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Green Elk & Company is the world's leading manufacturer of agricultural and forestry machinery. The former company slogan 'Elk always runs' has recently been changed to 'Elk feeds the world'. One of Green Elk's strategic goals is to increase its revenue in the emerging markets of China, India, and other parts of Asia by 80 % within three years. This requires a new business model that caters to significantly smaller farms with limited budgets. You are the Chief Enterprise Architect and the CIO asks you to assess the now business model for smaller farms with smaller budgets. By applying the Sustainable Business Model Canvas, which sequence of steps is best practice?

A.

1. Assess and define the cost structure and revenue streams/2 Define the customer segments and value propositions/3. Detail the customer relationships and channels/4. Identify relevant key activities key resources, and partners/5. Define the eco-social benefits and costs.

A.

1. Assess and define the cost structure and revenue streams/2 Define the customer segments and value propositions/3. Detail the customer relationships and channels/4. Identify relevant key activities key resources, and partners/5. Define the eco-social benefits and costs.

Answers
B.

1. Assess and define the key resources, key activities, and partners/2 Define the customer segments and value propositions. /3. Detail the customer relationships and channels. /4. Define the revenue streams and cost structure. /5. Define the eco-social benefits and costs.

B.

1. Assess and define the key resources, key activities, and partners/2 Define the customer segments and value propositions. /3. Detail the customer relationships and channels. /4. Define the revenue streams and cost structure. /5. Define the eco-social benefits and costs.

Answers
C.

1. Assess and define the value propositions for the small size farms customer segment. /2. Detail the customer relationships and channels. /3. Identify relevant key activities, key resources, and partners. /4. Define the revenue streams and cost structure. /5. Define the eco-social benefits and costs.

C.

1. Assess and define the value propositions for the small size farms customer segment. /2. Detail the customer relationships and channels. /3. Identify relevant key activities, key resources, and partners. /4. Define the revenue streams and cost structure. /5. Define the eco-social benefits and costs.

Answers
Suggested answer: C

Explanation:

The Sustainable Business Model Canvas approach for assessing new business models, especially for smaller farms with smaller budgets, starts with understanding the unique value propositions tailored to the needs of small-size farm owners. This is crucial in creating offerings that resonate well with the target market's requirements and constraints. Following this, detailing customer relationships and channels becomes essential in establishing and maintaining a strong connection with the market segment, ensuring the delivery mechanism aligns with their preferences and capabilities. The next step involves identifying the key activities, resources, and partnerships necessary to deliver on the value proposition effectively, which is critical for operational execution and sustainability. Subsequently, defining the revenue streams and cost structure is paramount to ensure financial viability and strategic pricing that aligns with the target market's budgetary limitations. Lastly, delineating the eco-social benefits and costs integrates the broader impact of the business model, aligning with sustainable and ethical business practices, which is increasingly important for modern enterprises. Reference = This sequence is aligned with the methodologies proposed by Alexander Osterwalder in the context of business model development and specifically tailored by SAP for digital business modeling and value engineering within the SAP ecosystem. This approach encompasses strategies for optimizing business processes through value discovery workshops and the application of value management processes across various lifecycle phases (Source: SAP Enterprise Support Services documentation, Digital Business Modelling guidelines, and SAP Value Engineering methodologies).

Which of the following lists of SAP Enterprise Architecture artifacts support making informed Target Application Architecture decisions that are aligned with the strategic direction of a company?

A.

Stakeholder Map/Business Strategy Map/Solution Strategy/Architecture Roadmap

A.

Stakeholder Map/Business Strategy Map/Solution Strategy/Architecture Roadmap

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B.

Principles Standards, Guidelines/Solution Context/Baseline Business and Solution Architecture

B.

Principles Standards, Guidelines/Solution Context/Baseline Business and Solution Architecture

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C.

Solution Context/Solution Concept/Stakeholder Map/Baseline Business and Solution Architecture

C.

Solution Context/Solution Concept/Stakeholder Map/Baseline Business and Solution Architecture

Answers
Suggested answer: A

Explanation:

To make informed decisions about the Target Application Architecture that are aligned with the strategic direction of a company, certain artifacts are necessary to ensure that there is a clear connection between the stakeholder needs, business strategy, and the architectural vision. Option A includes a Stakeholder Map, which identifies the key players and their interests; a Business Strategy Map, which outlines the strategic objectives; a Solution Strategy, which details the approach to achieve the objectives through solutions; and an Architecture Roadmap, which lays out the plan to move from the current to the future state. These artifacts together provide a comprehensive view that guides the Target Application Architecture towards aligning with the company's strategic direction.

Enterprise Architecture frameworks and methodologies that outline the use of strategic artifacts in architecture development.

Guidelines on creating architecture roadmaps that align with business strategies.

Which of the following set of artifacts does SAP provide as part of the SAP Reference Solution Architecture content?

A.

Solution Value Flow Diagram/Solution Process Flow Diagram/Solution Component Diagram/Solution Data Flow Diagram.

A.

Solution Value Flow Diagram/Solution Process Flow Diagram/Solution Component Diagram/Solution Data Flow Diagram.

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B.

Solution Context Diagram/Solution Component Diagram/Solution Application Use-Case Diagram/Solution Value Flow Diagram.

B.

Solution Context Diagram/Solution Component Diagram/Solution Application Use-Case Diagram/Solution Value Flow Diagram.

Answers
C.

Solution Value Flow Diagram/Solution Process Flow Diagram/Solution Component Diagram.

C.

Solution Value Flow Diagram/Solution Process Flow Diagram/Solution Component Diagram.

Answers
Suggested answer: B

Explanation:

SAP provides several artifacts as part of the SAP Reference Solution Architecture content to guide and streamline solution design and implementation. The artifacts provided are aimed at delivering comprehensive architectural documentation to cover various aspects of the solution architecture. Option B includes the Solution Context Diagram, which provides a high-level view of the system's environment and boundaries. The Solution Component Diagram gives an overview of the components and their interactions within the system. The Solution Application Use-Case Diagram describes how different users will interact with the application. The Solution Value Flow Diagram illustrates the value that flows through the system and between stakeholders.

SAP documentation on Solution Architecture best practices.

Resources detailing the SAP Reference Architecture framework.

Demand and Supply Planning (SAP IBP) implementation has been identified as a quick win, based on feedback from a large cross section of Wanderlust stakeholders. As the Chief Enterprise Architect, you have now been asked to scope and contextualize the architecture project. Architecture principles have already been adopted. Which of the following activities should you to initiate to conclude the Statement of Architecture Work for the intended SAP IBP implementation initiative? Note: There are 3 correct answers to this question.

A.

Conduct a Fit Gap Assessment to identify requirements that cannot be met

A.

Conduct a Fit Gap Assessment to identify requirements that cannot be met

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B.

Define the Solution Context for the architecture work.

B.

Define the Solution Context for the architecture work.

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C.

Conduct a high-level Capability Assessment to identify areas of improvement (business and IT).

C.

Conduct a high-level Capability Assessment to identify areas of improvement (business and IT).

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D.

Conduct a technical Proof of Concept to understand features and functionalities of SAP IBP.

D.

Conduct a technical Proof of Concept to understand features and functionalities of SAP IBP.

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E.

Outline the aspirational Solution Concept to address the stakeholders' needs and business requirements.

E.

Outline the aspirational Solution Concept to address the stakeholders' needs and business requirements.

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Suggested answer: A, B, E

Explanation:

The Statement of Architecture Work should encompass a Fit Gap Assessment to understand what requirements are currently not met by existing capabilities, the definition of the Solution Context to set the boundaries and scope of the architecture project, and the outline of the aspirational Solution Concept that encapsulates the stakeholders' needs and business requirements. These steps are vital in the preparatory phase to ensure that the architecture work is well-defined and targeted to deliver the anticipated outcomes. Reference = These activities are part of standard enterprise architecture practices and are necessary to develop a comprehensive and actionable Statement of Architecture Work that guides the SAP IBP implementation initiative.

Wanderlust's numbers for order booking have been on a free-fall, ever since a recent economic downturn reduced showroom footfall to near zero. To counter the drop in in-person bookings, the CEO and CIO have been looking to revive their online channel, which was started six years ago. However, this channel was seldom used before the pandemic, which has led to a complete breakdown of Wanderlust's online marketing business ecosystem. Also of major concern, is their existing Non-SAP Marketing application, which lays unused due to poor integration with SAP CRM. As Chief Enterprise Architect, you have been approached by the CEO to document the online marketing business ecosystem first. Which of the following actions would you do to meet your CEO's request? Note: There are 2 correct answers to this question

A.

Identify a suitable online marketing application that is better integrated with SAP CRM and ECC and can replace the existing one.

A.

Identify a suitable online marketing application that is better integrated with SAP CRM and ECC and can replace the existing one.

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B.

Identify the online marketing business capabilities and processes.

B.

Identify the online marketing business capabilities and processes.

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C.

Identify the key organizational units, partners, and stakeholder groups that make up the online marketing ecosystem.

C.

Identify the key organizational units, partners, and stakeholder groups that make up the online marketing ecosystem.

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D.

Draw an organization map highlighting the inter relationships and hierarchies amongst the above organizational units, partners, and stakeholder groups.

D.

Draw an organization map highlighting the inter relationships and hierarchies amongst the above organizational units, partners, and stakeholder groups.

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Suggested answer: B, C

Explanation:

Identifying the online marketing business capabilities and processeswill help to understand the current state of the ecosystem and identify the areas where improvement is needed. For example, if the ecosystem does not have the ability to track leads or manage customer relationships, then these will be areas that need to be addressed.

Identifying the key organizational units, partners, and stakeholder groups that make up the online marketing ecosystemwill help to understand the relationships between the different entities in the ecosystem and identify the dependencies between them. For example, if the marketing team relies on the sales team to provide leads, then this dependency will need to be considered when designing the new ecosystem.

The other two options, Identifying a suitable online marketing application that is better integrated with SAP CRM and ECC and can replace the existing one and Drawing an organization map highlighting the inter relationships and hierarchies amongst the above organizational units, partners, and stakeholder groups, are not as critical at this stage. The application can be identified and the organization map can be drawn once the business capabilities and processes have been identified and the key organizational units, partners, and stakeholder groups have been identified.

Therefore, the best course of action is to identify the online marketing business capabilities and processes and identify the key organizational units, partners, and stakeholder groups that make up the online marketing ecosystem. This will help to understand the current state of the ecosystem and identify the areas where improvement is needed.

As Chief Enterprise Architect of Wanderlust GmbH, you have just finished documenting the business ecosystem around online marketing. The CEO is asking for a suitable artifact to rejuvenate online marketing with a set of employees and partners. What would you do to be ready with the right information in this situation?

A.

Extend the organization map into a statement of architecture work.

A.

Extend the organization map into a statement of architecture work.

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B.

Create a stakeholder map.

B.

Create a stakeholder map.

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C.

Extend the organizational map by detailing the organization units, partners and stakeholder groups further into business roles and personas.

C.

Extend the organizational map by detailing the organization units, partners and stakeholder groups further into business roles and personas.

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D.

Extend the business ecosystem into business capabilities and processes.

D.

Extend the business ecosystem into business capabilities and processes.

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Suggested answer: B

Explanation:

In order to rejuvenate the online marketing efforts with a set of employees and partners, creating a stakeholder map is the appropriate next step. A stakeholder map will help to identify and categorize all the relevant parties involved in the online marketing ecosystem, including internal and external stakeholders, their interests, influence, and the relationships between them. This artifact provides a visual representation of all stakeholders, their expectations, and requirements, which is critical for developing a targeted strategy for rejuvenation. Reference = Stakeholder mapping is a common practice in enterprise architecture to ensure that all parties affected by a project are identified and their needs are considered in the decision-making process.

The CIO of Wanderlust strongly feels that the seldom-used legacy Marketing application cannot be the platform to rejuvenate their online marketing business. As Chief Enterprise Architect, the CIO has entrusted you with the responsibility of finding a suitable replacement that can support all current processes and also address the issues plaguing the existing application. Which of the following should you do to conclusively shortlist possible applications to replace the existing one? Note: There are 2 correct answers to this question.

A.

Start with current processes, map business capabilities to these processes, and identify which application(s) in the market can deliver such capabilities.

A.

Start with current processes, map business capabilities to these processes, and identify which application(s) in the market can deliver such capabilities.

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B.

Compare the costs of those market leading online marketing applications and rank the top applications in terms of license, implementation, maintenance and subscription cost.

B.

Compare the costs of those market leading online marketing applications and rank the top applications in terms of license, implementation, maintenance and subscription cost.

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C.

Adopt a process centric approach, relate Wanderlust processes to industry standard processes, and identify applications/ solutions which deliver such processes.

C.

Adopt a process centric approach, relate Wanderlust processes to industry standard processes, and identify applications/ solutions which deliver such processes.

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D.

Understand the features of leading online marketing applications available in the market through product demonstrations and rank the applications in terms of features.

D.

Understand the features of leading online marketing applications available in the market through product demonstrations and rank the applications in terms of features.

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Suggested answer: A, C

Explanation:

Starting with the current processeswill help to understand the capabilities that are needed in a new application. This will help to narrow down the field of potential applications and identify those that are most likely to meet the needs of Wanderlust.

Mapping business capabilities to these processeswill help to identify the gaps in the current capabilities and the areas where improvement is needed. This will help to ensure that the new application meets the needs of Wanderlust and addresses the issues plaguing the existing application.

Relating Wanderlust processes to industry standard processeswill help to identify applications that are already being used by other organizations. This can be a good way to ensure that the new application is compatible with other systems and that it can be easily integrated with existing systems.

The other two options, Comparing the costs of those market leading online marketing applications and Understanding the features of leading online marketing applications available in the market through product demonstrations and ranking the applications in terms of features, are not as critical at this stage. The costs of the applications can be compared once the shortlist of applications has been finalized. The features of the applications can be understood through product demonstrations once the shortlist has been finalized.

Therefore, the best course of action is to start with the current processes, map business capabilities to these processes, and identify which application(s) in the market can deliver such capabilities. This will help to narrow down the field of potential applications and identify those that are most likely to meet the needs of Wanderlust.

Here are some of the benefits of taking a process-centric approach to selecting a new marketing application:

It can help to ensure that the new application meets the needs of the business.

It can help to identify applications that are already being used by other organizations.

It can help to ensure that the new application is compatible with other systems and that it can be easily integrated with existing systems.

As the Chief Enterprise Architect of Wanderlust GmbH, you know that there is very little process documentation available on online marketing processes within Wanderlust. You also know that SAP has a rich End-to-End (E2E) Business Processes content repository. To take advantage of that, you have engaged an SAP Enterprise Architect. The SAP Enterprise Architect is using SAP's Business Process Model (BPM) and the Business Capability Model (BCM) while mapping processes to capabilities, how are the two models connected? Note: There are 2 correct answers to this question.

A.

Through the E2E Business Process of BPM, which is enabled by the Business Domain of BCM.

A.

Through the E2E Business Process of BPM, which is enabled by the Business Domain of BCM.

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B.

Through the Business Process Module of BPM, which is directly linked to the Business Area of BCM.

B.

Through the Business Process Module of BPM, which is directly linked to the Business Area of BCM.

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C.

Through the Enterprise Domain, to which both the E2E Business Process of BPM and the Business Domain of BCM are assigned.

C.

Through the Enterprise Domain, to which both the E2E Business Process of BPM and the Business Domain of BCM are assigned.

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D.

Through the Business Activity of BPM, which is enabled by the Business Capability of BCM.

D.

Through the Business Activity of BPM, which is enabled by the Business Capability of BCM.

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Suggested answer: A, D

Explanation:

The connection between SAP's Business Process Model (BPM) and the Business Capability Model (BCM) lies in how the end-to-end business processes are enabled by the business domains and capabilities outlined in the BCM. Each business activity in the BPM is supported by one or more business capabilities from the BCM. This linkage ensures that the company's capabilities are directly tied to the business activities and processes, providing a clear line of sight from high-level business strategy down to operational execution. Reference = This connection is standard in enterprise architecture where processes are designed to be supported by capabilities, ensuring that capabilities provide the necessary functions to execute the processes effectively.

The online marketing channel is targeted only to individual customers, who should be able to choose any of the 50 combinations that Wanderlust offers for its electric cars. Every confirmed online order must be first checked for ready stock availability and, if unavailable, must go for production scheduling. As Chief Enterprise Architect of Wanderlust, along with the SAP Enterprise Architect, you have identified Lead to Cash (L2C) as the key E2E process. However, you have found out that the SAP Reference Business Architecture content has several Business Process Variants of the L2C process, from which you are supposed to choose one suitable variant for Wanderlust's product range and business model. Which of the following combinations of L2C Business Process Variants and business reasons are the most suitable? Note: There are 2 correct answers to this question.

A.

Variant: Lead to Cash-B2C with Make to Stock/Business reason: Each individual customer may order their preferred variant, which may be available in existing stock and met from there.

A.

Variant: Lead to Cash-B2C with Make to Stock/Business reason: Each individual customer may order their preferred variant, which may be available in existing stock and met from there.

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B.

Variant: Lead to Cash-B2B with Make to Order/Business reason: Each corporate customer may order different variants, which can be produced only upon receipt of customer order.

B.

Variant: Lead to Cash-B2B with Make to Order/Business reason: Each corporate customer may order different variants, which can be produced only upon receipt of customer order.

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C.

Variant: Lead to Cash - Business to Business (B2B) with Make to Stock Business reason: Each corporate customer may order in bulk for the same variants repeatedly, which may be available in existing stock and met from there.

C.

Variant: Lead to Cash - Business to Business (B2B) with Make to Stock Business reason: Each corporate customer may order in bulk for the same variants repeatedly, which may be available in existing stock and met from there.

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D.

Variant: Lead to Cash - Business to Consumer (B2C) with Make to Order Business reason: Each Individual customer may order their preferred variant, which can be produced upon receipt of customer order, if stock is not readily available.

D.

Variant: Lead to Cash - Business to Consumer (B2C) with Make to Order Business reason: Each Individual customer may order their preferred variant, which can be produced upon receipt of customer order, if stock is not readily available.

Answers
Suggested answer: A, D

Explanation:

Considering Wanderlust's product range and business model, which targets individual customers and offers a wide range of electric car combinations, the Lead to Cash-B2C with Make to Stock variant would be suitable for orders that can be met from existing stock. Similarly, the Lead to Cash-B2C with Make to Order variant would fit the business model when an individual customer orders a combination not available in stock, necessitating production scheduling. Both variants cater to the business-to-consumer (B2C) model and account for the direct sales approach to individual customers. Reference = These variants would be documented in SAP's Business Process Architecture content, which includes various Lead to Cash process scenarios, adjusted for different business contexts.

Tho Wanderlust CIO wants to focus loss on marketing strategy and planning, to instead prioritize marketing implement goals in mind to enhance number of leads generated:

* Run effective and highly visible campaigns (for example. on social media)

* Increase cross selling opportunities through online recommendation

AS the Chief Enterprise Architect Of Wanderlust. assisted by the SAP Enterprise Architects, you have been trying to re goals with the Business Process Modules, Segments and Activities in the Lead to Cash B2C Business Process Varia Business Architecture content repository (see graphic below).

What are relevant combinations Of business activities and goals based on the graphic below?

Note: There are 2 correct answers to this question.

See the Image

A.

Develop market strategy -Run effective and high visibility campaigns.

A.

Develop market strategy -Run effective and high visibility campaigns.

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B.

Analyse and respond to customer insight- increase cross selling opportunities through online recommendations.

B.

Analyse and respond to customer insight- increase cross selling opportunities through online recommendations.

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C.

Implement promotional activities-Run effective and high visibility campaigns.

C.

Implement promotional activities-Run effective and high visibility campaigns.

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D.

Design and mange a customer loyalty program- increase cross selling opportunities through online recommendations.

D.

Design and mange a customer loyalty program- increase cross selling opportunities through online recommendations.

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Suggested answer: B, C

Explanation:

The business activities 'Analyze and respond to customer insight' and 'Implement promotional activities' directly relate to the CIO's goals of increasing cross-selling opportunities through online recommendations and running highly visible campaigns. Analyzing customer insights can provide data that enhances recommendation engines, leading to effective cross-selling. Implementing promotional activities, particularly in high-visibility platforms like social media, is key to driving campaign effectiveness. Reference = These relationships between business activities and goals would be informed by best practices in online marketing strategies, as documented within the Lead to Cash - B2C Business Process Variant.

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