Nondirectional counseling of upset employees:

Involves primarily being a good listener

Does not directly advise, criticize, or try to help

Does not carry the danger inherent in giving advice

Involves primarily being a good listener

Should not be used because it is not effective

In the United States, employee thefts are:

Greater than the problem of crime in the streets

Fewer than thefts by shoplifters

Fewer than the nation's burglaries

Fewer than the nation's car thefts

Equal to the nation's burglaries

Greater than the problem of crime in the streets

Employees for the most part are:

Conscientious, honest individuals who have the company's best interests at heart

Employees' attitudes are directly affected by:

Personal problems that originate within and outside the company

The supervisor's attitude and actions

Personal problems that originate within and outside the company

A major concern of a company, above all else, should be:

The care and well-being of its employees

Searches made during work hours as a result of a bomb threat call should be made by:

Employees familiar with the work area where the bomb is reportedly located

The Department of Army personnel

The Federal Bureau of Investigation

Employees familiar with the work area where the bomb is reportedly located

The usual reaction of a corporation victimized by the kidnapping of an employee or extortion involving threat to lives of employees has been:

To meet the negotiated demands of the terrorists

To absolutely refuse to negotiate

To negotiate but refuse to put up money

To refer the terrorist to the police

A cooperative organization of industrial firms, business firms, and similar organizations within an industrial community that are united by a voluntary agreement to assist each other by providing materials, equipment, and personnel needed to ensure effective industrial disaster control during emergencies is called a(n):

Community emergency cooperative

Which of the following procedures should not be advocated as part of emergency planning?

Distribution should be limited to senior management

Emergency plan should be in writing

Emergency plan should be revised as needed

Distribution of plan must be made down to the lowest echelons

Distribution should be limited to senior management

Plan should be tested through practice

The federal agency in charge of disaster planning is the:

Federal Emergency Management Agency

In the event the media makes contact as a result of a crisis situation, they should:

Be put in touch with the person designated in the emergency plan for orderly release of information

Be put in contact with the president of the company

Be put in contact with the plant manager

Be told to get in touch with the police

Which of the following does not fit into good emergency planning?

A new organization should be developed to handle emergency situations.

An individual should be appointed as coordinator.

A new organization should be developed to handle emergency situations.

Key departments within the plant should be represented.

The ionization fire detector warns of fire by responding to:

Invisible products of combustion emitted by a fire at its earliest stages

After a bomb threat has been received, the bomb search should be conducted by:

Employees familiar with threatened areas

The Bureau of Alcohol, Tobacco, and Firearms (ATF)

Employees familiar with threatened areas

After a bomb threat is made, if a suspicious object is found during search, it should be:

Reported immediately to the designated authorities

If a bomb threat is an obvious hoax, the following action should be taken:

Report the call immediately to the local police for investigation.

Wait at least two hours to find out if the threat is actually a hoax.

Contact the telephone company and report the call.

The removal of any suspected bomb should be by:

Professional bomb-disposal personnel

The patrol office of the police department

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ASIS CPP Practice Test 11

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CPP: Certified Protection Professional

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