pps_adminrole can configure the default columns in the project planning console by modifying thepm_project_planning_consolelist view.Theadminrole can also do this, as well as any other configuration on the platform2.

1: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB07145652: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/users-and-groups/concept/c_Roles.html

asked 23/09/2024
Dylan Johnson
42 questions

Question 16

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If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?

activity_admin.
activity_admin.
timecard_admin.
timecard_admin.
form_admin.
form_admin.
approval_admin.
approval_admin.
Suggested answer: B

Explanation:

According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:

A)activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.

C)form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.

D)approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/reference/r_TimeCardManagementRoles.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ActivityManagementRoles.html3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/concept/c_FormAdministration.html4: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Approvals.html

asked 23/09/2024
Tyler Evans
38 questions

Question 17

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How many WBS levels can be shown on the planning console?

One.
One.
Two.
Two.
Three.
Three.
No Limit.
No Limit.
Suggested answer: D

Explanation:

According to the ServiceNow documentation1, the planning console can show as many WBS levels as desired, starting from the level 1 to the lowest system components. The WBS levels can be expanded or collapsed by clicking the plus or minus icons next to the task names. The planning console also allows users to create, edit, and delete tasks, as well as add dependencies, assign resources, and track progress.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/concept/c_PlanningConsole.html

asked 23/09/2024
Nisanka Mandara
30 questions

Question 18

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Which property controls the changes in cost and resource plans with respect to the change in the start date of a demand or project?

'Change Resource Plan, Cost Plan and Benefit Plan Start Date with Demand or Project Start Date Change'.
'Change Resource Plan, Cost Plan and Benefit Plan Start Date with Demand or Project Start Date Change'.
'Enable altering of planned date for task in WIP/Closed'.
'Enable altering of planned date for task in WIP/Closed'.
'Rollup project start date from tasks'.
'Rollup project start date from tasks'.
'Calculate ROI percentage based on a project's estimated cost and its net value'.
'Calculate ROI percentage based on a project's estimated cost and its net value'.
Suggested answer: A

Explanation:

According to the ServiceNow documentation1, this property controls whether the start dates of the resource plan, cost plan, and benefit plan are automatically updated when the start date of the demand or project is changed. If this property is set to true, then the plans will be shifted by the same number of days as the demand or project start date change. If this property is set to false, then the plans will not be affected by the demand or project start date change.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Properties.html

asked 23/09/2024
Miguel Seron Blasco
30 questions

Question 19

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Where is planned cost calculated from when requesting resources from a group and when resource role is specified?

The distribution costs
The distribution costs
The task rate cards.
The task rate cards.
The hourly rate of the specified role.
The hourly rate of the specified role.
The CI rate cards.
The CI rate cards.
Suggested answer: C

Explanation:

According to the ServiceNow documentation1, when requesting resources from a group and when resource role is specified, the planned cost is calculated from the hourly rate of the specified role. The system uses the rate card associated with the resource plan to determine the hourly rate for each role. The other options are incorrect because:

A)The distribution costs: The distribution costs are the costs that are distributed across the project tasks based on the resource plan allocation2.

B)The task rate cards: The task rate cards are the rate cards that are applied to the project tasks, not the resource plan3.

D)The CI rate cards: The CI rate cards are the rate cards that are applied to the configuration items, not the resource plan4.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_ResourcePlans.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_DistributionCosts.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_TaskRateCards.html4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_CIRateCards.html

asked 23/09/2024
Oky ramadhani
42 questions

Question 20

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If a sub-project and parent project have different project currencies, this property should be set to true for cost roll-ups.

com.snc.project.calculate_roi
com.snc.project.calculate_roi
com.snc.project.rollup_project_start_date
com.snc.project.rollup_project_start_date
com.snc.project.copy.additional_attributes
com.snc.project.copy.additional_attributes
com.snc.project.multicurrency.rollup_if_different
com.snc.project.multicurrency.rollup_if_different
Suggested answer: D

Explanation:

According to the ServiceNow documentation1, this property controls whether the cost roll-ups are performed when a sub-project and parent project have different project currencies. If this property is set to true, then the system converts the sub-project currency to the parent project currency using the exchange rate table and performs the cost roll-ups. If this property is set to false, then the system does not perform the cost roll-ups for sub-projects with different currencies.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Properties.html

asked 23/09/2024
Jesus Vargas
48 questions
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