How can you control who can discover your iPhone or iPad when it's within AirDrop range?

Require a verification code from the other device in Password & Security settings.

Turn off AirDrop in Privacy settings.

What's the first action you should try when an app is unresponsive?

Force the app to quit and reopen it

If you need to sync data from iCIoud to your Windows PC, what must you do?

Download iCIoud for Windows from the Microsoft Store.

Download the files and send them to your PC manually.

Download iCIoud on your PC and manually start the transfer.

What can you do if you forget your iPhone passcode?

Connect the phone to a mac and erase all content and settings.

Wait for the 'forgot your passcode?' prompt to appear and follow the onscreen instructions.

Use your Apple ID to get into your phone.

Put the phone in recovery mode and attempt to restore it in Apple Configurator.

Connect the phone to a mac and erase all content and settings.

Where are sysdiagnose log files located on iPhone?

Settings > Privacy & Security > Analytics & Improvements > Analytics Data

Settings > Privacy > Analytics & Improvements > Share With App Developers

How do you start up a Mac with Apple silicon in macOS Recovery?

With the Mac shut down, press and hold the power button until 'Loading startup options' appears.

Turn on or restart the Mac, then immediately press and hold the Shift key as it starts up.

Turn on or restart the Mac, then immediately press and hold Command-R until the Apple logo appears.

With the Mac shut down, press and hold the power button until 'Loading startup options' appears.

You've forgotten your login password or it's locked from too many failed attempts to log in.What's the alternative method to unlock FileVault and reset your password?

Create a new local recovery key.

Call AppleCare to create a new account recovery key.

Where do you go to tell if an iPad has an MGM solution installed?

General > Profiles & Device Management

Privacy & Security > Device Management

General > Profiles & Device Management

Privacy & Security > Analytics & Improvements

General > VPN & Device Management

How to access Emergency SOS on your iPhone?

Press and hold the side button and one of the volume buttons until the appears.

Press and hold the volume button and swipe down on your screen.

Press the home button 5 times quickly.

Press and hold the side button until the Emergency SOS slider appears.

What are Pencil Model 2 compatible with?

iPad Pro 11-inch (1st generation and later)

iPad Pro 12.9-inch (3rd generation and later)

iPad Air (4th generation and later)

iPad Pro 11-inch (1st generation and later)

iPad Pro 12.9-inch (3rd generation and later)

iPad Air (4th generation and later)

Where can you change the undo send delay setting on your iPad?

Settings > Mail > Undo Send Delay

General > Mail > Undo Send Delay

Open your mail app then open settings and select Undo Send Delay.

Settings > Mail > Accounts > Undo Send Delay

Settings > Mail > Undo Send Delay

Select Three.In MacOS on APFS volumes, when are FileVault encryption keys generated?

During the first login by a user on the Mac

Setting the first user's password

Which of these actions should you take if an alert appears after you install a system extension?

Contact the developer for extension support.

Open System Information to notarize the extension.

Contact the developer for extension support.

Use Migration Assistant to update the extension to be compatible with the current version of macOS.

Start up the Mac in safe mode, and reinstall the extension.

Where in Settings can you review configuration profiles?

General > VPN & Device Management

A user migrated to their new iPhone using a Mac backup of their old iPhone. The user reports their Health and Activity data is missing. Why is the Health and Activity data missing?

The user restored from an unencrypted backup.

The user deselected Health and Activity data when they backed up their iPhone.

Health and Activity data isn't backed up when backing up to a computer.

The user restored from an unencrypted backup.

The user deselected Health and Activity data when they restored their backup.

A user reports that the keyboard on their Mac needs replacement. They say about 10 keys on the right side of the keyboard are producing incorrect characters when pressed. What is the most likely explanation?

The keyboard needs replacement.

Safari profiles aren't syncing between a user's Mac and iPhone. What should you verify on the user's devices to resolve this issue?

Safari is turned on in the iCloud section of Apple Account settings.

Profile syncing is turned on for the Apple Account.

Safari extensions are turned on in the iCloud section of Apple Account settings.

Safari is turned on in the iCloud section of Apple Account settings.

Private Relay is turned on in the iCloud section of Apple Account settings.

Which of these steps should you complete if your iPad fails to back up to iCloud?

Verify that enough space is available in your iCloud storage.

Ensure that you're signed in with your Managed Apple Account.

Confirm that Bluetooth is turned on.

Verify that enough space is available in your iCloud storage.

Verify that your iPad has a device passcode and is unlocked.

You install software that contains a system extension on a Mac. An alert appears. What should you do?

Open Privacy & Security settings, allow the extension, and restart the Mac.

Restart the Mac in Safe Mode, and use Control Center to reinstall the extension.

Use System Information to inspect and notarize the extension, then restart the Mac.

Open Migration Assistant, and update the extension to be compatible with the current version of macOS.

Open Privacy & Security settings, allow the extension, and restart the Mac.

Which type of information can you review in System Information?

Results after running Apple Diagnostics

Analytics data that was sent to Apple

Results after running System Diagnostics

Results after running Apple Diagnostics

An app stopped responding. How can you use the Dock to force the app to quit?

Control-click the app icon, then choose Force Quit from the shortcut menu.

Shift-click the app icon, then choose Force Quit from the shortcut menu.

Control-click the app icon, then choose Force Quit from the shortcut menu.

Fn (Function)-click the app icon, then choose Force Quit from the shortcut menu.

Esc (Escape)-click the app icon, then choose Force Quit from the shortcut menu.

Which are two requirements to sync Safari profiles automatically between devices? (Select two.)

Safari turned on in the iCloud section of Apple Account settings

Devices signed in using the same Apple Account

Safari turned on in the iCloud section of Apple Account settings

Devices with the same Sign-In & Security settings

Devices signed in using the same Apple Account

Apple Apple Device Support Practice Test 4 - Free Online Exam Questions 121-160

Which option can you access to view the current activity of Apple Configurator for Mac?

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Apple Apple Device Support Practice Test 4

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Apple Apple Device Support Practice Tests

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