When ISDN/PRI calls are being disconnected, what tool should be utilized to troubleshoot the issue?

System Monitor with enabled ISDN L3 filter options.

Debug View with default filters

System Monitor with enabled ISDN L3 filter options.

Which of the following is used to transmit alarm notifications to you?

Simple Mail Transfer Protocol (SMTP)

Refer to the exhibit. Suppose you have configured enough SIP channels to carry the expected communications load, but some users report that they cannot call out, and callers cannot get through. Given the exhibit, which configuration setting is responsible for the problem?

Caller ID is not passed by some carriers.

The system is misconfigured to ignore refresh messages.

Caller ID is not passed by some carriers.

Calls are being referred incorrectly.

The timer should be set to 2 minutes.

What displays the progress of a software upgrade on an expansion system?

IP Office Manager on the expansion system

A user from a remote IP Office site contacts you to discuss a voicemail issue. You use the Manager program to check the multi-site IP Office network, but only your local IP Office is displayed. What could be the reason for this issue?

The Unit/Broadcast address is set to 255.255.255.255.

The remote sites are undergoing a reboot.

Your login credentials are incorrect.

A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN. Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)

Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.

Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.

Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.

Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.

Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.

Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.

Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.

Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.

What is the purpose of the 'SMTP Authentication' setting in the email configuration of Avaya IP Office?

It requires login credentials to be entered for email communication between IP Office and the SMTP server.

It disables email communication between IP Office and the SMTP server.

It enables email communication between IP Office and the SMTP server without requiring login credentials.

It encrypts email communication between IP Office and the SMTP server using SSL/TLS.

It requires login credentials to be entered for email communication between IP Office and the SMTP server.

Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?

System Status Application (SSA)

When monitoring the IP Office system using the System Status Application (SSA), which of the following information is NOT displayed by default?

The CPU and memory utilization of the IP Office system.

The current time and date of the IP Office system.

The software version and patch level of the IP Office system.

The CPU and memory utilization of the IP Office system.

The number of active calls and the call status on the IP Office system.

A customer has requested additional IP Office Service User logins. The technician needs to set up these logins in the IP Office Manager.Where in the IP Office Manager can the technician configure these logins?

IP Office Manager Security Settings

IP Office Manager Network Configuration

IP Office Softphone Application

IP Office System Monitor Application

A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. They are currently on software version 8.0 and would like to upgrade to version 9.1.What application changes will they need to make during the upgrade?

Only CCR as it is not supported in 9.0 or higher.

Only one-X Portal as it is supported in 9.0 or higher.

All applications, as 9.1 does not support any of them.

All applications can be upgraded to 9.0 or higher without changes.

You have changed the default port numbers for UDP, TCP, and TLS in the IP Office to support a SIP Remote worker. Which two other items need to be reconfigured to ensure secure connectivity? (Choose two.)

Session border controller settings

If you choose to reset security settings to their default values, which three passwords will you be required to change to ensure secure access to the IP Office Platform? (Choose three.)

Security Administrator Password

After modifying the IP Office's security settings and creating new user rights, you encounter an error when attempting to save the changes. Why might this be the case?

The IP Office's connection has been lost.

The changes are already in effect and don't require saving.

The default Security password hasn't been modified.

The IP Office's connection has been lost.

The System password hasn't been set.

A customer requires that all users be blocked from making international calls. Which method can be used to efficiently apply this restriction to the IP Office Platform's short codes?

Adding the short code to the ARS table.

Assigning the short code to a user permission.

Assigning the short code to all external lines.

Configuring the short code for each user individually.

A customer wants all users to import their Outlook contacts into their one-X Portal personal directories. What is the recommended way for users to achieve this?

Use a .csv format to import the Outlook contacts.

Notify the customer that this is not a recommended practice.

Use a .csv format to import the Outlook contacts.

Add each Outlook contact individually to the personal directory.

Copy and paste all contacts from Outlook into the personal directory.

In the IP Office Manager program, under what condition will the Voicemail Recording tab be displayed?

Voicemail Pro/Lite is selected in the IP Office.

The IP Office Platform is running the Server Edition.

Voicemail Pro/Lite is selected in the IP Office.

The IP Office Platform has Essential Edition enabled.

Voicemail Pro is running on a Linux-based system.

If a company's internal DNS is down, how can a SIP Remote Worker client register with the IP Office using a Wi-Fi connection?

The client can use FQDN and port forwarding router to access the Internet DNS.

The client can use the Internet router/firewall to proxy the IP Office IP address.

The client can use FQDN and port forwarding router to access the Internet DNS.

DHCP can redirect the registration to a backup DNS.

The client can only use the cellular network to register with the IP Office.

Where are voicemail files stored for a user when the customer is using Embedded Voicemail and the user's mailbox is not stored on an SD card?

on the IP Office system's internal memory

A remote worker is using an Avaya SIP Client to connect to the IP Office and one-X Portal located at their company's headquarters. What are the two advanced technologies that can be used to enable the worker to re-register locally?

Border Gateway Protocol (BGP) and Extensible Messaging and Presence Protocol (XMPP)

Split DNS and Port Address Translation (PAT)

Virtual Private Network (VPN) and Border Gateway Protocol (BGP)

Network Access Control (NAC) and Session Initiation Protocol (SIP)

Secure Real-time Transport Protocol (SRTP) and Simple Network Management Protocol (SNMP)

Border Gateway Protocol (BGP) and Extensible Messaging and Presence Protocol (XMPP)

Split DNS and Port Address Translation (PAT)

What is the mechanism used to send alarm notifications to an IP Office support engineer?

Simple Network Management Protocol (SNMP)

Simple Mail Transfer Protocol (SMTP)

Trivial File Transfer Protocol (TFTP)

Session Status Application (SSA)

Which three statements about Avaya IP Office Server Edition (non-Select) are true? (Choose three.)

It can be upgraded to the Select version.

It is a software-based solution.

It can be expanded to support 2.000 users in non-Select.

It can be upgraded to the Select version.

It is a software-based solution.

It requires a primary and secondary server.

It can be expanded to support 2.000 users in non-Select.

It must have an Avava IP Office 500V2 Gateway to support SIP trunks.

A customer wants to enable a secondary dial tone when making outgoing calls for a specific group of users.Where should this function be enabled?

on the Short Code configuration

on the User Telephony configuration

on the Short Code configuration

on the System Telephony configuration

A customer has an XT Endpoint with embedded Collaboration Server for IP Office installed, but they are not able to add an 11th person to a Scopia video conference. Which of the following could be the possible reasons for this issue?

The Collaboration Server license does not allow more than 10 participants in a video conference.

The 11th participant does not have the latest Scopia video conferencing software installed on their device.

The Scopia video conferencing system is limited up to 10 participants.

The Collaboration Server license does not allow more than 10 participants in a video conference.

The customer's network bandwidth is not sufficient to support more than 10 video conference participants.

You have purchased a pre-configured Avaya Application Server, which includes Voicemail Pro and one-X Portal applications. You need to verify if both applications are running. Which application should you use, and what steps would you take to confirm the status of the applications?

Manager Application, navigate to the Server > Applications menu and check the status of Voicemail Pro and one-X Portal.

Web Manager Application, navigate to the System Status > Applications menu and check for the status of Voicemail Pro and one-X Portal.

Monitor Application, check the status of the applications on the home screen dashboard.

Manager Application, navigate to the Server > Applications menu and check the status of Voicemail Pro and one-X Portal.

Application Server, log in and run a command to check the status of the applications.

Avaya 78201X Practice Test 2 - Free Online Exam Questions 41-80

System Alarms can be viewed in two applications, but only one of them can generate alarm notification via email. Which application can send an email notification for an alarm?

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