CompTIA 220-1202 Practice Test - Questions Answers, Page 7

A technician installs VPN client software that has a software bug from the vendor. After the vendor releases an update to the software, the technician attempts to reinstall the software but keeps getting an error message that the network adapter for the VPN already exists. Which of the following should the technician do next to mitigate this issue?

Which of the following is the best reason for a network engineering team to provide a help desk technician with IP addressing information to use on workstations being deployed in a secure network segment?

A technician notices that the weekly backup is taking too long to complete. The daily backups are incremental. Which of the following would most likely resolve the issue?

A help desk technician needs to remove RAM from retired workstations and upgrade other workstations that have applications that use more memory with this RAM. Which of the following actions would the technician most likely take?

A customer's computer does not have an active connection to the network. A technician goes through a few troubleshooting steps but is unable to resolve the issue. The technician has exhausted their knowledge. The customer expresses frustration at the time taken to resolve this issue. Which of the following should the technician do?

A company executive is currently attending a major music festival with a large number of attendees and is having trouble accessing a work email account. The email application is not downloading emails and also appears to become stuck during connection attempts. Which of the following is most likely causing the disruption?

A company recently transitioned to a cloud-based productivity suite and wants to secure the environment from external threat actors. Which of the following is the most effective method?

SIMULATION

As a corporate technician, you are asked to evaluate several suspect email messages on a client's computer. Corporate policy requires the following:

All phishing attempts must be reported.

Future spam emails to users must be prevented.

INSTRUCTIONS

Review each email and perform the following within the email:

Classify the emails

Identify suspicious items, if applicable, in each email

Select the appropriate resolution

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

A user reports getting a BSOD error on their computer at least twice a day. Which of the following should the technician use to determine the cause?