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Which of the following should be a KEY consideration for an enterprise when refining the scope of the governance system in the third stage of the Governance System Design Workflow?

A.
Enterprise strategy
A.
Enterprise strategy
Answers
B.
Current l&T-related risks
B.
Current l&T-related risks
Answers
C.
The risk profile
C.
The risk profile
Answers
D.
Compliance requirements
D.
Compliance requirements
Answers
Suggested answer: A

Explanation:

In the third stage of the Governance System Design Workflow, refining the scope of the governance system involves aligning it closely with the overall strategic direction and objectives of the enterprise. COBIT 2019 emphasizes that the governance system should support the enterprise's strategy to ensure that I&T-related activities contribute effectively to achieving business goals.

Key considerations for refining the scope include:

Enterprise Strategy (Option A): The primary consideration is ensuring that the governance system aligns with and supports the enterprise strategy. This involves understanding the strategic objectives, goals, and priorities of the organization and ensuring that the governance system is designed to help achieve these strategic aims. This alignment ensures that IT governance is not just a compliance exercise but a strategic enabler for business success.

Current I&T-Related Risks (Option B): While important, this factor is more about addressing immediate operational concerns and is typically considered earlier in the process to identify and mitigate significant risks.

The Risk Profile (Option C): Understanding the overall risk profile and risk appetite of the enterprise is crucial for shaping the governance system but is not the primary focus in the third stage. This aspect is usually addressed in earlier stages to ensure that the governance framework adequately covers risk management.

Compliance Requirements (Option D): Ensuring compliance is always a critical consideration, but like risk management, it is typically addressed earlier in the design process. Compliance requirements should be integrated into the governance framework but are not the key driver at the refining stage.

Thus, the correct answer is A. Enterprise strategy. By focusing on the enterprise strategy during the third stage of the Governance System Design Workflow, the governance system can be refined to support strategic initiatives, thereby ensuring that IT governance contributes directly to achieving business goals.

ISACA. COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution. ISACA.

ISACA. COBIT 2019 Framework: Introduction and Methodology. ISACA.

What is the role of the board when establishing where the enterprise wants to be?

A.
Ensuring open and fair assessment of IT activities
A.
Ensuring open and fair assessment of IT activities
Answers
B.
Providing expert advice and guidance where appropriate
B.
Providing expert advice and guidance where appropriate
Answers
C.
Setting priorities, time scales, and expectations
C.
Setting priorities, time scales, and expectations
Answers
D.
Obtaining consensus on a required capability target
D.
Obtaining consensus on a required capability target
Answers
Suggested answer: C

Explanation:

The role of the board when establishing where the enterprise wants to be is to set priorities, time scales, and expectations. This ensures that the strategic direction and goals are clearly defined and communicated across the organization.

Reference in COBIT 2019 Design and Implementation:

COBIT 2019 Framework: Governance and Management Objectives, EDM01 (Ensure Governance Framework Setting and Maintenance): This objective outlines the board's responsibilities in setting the strategic direction, including priorities, timeframes, and expectations.

COBIT 2019 Implementation Guide, Chapter 3: This chapter emphasizes the board's role in defining the enterprise's strategic goals and ensuring that these goals are aligned with governance and management practices.

By setting clear priorities, time scales, and expectations, the board ensures that the enterprise has a focused and coherent strategy for achieving its desired future state.

Which of the following is BEST suited for evaluating the performance of processes?

A.
Key performance areas
A.
Key performance areas
Answers
B.
Aligned goals
B.
Aligned goals
Answers
C.
Capability levels
C.
Capability levels
Answers
D.
Key goal indicators
D.
Key goal indicators
Answers
Suggested answer: D

Explanation:

Key goal indicators (KGIs) are best suited for evaluating the performance of processes. KGIs measure the outcome of processes and indicate whether the objectives are being met, providing a clear picture of performance.

Reference in COBIT 2019 Design and Implementation:

COBIT 2019 Framework: Governance and Management Objectives, MEA01 (Managed Performance and Conformance Monitoring): This objective highlights the use of key goal indicators to measure and monitor the performance of governance and management processes.

COBIT 2019 Implementation Guide, Chapter 5: This chapter discusses the importance of using KGIs to evaluate process performance and ensure alignment with enterprise goals.

By focusing on KGIs, enterprises can effectively monitor and evaluate the success of their processes in achieving desired outcomes, leading to continuous improvement and better alignment with business objectives.

During CSF life cycle action plan review, which of the following tasks is associated with realizing benefits?

A.
Developing business cases indicating success factors
A.
Developing business cases indicating success factors
Answers
B.
Monitoring performance against objectives
B.
Monitoring performance against objectives
Answers
C.
Documenting risk issues and remediation plans
C.
Documenting risk issues and remediation plans
Answers
Suggested answer: B

Explanation:

During the Critical Success Factor (CSF) life cycle action plan review, the task associated with realizing benefits is 'Monitoring performance against objectives.' This task ensures that the expected benefits of the IT initiatives are being achieved by continuously assessing performance and making necessary adjustments.

Monitoring performance against objectives involves tracking the progress of IT initiatives to ensure they meet their goals and deliver the expected benefits. This includes using performance metrics, key performance indicators (KPIs), and regular reviews to evaluate whether the initiatives are on track and delivering value.

COBIT 2019 Framework

Reference:

COBIT 2019 Implementation Guide, Chapter 7: Emphasizes the importance of monitoring and measuring performance to ensure that benefits are realized and objectives are met.

COBIT 2019 Design Guide, Chapter 4: Highlights the role of performance monitoring in managing and achieving IT governance and management objectives.

By monitoring performance against objectives, enterprises can ensure that their IT initiatives are successful and provide the intended benefits, making it a critical task in the CSF life cycle action plan review.

The PRIMARY function of COBIT Implementation Phase 7: How Do We Keep the Momentum Going is to provide an opportunity for which of the following?

A.
Closing the loop for communication workflow
A.
Closing the loop for communication workflow
Answers
B.
Documenting improvements in a prioritized action plan
B.
Documenting improvements in a prioritized action plan
Answers
C.
Ensuring frequent stakeholder communication
C.
Ensuring frequent stakeholder communication
Answers
Suggested answer: C

Explanation:

The primary function of COBIT Implementation Phase 7: 'How Do We Keep the Momentum Going?' is to ensure frequent stakeholder communication. This phase focuses on maintaining engagement and support from stakeholders to sustain the momentum of the governance initiatives.

Ensuring frequent stakeholder communication is essential for maintaining momentum in governance initiatives. This involves regular updates, feedback sessions, and transparent communication to keep stakeholders informed and involved in the ongoing process. It helps to address any concerns, align expectations, and ensure continuous support for the initiatives.

COBIT 2019 Framework

Reference:

COBIT 2019 Implementation Guide, Chapter 8: Discusses the importance of continuous communication with stakeholders to keep the momentum going and maintain support for governance initiatives.

COBIT 2019 Design Guide, Chapter 5: Highlights the need for frequent and effective communication to ensure that stakeholders remain engaged and supportive throughout the implementation process.

By ensuring frequent stakeholder communication, enterprises can sustain the momentum of their governance initiatives, making it the primary function of COBIT Implementation Phase 7


Which of the following will BEST enable management to identify all additional resources required to implement planned I&T changes?

A.
Defining improvement opportunities
A.
Defining improvement opportunities
Answers
B.
Creating a capability maturity model
B.
Creating a capability maturity model
Answers
C.
Performing a SWOT analysis
C.
Performing a SWOT analysis
Answers
D.
Conducting a gap analysis.
D.
Conducting a gap analysis.
Answers
Suggested answer: D

Explanation:

Conducting a gap analysis will best enable management to identify all additional resources required to implement planned I&T changes. A gap analysis helps to identify the differences between the current state and the desired future state, highlighting the necessary resources and actions needed to bridge the gaps.

A gap analysis involves assessing the current capabilities, processes, and resources and comparing them to the requirements needed to achieve the desired state. This process identifies specific gaps in resources, skills, and processes that need to be addressed to implement planned changes successfully.

COBIT 2019 Framework

Reference:

COBIT 2019 Implementation Guide, Chapter 5: Discusses the use of gap analysis to identify the necessary resources and actions required for successful implementation.

COBIT 2019 Design Guide, Chapter 2: Highlights the importance of understanding current capabilities and identifying gaps to inform the planning and resourcing of I&T changes.

By conducting a gap analysis, management can systematically identify and address resource needs, ensuring a comprehensive approach to implementing planned changes.

After a bank experienced cyber attacks that severely impacted operations and raised questions from regulators, the board mandated the newly hired CIO to implement global best practices to mitigate this risk. The CIO is using COBIT 2019 to tailor the governance system and has identified high threat landscape as a critical design factor. Which of the following should the CIO identify NEXT?

A.
Security-related processes
A.
Security-related processes
Answers
B.
Risk management practices
B.
Risk management practices
Answers
C.
IT security solutions
C.
IT security solutions
Answers
D.
Technology personnel
D.
Technology personnel
Answers
Suggested answer: A

Explanation:

After identifying a high threat landscape as a critical design factor, the CIO should next identify security-related processes. This step ensures that the governance system includes robust processes to manage and mitigate security risks.

In a high-threat landscape, focusing on security-related processes is essential to protect the enterprise's information assets and mitigate potential risks. These processes include incident management, vulnerability management, and access control, among others.

COBIT 2019 Framework

Reference:

COBIT 2019 Framework: Governance and Management Objectives, APO13 Managed Security: This objective

When considering the compliance requirement design factor, and the design factor value is high, which of the following should be a management objective priority?

A.
Managed data (AP014)
A.
Managed data (AP014)
Answers
B.
Managed relationships
B.
Managed relationships
Answers
C.
Managed risk
C.
Managed risk
Answers
D.
Managed security (AP013)
D.
Managed security (AP013)
Answers
Suggested answer: C

Explanation:

In environments with high compliance requirements, managing risk is crucial to avoid legal penalties, financial losses, and reputational damage. The 'Managed risk' objective ensures that risks related to compliance are identified, assessed, and mitigated effectively.

COBIT 2019 Framework

Reference:

COBIT 2019 Framework: Governance and Management Objectives, APO12 Managed Risk: This objective focuses on establishing a risk management framework to identify and mitigate risks, including those related to compliance.

COBIT 2019 Design Guide, Chapter 2: Emphasizes the importance of managing risk in environments with high compliance requirements.

Prioritizing 'Managed risk' ensures that the enterprise has robust processes in place to manage compliance-related risks, thereby safeguarding the organization against potential regulatory issues.

Which of the following is a KEY input to be considered when defining drivers for a COBIT implementation?

A.
IT process documentation
A.
IT process documentation
Answers
B.
Stakeholder map
B.
Stakeholder map
Answers
C.
Business case outline
C.
Business case outline
Answers
D.
Enterprise policies
D.
Enterprise policies
Answers
Suggested answer: B

Explanation:

A key input to be considered when defining drivers for a COBIT implementation is the stakeholder map. Understanding the stakeholders involved and their expectations is crucial for identifying the drivers that will shape the governance system.

Reference in COBIT 2019 Design and Implementation:

COBIT 2019 Implementation Guide, Chapter 3: This chapter emphasizes the importance of stakeholder identification and mapping in understanding their needs and expectations, which in turn define the drivers for the COBIT implementation.

COBIT 2019 Framework: Governance and Management Objectives, MEA04 (Managed Stakeholder Engagement): This objective highlights the role of stakeholder engagement in shaping governance and management priorities.

The stakeholder map provides a clear view of who the stakeholders are and what their interests and expectations are, ensuring that the drivers for the COBIT implementation are aligned with the needs of the enterprise.

A traditional brick-and-mortar company is planning to fast-track its growth by implementing an information and technology governance system to achieve enterprise goals. Which of the following is the KEY enabler of success in achieving the goals?

A.
Establishing applicable governance and management objectives
A.
Establishing applicable governance and management objectives
Answers
B.
Setting capability levels for key business processes
B.
Setting capability levels for key business processes
Answers
C.
Conducting staff training programs for performing IT-enabled processes
C.
Conducting staff training programs for performing IT-enabled processes
Answers
D.
Tailoring the security policy according to the technology deployed
D.
Tailoring the security policy according to the technology deployed
Answers
Suggested answer: A

Explanation:

For a traditional brick-and-mortar company planning to fast-track its growth by implementing an information and technology governance system to achieve enterprise goals, establishing applicable governance and management objectives is the key enabler of success.

Reference in COBIT 2019 Design and Implementation:

COBIT 2019 Framework: Governance and Management Objectives, EDM01 (Ensure Governance Framework Setting and Maintenance): This objective underscores the importance of defining clear governance and management objectives to guide the implementation and achieve enterprise goals.

COBIT 2019 Implementation Guide, Chapter 4: This chapter discusses the importance of setting relevant and applicable governance and management objectives to align IT governance with business strategy and goals.

By establishing clear governance and management objectives, the company can ensure that its IT governance efforts are aligned with its strategic goals, driving growth and achieving desired outcomes.

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