Isaca COBIT 2019 Practice Test - Questions Answers, Page 3

The COBIT performance model is integrated into the COBIT core model. The COBIT core model consists of two main elements: the governance and management objectives (which define what needs to be achieved) and the performance model (which defines how well it needs to be achieved). The performance model is based on existing maturity and capability models (such as ISO/IEC 15504) and provides a common language to measure and communicate performance.The performance model consists of six levels (from 0 to 5) that describe the increasing degree of capability for each governance or management objective.15Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance System

A tailored enterprise governance system is a governance system that is customized to suit the specific needs and context of an enterprise. A sourcing model for information and technology is one of the design factors that influence the design and implementation of a tailored governance system. A sourcing model describes how the enterprise obtains and delivers I&T services, such as in-house, outsourced, cloud-based, etc.The sourcing model affects the governance objectives, components, and enablers that are relevant and applicable for the enterprise.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

People, skills and competencies are essential for effective decision making within a governance system. People are the individuals or groups who perform or are accountable for the governance activities and tasks. Skills and competencies are the abilities and knowledge that people need to perform their roles and responsibilities.People, skills and competencies are one of the seven enablers of a governance system, as defined by COBIT.13Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance System

The Build, Acquire and Implement (BAI) domain deals with the definition of IT solutions and their integration in business processes. This domain covers the activities related to identifying, developing, acquiring, implementing, testing, integrating, and deploying IT solutions that meet business requirements.The BAI domain consists of 10 management objectives that describe the desired outcomes of these activities.14Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance and Management Objectives

The Align, Plan and Organize (APO) domain incorporates managed risk as one of its management objectives. The APO domain covers the activities related to aligning IT strategy with business strategy, planning IT resources and capabilities, organizing IT governance structures and processes, managing IT performance, innovation, risk, quality, human resources, security, information, services, etc.The APO domain consists of 13 management objectives that describe the desired outcomes of these activities.14Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance and Management Objectives

The Deliver, Service and Support (DSS) domain incorporates managed business process controls as one of its management objectives. The DSS domain covers the activities related to delivering IT services to internal and external customers, supporting IT operations and users, managing service requests, incidents, problems, continuity, security, availability, capacity, etc.The DSS domain consists of 6 management objectives that describe the desired outcomes of these activities.14Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance and Management Objectives

Culture, ethics and behavior are the most likely components of a governance system to be underestimated as factors in the success of governance and management activities. Culture, ethics and behavior are the shared values, beliefs, norms, and attitudes that influence how people behave and interact within an enterprise. They affect the motivation, commitment, collaboration, and performance of people, as well as the trust and reputation of the enterprise.Culture, ethics and behavior are one of the seven enablers of a governance system, as defined by COBIT.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance System

Design factors are based on generic components of a governance system but are tailored for a specific purpose or context within a focus area. Design factors are the characteristics or aspects of an enterprise that influence the design and implementation of a governance system. They include factors such as enterprise size, industry sector, risk profile, regulatory environment, sourcing model, etc. Focus areas are topics or issues that can be addressed by governance objectives, such as digital transformation, cybersecurity, privacy, etc.COBIT provides guidance on how to use design factors and focus areas to customize a governance system.13Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

Processes are key components of a governance system. Processes are the structured sets of activities that produce outputs or outcomes for achieving specific objectives. Processes define what needs to be done, by whom, when, how, and why.Processes are one of the seven enablers of a governance system, as defined by COBIT.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance System