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Microsoft MB-910 Practice Test - Questions Answers

Question list

List of questions

Question 1

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Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Question 2

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A company integrates LinkedIn Campaign Manager with Dynamics 365 Marketing. Which two actions can the company perform using out-of-the-box features? Each correct answer presents a complete solution

Question 3

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A company organizes and runs conferences and other events. The company is considering using Dynamics 365 Marketing. The company wants to ensure that they can implement key marketing features withou

Question 4

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A company uses Dynamics 365 Marketing. The company uses a third-party app to send email surveys to prospects to better understand their business needs. There is currently no link to prospect record

Question 5

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DRAG DROP A company uses Dynamics 365 Marketing. Marketing team members must be able to group related customers for campaigns, market research, and surveys. What should you recommend? To answer,

Question 6

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HOTSPOT A company plans to implement Dynamics 365 Marketing. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth

Question 7

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HOTSPOT A company has implemented Dynamics 365 Marketing. You need to implement apps to meet the company's business requirements. Which app should you use? To answer, select the appropriate optio

Question 8

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HOTSPOT A company plans to synchronize LinkedIn Campaign Manager with Dynamics 365 Marketing to determine who is looking at their LinkedIn advertisements. What happens during synchronization? To a

Question 9

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HOTSPOT Which features are available in Dynamics 365 Marketing? For each of the following features, select Yes if the feature is available. Otherwise, select No. NOTE: Each correct selection is w

Question 10

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HOTSPOT A company plans to implement Dynamics 365 Customer Voice. Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct

Related questions

A company uses Dynamics 365 Field Service. The company sends employees to customer sites for repairs. Work orders are created for repairs. No customizations have been made. A work order status must be automatically changed to the correct stage when resources are booked. Which three bookable resource statuses should you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Customers submit suggestions, questions, and cases to a company by using the following channels: * Submitting a case in a customer service portal. * Emailing a support mailbox. * Calling a telephone number. The company has two departments. Each department has a defined list of agents. The company distributes all submissions to the correct department. You need to show the agents how the submissions are stored. Which format is used for the submissions?

A company is using Dynamics 365 Customer Service for case management. The company must use entitlements to enforce limitations on customer ticket creation. You need to design the entitlement terms. Which two metrics should you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A company uses leads and opportunities to track potential sales. Salespeople have a difficult time determining prioritizing opportunities. You need to ensure opportunities are categorized to ensure sales efficiency. Which feature should you implement?

You need to identify the data sources that Microsoft Copilot for Sales can use. Which two sources should you identify? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

You are a consultant working with a company that sells sporting equipment. The company uses Microsoft 365 and Dynamics 365 Sales. You need to recommend tools that integrate with Dynamics 365 Sales and improve file collaboration. What three tools should you recommend? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A company has a large number of technicians that work in the field. You need to ensure that Dynamics 365 Field Service can automatically schedule work to minimize travel time for technicians. What should you implement?

A company uses Dynamics 365 Marketing. The company uses a third-party app to send email surveys to prospects to better understand their business needs. There is currently no link to prospect records and users report that the survey management process is manual and is difficult to manage. You need to automate the survey process and streamline collection and analysis of responses. What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A company plans to use Dynamics 365 Sales. The company requires every Al feature related to sales be available. You need to determine which solution to use. Which solution should you identity?

A company uses Dynamics 365 Sales. The company must use Export to Excel to edit multiple records. Microsoft Dataverse must update automatically. You need to select the option. Which option should you select?

Question 1

Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Customer Voice survey

Customer Service Hub

Enterprise Asset Management

Event management

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Question 2

A company integrates LinkedIn Campaign Manager with Dynamics 365 Marketing.

Which two actions can the company perform using out-of-the-box features? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Generate leads from LinkedIn.

Create email templates for LinkedIn messages.

Schedule and publish social posts.

Create and publish events on LinkedIn.

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Question 3

A company organizes and runs conferences and other events. The company is considering using Dynamics 365 Marketing.

The company wants to ensure that they can implement key marketing features without requiring any customizations.

Which three capabilities does Dynamics 365 Marketing support using out-of-the-box functionality? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Sponsors and sponsorships

Regulatory compliance

Advertisers and print media and campaigns

Session and speaker tracking

Registration and attendance

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Question 4

A company uses Dynamics 365 Marketing. The company uses a third-party app to send email surveys to prospects to better understand their business needs.

There is currently no link to prospect records and users report that the survey management process is manual and is difficult to manage.

You need to automate the survey process and streamline collection and analysis of responses.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Create a survey in Dynamics 365 Marketing and create a campaign to send it to out and collect data

Use Customer Voice to collect and analyze survey results

Use Power Automate to automatically send Customer Voice surveys

Create surveys in Dynamics 365 Marketing by using Questionnaire

Use Customer Voice to compile results from the existing third-party app

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Question 5

DRAG DROP

A company uses Dynamics 365 Marketing.

Marketing team members must be able to group related customers for campaigns, market research, and surveys.

What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.