Isaca COBIT 2019 Practice Test - Questions Answers, Page 4

The number of focus areas describing a certain governance topic or issue that can be addressed by governance objectives is virtually unlimited. Focus areas are topics or issues that can be addressed by governance objectives, such as digital transformation, cybersecurity, privacy, etc. Focus areas can be defined by any stakeholder or group within or outside the enterprise, depending on their needs and interests.COBIT provides examples of some common focus areas, but they are not exhaustive or prescriptive.13Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

The enterprise goal of compliance with external laws and regulations is aligned to the financial dimension of the balanced scorecard (BSC). The BSC is a strategic performance management tool that helps enterprises to translate their vision and strategy into operational objectives and measures. The BSC consists of four dimensions: financial, customer, internal, and growth. The financial dimension focuses on the financial performance and value creation of the enterprise.Compliance with external laws and regulations is one of the 17 generic enterprise goals defined by COBIT that supports the financial dimension.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance and Management Objectives

Innovation and differentiation are examples of enterprise objectives design factors. Design factors are the characteristics or aspects of an enterprise that influence the design and implementation of a governance system. They include factors such as enterprise size, industry sector, risk profile, regulatory environment, sourcing model, etc. Enterprise objectives are the specific goals or targets that an enterprise sets to achieve its vision and mission. They are derived from the stakeholder drivers and needs, and are influenced by the design factors.Innovation and differentiation are two possible design factors that affect how an enterprise defines its objectives.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

The enterprise goal titled ''Optimization of Business Process Costs'' is aligned to the internal dimension of the balanced scorecard (BSC). The internal dimension focuses on the efficiency and effectiveness of the business processes that deliver value to customers and stakeholders.Optimization of business process costs is one of the 17 generic enterprise goals defined by COBIT that supports the internal dimension.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance and Management Objectives

The focus of an enterprise that has a cost leadership strategy design factor is short-term cost minimization. A cost leadership strategy is a competitive strategy that aims to achieve lower costs than competitors by offering standardized products or services at low prices. A cost leadership strategy design factor affects how an enterprise designs its governance system, as it implies a focus on operational efficiency, process automation, economies of scale, outsourcing, etc.An enterprise that has a cost leadership strategy design factor would prioritize short-term cost minimization over long-term cost optimization or medium-term cost equalization.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

Within the COBIT goals cascade, stakeholder drivers are transformed into the enterprise's actionable strategy. The COBIT goals cascade is a mechanism that helps enterprises to align their governance objectives with their stakeholder needs. It consists of four levels: stakeholder drivers, enterprise goals, alignment goals, and governance and management objectives. Stakeholder drivers are the needs or expectations of the internal or external stakeholders of the enterprise. Enterprise goals are the specific targets or outcomes that the enterprise sets to achieve its vision and mission. Alignment goals are the intermediate goals that link the enterprise goals with the governance and management objectives. Governance and management objectives are the desired outcomes of the governance system for information and technology. Stakeholder drivers are transformed into enterprise goals through a process of analysis, prioritization, and validation.Enterprise goals form the basis of the enterprise's actionable strategy.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance System

Stakeholder drivers and needs must be defined before determining alignment goals. Stakeholder drivers and needs are the requirements or expectations of the internal or external stakeholders of the enterprise, such as customers, employees, shareholders, regulators, etc. Alignment goals are the intermediate goals that link the enterprise goals with the governance and management objectives. Alignment goals are derived from the stakeholder drivers and needs, and they reflect how information and technology can support the enterprise strategy and objectives.Therefore, stakeholder drivers and needs must be defined before alignment goals can be determined.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance System

Time-to-market is a market factor that is directly related to the enterprise goal of portfolio of competitive products and services. Time-to-market is the measure of how quickly an enterprise can deliver new or improved products or services to its customers. It affects the competitiveness, profitability, and customer satisfaction of the enterprise.Portfolio of competitive products and services is one of the 17 generic enterprise goals defined by COBIT that describes the desired outcome of providing products or services that meet customer needs and expectations, and that are superior to those offered by competitors.13Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance and Management Objectives

The number of business processing hours lost due to unplanned service interruptions would be an appropriate metric associated with an enterprise goal of business service continuity and availability. A metric is a quantifiable measure that is used to track and assess the status of a specific process or activity. Business service continuity and availability is one of the 17 generic enterprise goals defined by COBIT that describes the desired outcome of ensuring that critical business services are delivered at agreed levels and are resilient to disruptions.The number of business processing hours lost due to unplanned service interruptions is a metric that reflects how well this outcome is achieved.13Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance and Management Objectives