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Salesforce Salesforce Associate Practice Test - Questions Answers, Page 3

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Question 21

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A Salesforce associate at Get Cloudy Consulting is working with a user to view multiple records and their related records on the same screen. Currently, the user uses multiple browser tabs.

Which app should the associate recommend for the user to view multiple records and their related records on one screen?

Salesforce Lightning Page

Salesforce Lightning Page

Salesforce Lightning Console

Salesforce Lightning Console

Salesforce Dashboard

Salesforce Dashboard

Suggested answer: B
Explanation:

The Salesforce Lightning Console is an app that allows the user to view multiple records and their related records on one screen, using tabs and subtabs. This can improve the user's productivity and efficiency.

asked 13/02/2025
Ann Nacua
59 questions

Question 22

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A Salesforce associate wants to add a new related list of cases to the Account.

Where should the associate go to add the related list to Account?

Account Record page

Account Record page

Page Layout

Page Layout

Case Record page

Case Record page

Suggested answer: B
Explanation:

The related list of cases can be added to the account page layout, which determines the fields, buttons, and related lists that users see when they view an account record.

asked 13/02/2025
Sajan Limbu
35 questions

Question 23

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How can a user see only contacts from a specific city on the 'New This Week' list view without changing what other users see?

Change the permissions so they can only see records from the specific city.

Change the permissions so they can only see records from the specific city.

Clone the list view with a new name, and filter by the specific c

Clone the list view with a new name, and filter by the specific c

Build a private report for contacts that is filtered by the specific city.

Build a private report for contacts that is filtered by the specific city.

Suggested answer: B
Explanation:

The user can clone the list view with a new name, and filter by the specific city to see only contacts from that city on the list view. This will not affect what other users see on the original list view.

asked 13/02/2025
asdf asdf
43 questions

Question 24

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Salesforce is built on objects like Account, Contact, and Opportunity.

What is a representation of an object?

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Question 25

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A Salesforce associate is creating new user accounts for a new project management team.

What will be the role of each new team member?

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Question 26

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An organization wants to implement Salesforce into its business model. The requirements include:

* Operations management

* Program management

* Grantmaking

* Fundraising

* Marketing

* Engagement

Which cloud is preconfigured to handle all of these requirements?

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Question 27

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Get Cloudy Consulting (GCC) plans to migrate from a legacy CRM system to Salesforce. GCC currently uses a dedicated single-tenant, on-premise system and wants to utilize a multi-tenant architecture like Salesforce uses.

What is one feature of multi-tenant architecture?

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Question 28

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Get Cloudy Consulting wants to evaluate a new feature that requires a specific license before purchasing.

Which environment should be used?

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Question 29

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A Salesforce associate wants to connect with other Salesforce associates in their local area.

Which Salesforce resource allows them to network and collaborate with others based on role and location?

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Question 30

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Get Cloudy Consulting (GCC) currently supports its customers via calls and emails. GCC wants to meet the needs of digitally savvy customers by offering support via web chat as well as SMS, Facebook Messenger, and WhatsApp.

Which Salesforce product should meet this need?

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Total 123 questions
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