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HOTSPOT

Your company has a Microsoft Office 365 subscription.

The assigned licenses are shown in the Licenses exhibit. (Click the Licenses tab.)

The available phone numbers are shown in the Phone numbers exhibit. (Click the Phone Numbers tab.)

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Question 1
Correct answer: Question 1

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/different-kinds-of-phone-numbers-used-for-calling-plans

https://docs.microsoft.com/en-us/microsoftteams/getting-service-phone-numbers

You have a Microsoft 365 subscription that contains two users named User1 and User2. The users are provisioned for Microsoft Teams calling.

User1 is on leave for two weeks.

You need to ensure that User2 is notified of all calls to User1 while User1 is away.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

From Voice, add User2 to group call pickup.

A.

From Voice, add User2 to group call pickup.

Answers
B.

From Voice, add User1 to group call pickup.

B.

From Voice, add User1 to group call pickup.

Answers
C.

From Policies, modify the voice routing policy.

C.

From Policies, modify the voice routing policy.

Answers
D.

From the Microsoft Teams admin center, modify the settings of User2.

D.

From the Microsoft Teams admin center, modify the settings of User2.

Answers
E.

From the Microsoft Teams admin center, modify the settings of User1.

E.

From the Microsoft Teams admin center, modify the settings of User1.

Answers
Suggested answer: A, E

Explanation:

Reference:

https://erik365.blog/2019/06/06/manage-group-calling-and-call-delegation-in-microsoft-teams-as-admin/

You have a Microsoft 365 E5 subscription that has Phone System enabled for all Microsoft Teams users.

You need to configure the Phone System to meet the following requirements:

Provide a virtual receptionist that connects callers to either a specific user or the help desk.

Route calls to the help desk on a First in, First out (FIFO) order.

Which two resources should you create? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

a call park policy

A.

a call park policy

Answers
B.

a call queue

B.

a call queue

Answers
C.

a voice routing policy

C.

a voice routing policy

Answers
D.

a group call pickup

D.

a group call pickup

Answers
E.

an auto attendant

E.

an auto attendant

Answers
F.

a calling policy

F.

a calling policy

Answers
Suggested answer: B, E

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue

https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue

HOTSPOT

You have a Microsoft 365 subscription that has the licenses shown in the following table.

What is the maximum number of user phone numbers and toll-free service numbers you can acquire? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.


Question 4
Correct answer: Question 4

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/how-many-phone-numbers-can-you-get

Your company uses Phone System.

A group of users make outbound calls on behalf of the company’s billing department.

You need to ensure that when the users make the outbound calls, their numbers are replaced by a phone number that is associated to an existing call queue.

What should you do first?

A.

Create a new calling policy and set Make private calls to On.

A.

Create a new calling policy and set Make private calls to On.

Answers
B.

Create a new calling policy and set Inbound calls can be routed to call groups to On.

B.

Create a new calling policy and set Inbound calls can be routed to call groups to On.

Answers
C.

Create a new caller ID policy and set Replace caller ID to Anonymous.

C.

Create a new caller ID policy and set Replace caller ID to Anonymous.

Answers
D.

Create a new caller ID policy and set Replace caller ID to Service number.

D.

Create a new caller ID policy and set Replace caller ID to Service number.

Answers
Suggested answer: D

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/caller-id-policies

https://docs.microsoft.com/en-us/microsoftteams/set-the-caller-id-for-a-user

HOTSPOT

You have a Microsoft Office 365 subscription.

All users are assigned a Calling Plan license.

You configure emergency calling.

The global emergency calling policy is configured as shown in the Emergency Calling exhibit. (Click the Emergency Calling tab.)

The global emergency call routing policy is configured as shown in the Emergency Call Routing exhibit. (Click the Emergency Call Routing tab.)

The network topology is configured as shown in the Network Topology exhibit. (Click the Network Topology tab.)

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.


Question 6
Correct answer: Question 6

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies

https://docs.microsoft.com/en-us/microsoftteams/what-are-emergency-locations-addresses-and-call-routing

You have a Microsoft 365 subscription that uses Microsoft Teams.

You plan to deploy Microsoft Teams voice.

Which two settings require a resource account? Each correct answer presents part of the solution.

NOTE: Each correct selection worth one point.

A.

Call park policies

A.

Call park policies

Answers
B.

Auto attendant

B.

Auto attendant

Answers
C.

Call queues

C.

Call queues

Answers
D.

Emergency polices

D.

Emergency polices

Answers
E.

Guest access

E.

Guest access

Answers
Suggested answer: B, C

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/manage-resource-accounts

Your company has five offices. Each office has a unique phone number.

You plan to deploy Phone System to all the offices.

You need to ensure that each office has a unique greeting message for the weekdays and a unique greeting message for the weekends. The solution must minimize administrative effort.

What should you create?

A.

one auto attendant that contains all five phone numbers

A.

one auto attendant that contains all five phone numbers

Answers
B.

one call queue that contains all five phone numbers

B.

one call queue that contains all five phone numbers

Answers
C.

five auto attendants that each contains one phone number

C.

five auto attendants that each contains one phone number

Answers
D.

five call queues that each contains one phone number

D.

five call queues that each contains one phone number

Answers
Suggested answer: C

Explanation:

Each office needs a unique greeting message. A single auto attendant can have separate greeting messages for weekday and weekends. However, to have five different greeting messages, you need five auto attendants.

Reference:

https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant

HOTSPOT

Your company has a Microsoft 365 subscription. You add guest users to the organization.

The company’s global live event policy is configured as shown in the following exhibit.

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic. NOTE: Each correct selection is worth one point.


Question 9
Correct answer: Question 9

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/teams-live-events/set-up-for-teams-live-events

Your company has a Microsoft 365 subscription.

The company has a main office in Chicago.

The company opens a new office in Toronto that has 500 users.

You need to ensure that the correct address is available to emergency responders.

What should you do?

A.

Create a configuration profile and assign the profile to the device of each user.

A.

Create a configuration profile and assign the profile to the device of each user.

Answers
B.

Add an emergency address, and then modify the location for each phone number.

B.

Add an emergency address, and then modify the location for each phone number.

Answers
C.

Add an emergency address, and then modify the outbound calling setting for each user.

C.

Add an emergency address, and then modify the outbound calling setting for each user.

Answers
D.

Create a calling policy and assign the policy to each user.

D.

Create a calling policy and assign the policy to each user.

Answers
Suggested answer: B
Total 349 questions
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