Isaca COBIT 2019 Practice Test - Questions Answers, Page 5

Enterprise strategy cascades to enterprise goals within the COBIT goals cascade. The COBIT goals cascade is a mechanism that helps enterprises to align their governance objectives with their stakeholder needs. It consists of four levels: stakeholder drivers, enterprise goals, alignment goals, and governance and management objectives. Enterprise strategy is the high-level direction and guidance that defines how the enterprise will achieve its vision and mission. Enterprise goals are the specific targets or outcomes that the enterprise sets to achieve its vision and mission.Enterprise strategy cascades to enterprise goals through a process of analysis, prioritization, and validation.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance System

The number of confidentiality incidents causing financial loss, business disruption or public embarrassment would be the best metric to enable an enterprise to evaluate an alignment goal specifically related to security of information and privacy. A metric is a quantifiable measure that is used to track and assess the status of a specific process or activity. An alignment goal is an intermediate goal that links the enterprise goals with the governance and management objectives. Security of information and privacy is one of the 17 generic alignment goals defined by COBIT that describes how information and technology can support the protection of sensitive information and personal data.The number of confidentiality incidents causing financial loss, business disruption or public embarrassment is a metric that reflects how well this alignment goal is achieved.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance System

The percent of stakeholders satisfied with program/project quality would be an appropriate metric to align with a goal of ''Delivery of programs on time, on budget, and meeting requirements and quality standards''. A metric is a quantifiable measure that is used to track and assess the status of a specific process or activity. A goal is a specific target or outcome that an enterprise sets to achieve its vision and mission. Delivery of programs on time, on budget, and meeting requirements and quality standards is one of the 17 generic enterprise goals defined by COBIT that describes the desired outcome of ensuring that IT-enabled investments are delivered successfully.The percent of stakeholders satisfied with program/project quality is a metric that reflects how well this goal is achieved.13Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance and Management Objectives

The alignment goal ''Delivery of I&T services in line with business requirements'' is organized into the customer dimension of the IT balanced scorecard (BSC). The IT BSC is a strategic performance management tool that helps enterprises to translate their IT vision and strategy into operational objectives and measures. The IT BSC consists of four dimensions: customer, financial, internal, and learning and growth. The customer dimension focuses on how well IT meets the needs and expectations of its customers and stakeholders.Delivery of I&T services in line with business requirements is one of the 17 generic alignment goals defined by COBIT that supports the customer dimension.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance System

The management objective related to optimization of system performance is managed availability and capacity. A management objective is a desired outcome of the management processes for information and technology.Managed availability and capacity is one of the 40 management objectives defined by COBIT that describes how to ensure that I&T services are delivered at agreed levels, as well as optimized for current and future needs.14Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance and Management Objectives

A managed system of internal controls is most important to providing trust in operations, confidence in the achievement of enterprise objectives, and an adequate understanding of residual risk. A system of internal controls is a set of policies, procedures, practices, tools, techniques, etc., that are designed to provide reasonable assurance that an enterprise will achieve its objectives, prevent or detect errors or fraud, comply with laws and regulations, safeguard assets, etc.A managed system of internal controls means that the system is regularly monitored, evaluated, updated, and improved to ensure its effectiveness and efficiency.15Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance System

The ''managed innovation'' management objective of the COBIT core model best describes the outcome of achieving competitive advantage, improving customer experience and improving operational effectiveness. A management objective is a desired outcome of the management processes for information and technology. Managed innovation is one of the 40 management objectives defined by COBIT that describes how to identify, prioritize, and execute innovation initiatives that support the enterprise strategy and objectives.Achieving competitive advantage, improving customer experience and improving operational effectiveness are some of the benefits of managed innovation.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance and Management Objectives

The oversight of technology and innovation processes by the board is critical to ensuring I&T-related decisions are aligned with the enterprise's strategies and objectives. The board is the highest governing body of the enterprise that provides direction, oversight, and accountability for the enterprise's performance. Technology and innovation processes are the activities that enable the enterprise to leverage information and technology to create value, achieve strategic goals, and respond to changing business needs.The oversight of technology and innovation processes by the board ensures that I&T-related decisions are consistent with the enterprise's vision, mission, values, policies, and risk appetite.13Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance System

After IT department goals have been aligned with enterprise goals, the next step is to link the alignment goals with governance and management objectives. Alignment goals are the intermediate goals that link the enterprise goals with the governance and management objectives. Governance and management objectives are the desired outcomes of the governance system for information and technology. Alignment goals are derived from the enterprise goals, which reflect the stakeholder drivers and needs.Governance and management objectives are derived from the alignment goals, which reflect how information and technology can support the enterprise strategy and objectives.14Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance System