ExamGecko
Search Search Login
Home Home / ServiceNow / CSA

ServiceNow CSA Practice Test - Questions Answers

Question list
Search
Search
Open VPLUS File
Convert VPLUS to PDF

Related questions

Which of the following statements describes how data is organized in a table?
While testing a Catalog Item for ordering an expensive computer, the mandatory approval is being skipped for requester Bob, Smith, but not for any of the other requesters. What could explain the issue?
After finishing your work on High Security Settings, what is a possible way to return to normal admin security levels?
What Is the purpose of the Fitter navigator In the Application Navigator?
What do you activate when you want to add applications or functionality within your development instance?
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)
Which role(s) are required to impersonate a user? Choose 2 answers
What framework can be used to manage the tables and Cis associated with a use case?
What are advantages of using spokes for integrations? Choose 3 answers
What contains the configuration changes made in an instance (i.e. changes in a form) and helps to implement the changes from the Dev environment to another environment?

Question 1

Report
Export
Collapse

Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)

A.
Service Processes
A.
Service Processes
Answers
B.
User Permissions
B.
User Permissions
Answers
C.
Tables and Fields
C.
Tables and Fields
Answers
D.
A Database
D.
A Database
Answers
E.
The Dependency View
E.
The Dependency View
Answers
Suggested answer: A, C, D, E

Question 2

Report
Export
Collapse

What is a formatter? Select one of the following.

A.
A formatter allows you to configure applications on your instance
A.
A formatter allows you to configure applications on your instance
Answers
B.
A formatter is a form element used to display information that is not a field in the record
B.
A formatter is a form element used to display information that is not a field in the record
Answers
C.
A formatter allows you to populate fields automatically
C.
A formatter allows you to populate fields automatically
Answers
D.
A formatter is a set of conditions applied to a table to help find and work with data
D.
A formatter is a set of conditions applied to a table to help find and work with data
Answers
Suggested answer: B

Question 3

Report
Export
Collapse

When searching using the App Navigator search field, what can be returned? (Choose four.)

A.
Names of Applications and Modules
A.
Names of Applications and Modules
Answers
B.
Names of Modules
B.
Names of Modules
Answers
C.
Names of Applications
C.
Names of Applications
Answers
D.
Favorites
D.
Favorites
Answers
E.
History Records
E.
History Records
Answers
F.
Titles of Dashboard Gauges
F.
Titles of Dashboard Gauges
Answers
Suggested answer: A, B, C, D

Question 4

Report
Export
Collapse

Which technique is used to get information from a series of referenced fields from different tables?

A.
Table-Walking
A.
Table-Walking
Answers
B.
Sys_ID Pulling
B.
Sys_ID Pulling
Answers
C.
Dot-Walking
C.
Dot-Walking
Answers
D.
Record-Hopping
D.
Record-Hopping
Answers
Suggested answer: C

Question 5

Report
Export
Collapse

What is a schema map?

A.
A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items
A.
A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items
Answers
B.
A schema map graphically organizes the visual task boards for the CMDB
B.
A schema map graphically organizes the visual task boards for the CMDB
Answers
C.
A schema map graphically displays the Configuration Items that support a business service
C.
A schema map graphically displays the Configuration Items that support a business service
Answers
D.
A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema
D.
A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema
Answers
Suggested answer: D

Question 6

Report
Export
Collapse

Which one of the following statements best describes the purpose of an Update Set?

A.
An Update Set allows administrators to group a series of changes into a named set and then move this set as a unit to other systems
A.
An Update Set allows administrators to group a series of changes into a named set and then move this set as a unit to other systems
Answers
B.
By default, an Update Set includes customizations, Business Rules, and homepages
B.
By default, an Update Set includes customizations, Business Rules, and homepages
Answers
C.
An Update Set is a group of customizations that is moved from Production to Development
C.
An Update Set is a group of customizations that is moved from Production to Development
Answers
D.
By default, the changes included in an Update Set are visible only in the instance to which they are applied
D.
By default, the changes included in an Update Set are visible only in the instance to which they are applied
Answers
Suggested answer: A

Question 7

Report
Export
Collapse

A Service Catalog may include which of the following components?

A.
Order Guides, Exchange Rates, Calendars
A.
Order Guides, Exchange Rates, Calendars
Answers
B.
Order Guides, Catalog Items, and Interceptors
B.
Order Guides, Catalog Items, and Interceptors
Answers
C.
Catalog Items, Asset Contracts, Task Surveys
C.
Catalog Items, Asset Contracts, Task Surveys
Answers
D.
Record Producers, Order Guides, and Catalog Items
D.
Record Producers, Order Guides, and Catalog Items
Answers
Suggested answer: D

Question 8

Report
Export
Collapse

Which one of the following statements applies to a set of fields when they are coalesced during an import?

A.
If a match is found using the coalesce fields, the existing record is updated with the information being imported
A.
If a match is found using the coalesce fields, the existing record is updated with the information being imported
Answers
B.
If a match is not found using the coalesce fields, the system does not create a Transform Map
B.
If a match is not found using the coalesce fields, the system does not create a Transform Map
Answers
C.
If a match is found using the coalesce fields, the system creates a new record
C.
If a match is found using the coalesce fields, the system creates a new record
Answers
D.
If a match is not found using the coalesce fields, the existing record is updated with the information being imported
D.
If a match is not found using the coalesce fields, the existing record is updated with the information being imported
Answers
Suggested answer: A

Question 9

Report
Export
Collapse

As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

A.
A metric is a report gauge used on homepages to display real-time data
A.
A metric is a report gauge used on homepages to display real-time data
Answers
B.
A metric is a time measurement used to report the effectiveness of workflows and SLAs
B.
A metric is a time measurement used to report the effectiveness of workflows and SLAs
Answers
C.
A metric is used to measure and evaluate the effectiveness of IT service management processes
C.
A metric is used to measure and evaluate the effectiveness of IT service management processes
Answers
D.
A metric is a comparative measurement used to report the effectiveness of workflows and SLAs.
D.
A metric is a comparative measurement used to report the effectiveness of workflows and SLAs.
Answers
Suggested answer: C

Question 10

Report
Export
Collapse

The display sequence is controlled in a Service Catalog Item using which of the following?

A.
The Default Value field in the Catalog Item form
A.
The Default Value field in the Catalog Item form
Answers
B.
The Sequence field in the Catalog Item form
B.
The Sequence field in the Catalog Item form
Answers
C.
The Order field in the Variable form
C.
The Order field in the Variable form
Answers
D.
The Choice field in the Variable form
D.
The Choice field in the Variable form
Answers
Suggested answer: C
Total 412 questions
Go to page: of 42
ExamGecko

Copyright @2023 ExamGecko | All right reserved

Mail us: [email protected]
About us
Contact us
Twitter X
Facebook
Medium
Convert VPLUS to PDF
Open VPLUS files Easily and Quickly
Privacy Policy
Disclaimer
Terms