CompTIA 220-1201 Practice Test - Questions Answers, Page 14

HOTSPOT

A technician is diagnosing several device issues reported by employees.

INSTRUCTIONS

Click on each device to review the issue. Then select the appropriate issue and solution from the drop-down menu. Each option may be used more than once.

HOTSPOT

An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and, recently whenever they need to print legal sized documents, the paper jams before anything is printed on it.

The following paper sizes are used:

Letter (8.5x11in/21.59x27.94cm)

Legal (8.5x14in/21.59x35.56cm)

Oversized (11x17in/27.94x43.18cm)

INSTRUCTIONS

Using the dropdown menus, select from the available printer parts to replace only the faulty components on the office printer to resolve the stated issues.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Answer:

SIMULATION

A third-party contractor recently installed a new switch, router, and cabling for a small corporate office. After the installation, users started experiencing issues connecting to resources over the network.

INSTRUCTIONS

Click on each PC and server to review outputs. From the remediation section on the right, select an issue and solution for each device.

SIMULATION

A user reports poor performance on the application server.

INSTRUCTIONS

Click on Server 1 and Server 2 and review the information presented in each chart to determine which drives need to be replaced.

Select the appropriate replacement drive that should be used, for the least performance degradation to the server.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

HOTSPOT

A customer built a computer for gaming, sourcing individual components and then assembling the system. The OS starts up, but within a few minutes the machine locks up. The customer brought the computer to a technician to diagnose the issue.

HOTSPOT

A customer has contacted you about building two new desktops. The first desktop will be a gaming workstation. The customer requirements include:

Playing the newest games at a high frame rate

Fast game load times

Enough storage to have several games installed at once

High-end audio

No concern about cost

Running the current Windows OS

The second workstation will be a family workstation. The requirements include:

Capability for word processing, videoconferencing, and basic web surfing

Minimal cost, as long as it meets the requirements

Running the current Windows OS

A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but the screen looks damaged and turns off when unplugged. Which of the following is the most likely cause of this issue?

An end user's domain password expires while they are working from home. The end user tries to reset the password using Ctrl+Alt+Delete and then receives the following message:

Configuration information could not be read from the domain controller, either because the machine is unavailable or because access is denied.

Which of the following will resolve this issue?

The output from a dot matrix printer has become lighter over time. Which of the following should a technician do to fix the issue?