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Six Sigma ICYB Practice Test - Questions Answers, Page 9

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Question 81

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Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?

Documentation is clear
Documentation is clear
Was timely in delivery
Was timely in delivery
Required no redo
Required no redo
All of these answers are correct
All of these answers are correct
Suggested answer: D
asked 23/09/2024
Artur Sierszen
48 questions

Question 82

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The Pareto Chart is a tool that displays data that typically follows what ratio?

70:30
70:30
80:20
80:20
90:10
90:10
95:5
95:5
Suggested answer: B
asked 23/09/2024
Chien-Chung Chen
36 questions

Question 83

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Al bought a digital camera from his local electronics store. When he first used it he found the zoom lens function was inoperative because a gear was installed improperly. For the manufacturer of the camera this would be categorized as what type of cost?

Internal Failure Cost
Internal Failure Cost
Prevention Cost
Prevention Cost
External Failure Cost
External Failure Cost
Appraisal Cost
Appraisal Cost
Suggested answer: A
asked 23/09/2024
Bobby Pick
35 questions

Question 84

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The formula Y = f(Xn) is a method of expressing the concept that the output of a process is a function of all the __________________?

Materials and labor
Materials and labor
Inputs to the process
Inputs to the process
Line personnel and direct supervision
Line personnel and direct supervision
Employees of the company
Employees of the company
Suggested answer: B
asked 23/09/2024
chengbin lin
44 questions

Question 85

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When we create a Process Map and want to depict an action step in the process we would use the ____________ symbol.

Diamond
Diamond
Circle
Circle
Ellipse
Ellipse
Rectangle
Rectangle
Suggested answer: D
asked 23/09/2024
Christian Andrew TANAP
41 questions

Question 86

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A Belt has determined that the insurance claim form needn't be reviewed by accounting thereby improving the number of claims a processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.

Downsizing savings
Downsizing savings
Median savings
Median savings
Soft savings
Soft savings
Hard savings
Hard savings
Suggested answer: D
asked 23/09/2024
Elham Alasmari
36 questions

Question 87

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The essence of Lean is to concentrate effort on ____________________ while improving process flow to achieve speed and agility at lower cost.

Defect removal
Defect removal
Removing waste
Removing waste
Overtime reduction
Overtime reduction
Rework reduction
Rework reduction
Suggested answer: B
asked 23/09/2024
john rosselot
37 questions

Question 88

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The following Business Case is constructed properly.

''During 2009 the commercial loan division experienced a 2.7% default rate versus a target of less than .5%. This costs the bank in excess of $250,000 quarterly.''

True
True
False
False
Suggested answer: A
asked 23/09/2024
Cynthia Gutknecht
46 questions

Question 89

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As we conceive and define a LSS project one of the overriding things we hope to accomplish is to reduce the _____________________.

Work force
Work force
Number of process steps
Number of process steps
Inventory
Inventory
Cost of Poor Quality
Cost of Poor Quality
Suggested answer: D
asked 23/09/2024
Alysson Rodrigo Freires Neto
44 questions

Question 90

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As we attempt to find a commonality of terms to assess the performance of a broad range of processes we use a key metric called the DPMO which stands for __________________________?

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