Isaca COBIT 2019 Practice Test - Questions Answers, Page 10

The principles, policies and frameworks component of a governance system translates desired behavior into practical guidance. Principles are the fundamental norms or rules that guide decision-making and actions. Policies are the statements of intent or direction that define what is expected or required. Frameworks are the conceptual models or structures that define the key elements, relationships, and principles of a system.The principles, policies and frameworks component of a governance system translates desired behavior into practical guidance by providing a consistent and coherent basis for information and technology governance and management.14Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance System

A focus area within COBIT is a topic that is relevant to governance and management of enterprise information and technology, and that requires additional guidance to address specific challenges or priorities.Digital transformation is one of the focus areas that COBIT provides guidance on, as it involves the use of technology to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements1, p.23.Reference:1: COBIT 2019 Framework: Introduction and Methodology

An IT implementation method design factor is a characteristic that influences how an enterprise implements IT solutions and services.DevOps is an IT implementation method that focuses on software building, deployment and operations, by integrating development and operations teams to improve collaboration and productivity1, p.31.Reference:1: COBIT 2019 Framework: Introduction and Methodology

The role of IT design factor describes how IT supports the enterprise strategy and objectives.Turnaround is a role of IT that is viewed as a driver for business process and service innovation, by enabling new ways of doing business, creating new sources of revenue, and enhancing customer satisfaction1, p.29.Reference:1: COBIT 2019 Framework: Introduction and Methodology

An enterprise goal is a high-level statement of what the enterprise wants to achieve, aligned with the mission, vision and values of the enterprise.Portfolio of competitive services is an enterprise goal that would most likely be evaluated by using a metric ''percent of services that meet or exceed targets in revenues and market share'', as it reflects the need to offer products and services that are attractive to customers and differentiate the enterprise from its competitors2, p.17.Reference:2: COBIT 2019 Framework: Governance and Management Objectives

The IT balanced scorecard (BSC) is a tool that helps to measure and communicate the achievement of IT goals in relation to enterprise goals, using four dimensions: financial, customer, internal, and learning and growth.The alignment goal titled ''Enabling and supporting business processes by integrating applications and technology'' is aligned to the internal dimension of the IT BSC, as it relates to the efficiency and effectiveness of IT processes that support business processes2, p.20.Reference:2: COBIT 2019 Framework: Governance and Management Objectives

The alignment goal titled ''Security of information, processing infrastructure and privacy'' is part of the internal dimension of the IT BSC, as it relates to the protection of IT assets and information from unauthorized access, use, disclosure, modification, or destruction2, p.20.Reference:2: COBIT 2019 Framework: Governance and Management Objectives

The management objective ''managed strategy'' belongs to the governance domain ''align, plan and organize (APO)'', which covers the use of information and technology in achieving enterprise objectives.A primary benefit associated with this management objective is that desired value is delivered through a roadmap of incremental changes, which ensures that IT initiatives are aligned with enterprise strategy, prioritized based on value creation, and monitored for performance2, p.25.Reference:2: COBIT 2019 Framework: Governance and Management Objectives

The Goals Cascade model illustrates how enterprise goals cascade to alignment goals and then to governance and management objectives. Each governance or management objective supports the achievement of one or more alignment goals that are related to larger enterprise goals.The alignment goals are derived from the balanced scorecard (BSC) dimensions of financial, customer, internal, and learning and growth1, p.16.Reference:1: COBIT 2019 Framework: Governance and Management Objectives