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Six Sigma ICBB Practice Test - Questions Answers, Page 31

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In which phase of the DMAIC the root causes of the defects are identified?

A.
Define
A.
Define
Answers
B.
Measure
B.
Measure
Answers
C.
Analyze
C.
Analyze
Answers
D.
Control
D.
Control
Answers
Suggested answer: C

Who was the chief mentor of force field analysis?

A.
Kaizen
A.
Kaizen
Answers
B.
Maslow
B.
Maslow
Answers
C.
Kurt Lewin
C.
Kurt Lewin
Answers
D.
Deming
D.
Deming
Answers
Suggested answer: C

In Design for X(DFX), design preventive mechanisms are used in:

A.
Design for Cost
A.
Design for Cost
Answers
B.
Design for manufacturing
B.
Design for manufacturing
Answers
C.
Design for Test
C.
Design for Test
Answers
D.
Design for maintainability
D.
Design for maintainability
Answers
Suggested answer: B

Which of the following is the most important aspect of 'customer satisfaction' from the perspective of 'Six Sigma'?

A.
Brand name
A.
Brand name
Answers
B.
Quality alone irrespective of cost
B.
Quality alone irrespective of cost
Answers
C.
Cost and quality
C.
Cost and quality
Answers
D.
Cost alone irrespective of quality
D.
Cost alone irrespective of quality
Answers
Suggested answer: C

Which of the following awards was initially presented to organizations in Japan?

A.
European Quality Award
A.
European Quality Award
Answers
B.
British Quality Award
B.
British Quality Award
Answers
C.
The Deming Prize
C.
The Deming Prize
Answers
D.
Malcolm Baldrige National Quality Award
D.
Malcolm Baldrige National Quality Award
Answers
Suggested answer: C

Which of the following activities takes place in the 'forming' stage?

A.
Conciliation of team member's differences through acceptance of individuality of team members as well as common goals.
A.
Conciliation of team member's differences through acceptance of individuality of team members as well as common goals.
Answers
B.
Discussions about the team's dynamics
B.
Discussions about the team's dynamics
Answers
C.
Team members begin to know each other and their task at hand
C.
Team members begin to know each other and their task at hand
Answers
D.
The project team obtains appreciation for their performance
D.
The project team obtains appreciation for their performance
Answers
Suggested answer: C

Name the fields from which the term project management is developed.

A.
Defense, construction, and engineering
A.
Defense, construction, and engineering
Answers
B.
Education and training
B.
Education and training
Answers
C.
Agriculture and marketing
C.
Agriculture and marketing
Answers
D.
Training and marketing
D.
Training and marketing
Answers
Suggested answer: A

The Government of British Columbia defines data quality as:

A.
The condition where data reflects the actual phenomena
A.
The condition where data reflects the actual phenomena
Answers
B.
The state where data is appropriate for their specific uses in operations, decision making, and planning
B.
The state where data is appropriate for their specific uses in operations, decision making, and planning
Answers
C.
The state where there is wholeness, soundness, and consistency
C.
The state where there is wholeness, soundness, and consistency
Answers
D.
The condition of wholeness, soundness, consistency, appropriateness, and accuracy that makes data fit for the intended uses.
D.
The condition of wholeness, soundness, consistency, appropriateness, and accuracy that makes data fit for the intended uses.
Answers
Suggested answer: C

Which of the following is (are) the benefit(s) of benchmarking?

A.
To alter the corporate outlook from relative self-satisfaction to an insistent necessity for betterment
A.
To alter the corporate outlook from relative self-satisfaction to an insistent necessity for betterment
Answers
B.
To prioritize the spheres that require improvement
B.
To prioritize the spheres that require improvement
Answers
C.
To share the outstanding practices and processes between benchmarking co-operators
C.
To share the outstanding practices and processes between benchmarking co-operators
Answers
D.
All of the above
D.
All of the above
Answers
Suggested answer: D

Which of the following tools is not used to eliminate or prevent wastes?

A.
Kanban
A.
Kanban
Answers
B.
5S
B.
5S
Answers
C.
Brainstorming
C.
Brainstorming
Answers
D.
Poka-yoke
D.
Poka-yoke
Answers
Suggested answer: C
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