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You company has a Microsoft 365 subscription that uses Phone System and Calling Plans.

You plan to implement a toll phone number for the helpdesk.

You need to implement the following call features for the helpdesk phone number:

Must include a greeting and hold music

Must bypass menu options when a call is established to the helpdesk

What two resources should you create? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

a call queue

A.

a call queue

Answers
B.

a call park

B.

a call park

Answers
C.

an auto attendant

C.

an auto attendant

Answers
D.

a resource account

D.

a resource account

Answers
E.

a calling policy

E.

a calling policy

Answers
Suggested answer: A, D

Explanation:

Reference: https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue

HOTSPOT

You have a Microsoft 365 subscription.

You need to create the call queues shown in the following table.

Which routing method should you configure for each call queue? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.


Question 12
Correct answer: Question 12

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue

Your company has a Microsoft 365 subscription.

You need to create an auto attendant from the Microsoft Teams admin center.

Which object must be associated to the auto attendant?

A.

a conferencing bridge

A.

a conferencing bridge

Answers
B.

a shared mailbox

B.

a shared mailbox

Answers
C.

a Calling Plan

C.

a Calling Plan

Answers
D.

a resource account

D.

a resource account

Answers
Suggested answer: D

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant

You plan to implement a pilot project on Phone System for 100 users.

The pilot project will use a Microsoft Calling Plan.

You need to ensure that the users can establish calls to the PSTN.

Which cmdlets should you run?

A.

Set-AzureADUserLicense, Set-CSUser, and Set-AzureADUser

A.

Set-AzureADUserLicense, Set-CSUser, and Set-AzureADUser

Answers
B.

Grant-CsOnlineVoiceRoutingPolicy, Set-CsOnlineVoiceUser, and Set-CSUser

B.

Grant-CsOnlineVoiceRoutingPolicy, Set-CsOnlineVoiceUser, and Set-CSUser

Answers
C.

Set-AzureADUser, Grant-CsOnlineVoiceRoutingPolicy, and Set-CsOnlineVoiceUser

C.

Set-AzureADUser, Grant-CsOnlineVoiceRoutingPolicy, and Set-CsOnlineVoiceUser

Answers
D.

Set-AzureADUserLicense, Set-CsOnlineVoiceUser, and Set-CSUser

D.

Set-AzureADUserLicense, Set-CsOnlineVoiceUser, and Set-CSUser

Answers
Suggested answer: D

Explanation:

A Microsoft Calling plan requires an additional license. The three cmdlets in this answer assign a phone system license to the user, assigns a phone number to the user and enables the user for Enterprise Voice.

Reference:

https://docs.microsoft.com/en-us/microsoftteams/calling-plans-for-office-365

https://docs.microsoft.com/en-us/microsoftteams/set-up-calling-plans

HOTSPOT

Your company has a Microsoft 365 subscription that uses Phone System.

Two employees have the user account shown in the following table.

The employees are leaving the company.

You need to ensure that the phone numbers can be reassigned to other employees as quickly as possible.

What should you use for each employee? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Question 15
Correct answer: Question 15

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/assign-change-or-remove-a-phone-number-for-a-user

You company has a Microsoft Office 365 subscription.

Users in the company's sales department frequently invite guest users to meetings.

You need to ensure that when the sales department users invite guest users to meetings, the guest users are admitted by default. The solution must only apply to the sales department users. Which two actions should you perform? Each correct solution presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

In the global meeting policy, set Automatically admit users to Everyone.

A.

In the global meeting policy, set Automatically admit users to Everyone.

Answers
B.

Create a new meeting policy and set Automatically admit users to Everyone.

B.

Create a new meeting policy and set Automatically admit users to Everyone.

Answers
C.

Apply the policy to the sales department users.

C.

Apply the policy to the sales department users.

Answers
D.

In the global meeting policy, set Automatically admit users to Everyone in your organization.

D.

In the global meeting policy, set Automatically admit users to Everyone in your organization.

Answers
Suggested answer: B, C

Explanation:

Reference: https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams

HOTSPOT

Your company has a Microsoft 365 subscription that uses Phone System.

You need to configure Microsoft Teams to meet the following requirements:

Ensure that calls to the company’s sales department are routed to multiple users in the sales department. Ensure that calls to the company’s marketing department are routed to multiple users in the marketing department. Outside of business hours, ensure that calls from PSTN users receive a custom greeting.

During business hours, ensure that calls from PSTN users can be received by the sales and marketing department users. What is the minimum number of auto attendants and call queues you should configure to meet the requirements? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.


Question 17
Correct answer: Question 17

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/what-are-phone-system-auto-attendants

https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue

HOTSPOT

You have a Microsoft Office 365 subscription.

You need to meet the following requirements:

Pin specific apps to the Microsoft Teams app bar.

Prevent users from installing third-party apps published in the Teams app store.

Prevent users from pinning apps to the Microsoft Teams app bar.

What should you use to meet each requirement? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.


Question 18
Correct answer: Question 18

Your company has a Microsoft 365 subscription that contains a Microsoft Teams auto attendant.

Calls to the auto attendant will be redirected to a shared voicemail.

You need to create a group for the shared voicemail.

Which type of group should you create?

A.

mail-enabled security

A.

mail-enabled security

Answers
B.

distribution

B.

distribution

Answers
C.

security

C.

security

Answers
D.

Microsoft 365

D.

Microsoft 365

Answers
Suggested answer: D

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant

HOTSPOT

Your company has a Microsoft Office 365 subscription.

The company has offices in France, United States, and Belgium.

You plan to implement Phone System to meet the following requirements:

The office in Belgium must use SIP trunks from the current telecommunication provider.

The office in France must integrate the phone number range and an on-premises IP-PBX.

The office in the United States must minimize the infrastructure required to deploy the planned Phone System.

You need to recommend which PSTN connectivity meets the requirements.

Which PSTN connectivity should you recommend for each office? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.


Question 20
Correct answer: Question 20
Total 349 questions
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