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Microsoft MB-210 Practice Test - Questions Answers, Page 10

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SIMULATION Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time. When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design. Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task. Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided. Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab. You receive a request to prevent a salesperson from advancing an opportunity to the Propose stage of the Lead to Opportunity Sales Process until the salesperson captures the customer need. You need to configure your environment to meet the requirement. To complete this task, sign in to the Dynamics 365 portal.


SIMULATION Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time. When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design. Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task. Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided. Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab. You need to create a new field for an opportunity to capture the Billing Contact. The field must be populated by using a contact record. You must set the field as required, and then add the field to the form at the bottom of the Summary section. To complete this task, sign in to the Dynamics 365 portal.







You are a salesperson using Dynamics 365 Sales.

You need to add a product line item in an opportunity.

What should you do first in the opportunity?

A.

Add a price list.

A.

Add a price list.

Answers
B.

Specify revenue.

B.

Specify revenue.

Answers
C.

Configure units.

C.

Configure units.

Answers
D.

Add a product name.

D.

Add a product name.

Answers
Suggested answer: A

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-professional/add-products-opportunity-sp

You are a system customizer in Dynamics 365 Sales.

You need to set up product families.

Which option is available?

A.

Create a maximum of 10 child product families.

A.

Create a maximum of 10 child product families.

Answers
B.

Change product properties on a published product.

B.

Change product properties on a published product.

Answers
C.

Add the product to multiple product families.

C.

Add the product to multiple product families.

Answers
D.

Set a product property as an option set.

D.

Set a product property as an option set.

Answers
Suggested answer: D

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/use-properties-describe-product

You are a system customizer in Dynamics 365 Sales.

You need to set up product families.

Which option is available?

A.

Create a maximum of 10 child product families.

A.

Create a maximum of 10 child product families.

Answers
B.

Set a product bundle as a parent of a product family.

B.

Set a product bundle as a parent of a product family.

Answers
C.

Add the product to only one product family.

C.

Add the product to only one product family.

Answers
D.

Set one product as a parent to another product.

D.

Set one product as a parent to another product.

Answers
Suggested answer: C

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/change-product-parent

A salesperson sends an active quote to a customer. The customer requests another quote that includes the original details from the opportunity.

You need to create multiple quotes.

What should you do?

A.

Close the quote and then create a quote from the opportunity.

A.

Close the quote and then create a quote from the opportunity.

Answers
B.

Create a revision to the active quote.

B.

Create a revision to the active quote.

Answers
C.

Create a new opportunity.

C.

Create a new opportunity.

Answers
D.

Create a new quote from the original opportunity.

D.

Create a new quote from the original opportunity.

Answers
Suggested answer: A

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-quote-sales

https://ellipsesolutions.com/dynamics-365-sales-managing-customer-quotes/

You are a system customizer in Dynamics 365 Sales.

You need to set up product families.

Which option is available?

A.

Change the data type of an existing product property.

A.

Change the data type of an existing product property.

Answers
B.

Add the product to multiple product families

B.

Add the product to multiple product families

Answers
C.

Add the product to only one product family.

C.

Add the product to only one product family.

Answers
D.

Set one product as a parent to another product.

D.

Set one product as a parent to another product.

Answers
Suggested answer: C

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/change-product-parent

You manage a Dynamics 365 environment. A user named User1 begins work on an opportunity.

User1 asks a user named User2 to assist with the opportunity while she is on vacation.

You need to ensure that User2 can access the opportunity and that User1 retains ownership of the opportunity.

What should you do?

A.

Assign the record to User2.

A.

Assign the record to User2.

Answers
B.

Grant User2 the stakeholder role.

B.

Grant User2 the stakeholder role.

Answers
C.

Add User2 to the Owner team.

C.

Add User2 to the Owner team.

Answers
D.

Add User2 to an Access team.

D.

Add User2 to an Access team.

Answers
Suggested answer: D

Explanation:

Note: There are several versions of this questions with two different correct answers. The other possible correct answer is:

Share the record with User2.

Other incorrect answers you may see in the exam include the following:

Grant User2 the security role

Instruct User2 to follow the record

Add User2 to the Sales team

HOTSPOT

A salesperson has an active quote for a customer.

The customer wants to add one product to the quote and remove one product from the quote.

You need to make the changes.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.


Question 97
Correct answer: Question 97

Explanation:

Reference:

https://neilparkhurst.com/2019/06/27/mb-210-microsoft-dynamics-365-for-sales-quotes/

A sales manager asks you to add a reason named DealLost to mark opportunities closed as lost.

You need to modify entity fields.

Which two entity fields should you modify? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Opportunity Line

A.

Opportunity Line

Answers
B.

Opportunity Sales Process

B.

Opportunity Sales Process

Answers
C.

Opportunity

C.

Opportunity

Answers
D.

Opportunity Relationship

D.

Opportunity Relationship

Answers
E.

Opportunity Close

E.

Opportunity Close

Answers
Suggested answer: C, E

Explanation:

Reference:

https://community.dynamics.com/365/sales/f/dynamics-365-for-sales-forum/377163/customize-opportunity-close

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/customize-opportunity-close-experience

You cancel an order in Dynamics 365 Sales by mistake.

You need to mark the order status as fulfilled instead of cancelled.

What should you do?

A.

Change the order status fulfilled.

A.

Change the order status fulfilled.

Answers
B.

Activate the order and change the order status to fulfilled.

B.

Activate the order and change the order status to fulfilled.

Answers
C.

Recreate the order.

C.

Recreate the order.

Answers
D.

Add the products back in to the original order.

D.

Add the products back in to the original order.

Answers
Suggested answer: C

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-professional/create-orders-sp

A company uses Dynamics 365 Sales.

You need to add an email activity to both a contact and its corresponding account without setting the Regarding field.

Where should you add the email activity?

A.

Dynamics 365 App for Outlook

A.

Dynamics 365 App for Outlook

Answers
B.

Quick Create form

B.

Quick Create form

Answers
C.

Account record only

C.

Account record only

Answers
D.

Contact record only

D.

Contact record only

Answers
Suggested answer: D
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