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As a program manager you must also understand the project management lifecycle and the project lifecycle. What is the difference between the two?
To create market advantage, a program sponsor requests accelerating the implementation of a new manufacturing process that is based on a recently improved system component. The program manager is concerned that the delivery of some program goals could be jeopardized. What should the program manager do?
A program manager initiates a developmental program. Significant resources and funding are required for early activities until the program cost and budget estimates are complete. What should the program manager do to understand the financial environment?
Part of program management is to understand how the communication model works in a program. The program manager must be able to effectively communicate with the program team and stakeholders. What component of the communication model is responsible for carrying the message?
You are the program manager for a construction program. In this program you are requiring that all workers adhere to the identified safety requirements. Some of the work in the program you've decided is too risky for the program team members so you've hired specialists to manage the dangerous work. The outsourcing of the dangerous work to a specialist is what type of risk response?
You are the program manager for your organization. You're currently working with the program director, Nancy Holmes, to define a new program and the benefits the program should create. Of the following, which is the best definition of a benefit a program creates?
The program manager plans to address a negative cost variance generating a red flag in the program management status report. What should the program manager do?
The program selection committee presents several programs for approval: Program A is estimated to cost US$250,000, and has an annual cash inflow of US$75,000. Program B is estimated to cost US$150,000, and has an annual cash inflow of US$55,000. Program C is estimated to cost US$100,000, and has an annual cash inflow of US$45,000. Program D is estimated to cost US$200,000, and has an annual cash inflow of US$35,000. Which program was selected based solely on a three-year return on investment?
A company's marketing department fails an internal compliance audit. To comply with the auditor's remediation plan, the legal department mandates that a content management system (CMS) be implemented. After initiating the program for CMS implementation, the program manager discovers that the marketing department has already preselected which CMS technology will be implemented. What should the program manager do to ensure the success of the program?
A program manager, who reports to a company's CIO, is responsible for managing a strategic initiative program. During a program review meeting, the CIO informs the program manager about potential budget cuts that would impact program resources, and urges the program manager to begin delivering benefits more quickly to continue the program. What should the program manager do first?

Question 331

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A program manager at a pharmaceutical company plans a new drug development effort. The development is slated to yield three drug variants. The program manager articulates the program scope boundaries.

Which of the following deliverables captures these items?

A.
Program scope management plan
A.
Program scope management plan
Answers
B.
Program governance plan
B.
Program governance plan
Answers
C.
Program scope statement
C.
Program scope statement
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D.
Program work breakdown structure
D.
Program work breakdown structure
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Suggested answer: C

Question 332

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A component project of a program is completed, and will provide the intended incremental benefits. How should the program manager proceed with the component transition?

A.
Update the program stakeholder engagement plan with stakeholders from the transition organization
A.
Update the program stakeholder engagement plan with stakeholders from the transition organization
Answers
B.
Define the component project's business value in the benefits management plan
B.
Define the component project's business value in the benefits management plan
Answers
C.
Update the program roadmap to reflect completion of a key end-point objective
C.
Update the program roadmap to reflect completion of a key end-point objective
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D.
Initiate a program change request to close out the component project
D.
Initiate a program change request to close out the component project
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Suggested answer: A

Question 333

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A company is building a global monitoring network in 40 countries. The program completes the planning phase and a review is conducted of the program components' strategic alignment with the intended program and company goals. The review identifies issues that should be resolved to improve program progress. One of the issues identified is the lack of incorporation of both software and configuration management tools.

Which of the following must be addressed?

A.
Program performance monitoring and controlling
A.
Program performance monitoring and controlling
Answers
B.
Program management information system (PMIS)
B.
Program management information system (PMIS)
Answers
C.
Program delivery management
C.
Program delivery management
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D.
Program roadmap
D.
Program roadmap
Answers
Suggested answer: B

Question 334

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Which of the following serves as a guiding principle for a program manager when preparing a program work breakdown structure?

A.
Decompose the program work based upon available resources
A.
Decompose the program work based upon available resources
Answers
B.
Decompose the program to the work package level
B.
Decompose the program to the work package level
Answers
C.
Decompose the program to the architecture baseline level
C.
Decompose the program to the architecture baseline level
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D.
Decompose the program at a level sufficient to achieve control
D.
Decompose the program at a level sufficient to achieve control
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Suggested answer: A

Question 335

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A small, regional utility closes a customer rewards program and transitions it to operations. The executive sponsor and program manager are concerned about the impact on benefits realization. The program manager assures the executive sponsor that any corrective actions will be included in the next phase.

What should the program manager do to ensure a successful transition?

A.
Ask each project manager to consolidate and file all program documentation in the corporate archives.
A.
Ask each project manager to consolidate and file all program documentation in the corporate archives.
Answers
B.
Obtain all project manager's contact information, and then have them reassigned back to their functional managers.
B.
Obtain all project manager's contact information, and then have them reassigned back to their functional managers.
Answers
C.
Ask the program's business analyst to collect all project information and create a report.
C.
Ask the program's business analyst to collect all project information and create a report.
Answers
D.
Ensure that all program documents, including lessons learned, are archived in the knowledge repository.
D.
Ensure that all program documents, including lessons learned, are archived in the knowledge repository.
Answers
Suggested answer: D

Question 336

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A software development program will launch iterative versions of new software called Alpha over two years. Following that, a program will be released to the program team and developers to create new software called Beta. While the program manager prepares the program closure plan for Alpha, the program sponsor expresses concern about its support after program closure.

What should the program manager do as part of Alpha's program closure plan?

A.
Execute the transition plan, and include knowledge transfer to transition Alpha support to operations.
A.
Execute the transition plan, and include knowledge transfer to transition Alpha support to operations.
Answers
B.
Keep the Alpha program open until support is no longer required, then execute program closure.
B.
Keep the Alpha program open until support is no longer required, then execute program closure.
Answers
C.
Adjust Alpha's exit criteria to ensure its support is included in the Beta program.
C.
Adjust Alpha's exit criteria to ensure its support is included in the Beta program.
Answers
D.
Document the program closure procedure to ensure that resources are released from Alpha to develop Beta.
D.
Document the program closure procedure to ensure that resources are released from Alpha to develop Beta.
Answers
Suggested answer: C

Question 337

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An IT program manager is concerned that a program is not achieving its defined incremental benefits due to a lack of delivery by the business team. The IT team has several dependencies on the business team throughout the program. However, the business team does not report to the IT program manager, and only two business team resources with the appropriate skills are available to complete the required program tasks.

To address this issue, what should the IT program manager do next?

A.
Schedule a meeting with the business team to discuss transferring the two business team resources to the IT team; update the program risk register to include risk mitigation steps.
A.
Schedule a meeting with the business team to discuss transferring the two business team resources to the IT team; update the program risk register to include risk mitigation steps.
Answers
B.
Escalate the lack of commitment by the business team to the program steering committee; hire a new project resource to complete the required tasks; update the program risk register to include risk mitigation steps.
B.
Escalate the lack of commitment by the business team to the program steering committee; hire a new project resource to complete the required tasks; update the program risk register to include risk mitigation steps.
Answers
C.
Review and clarify the business team's program roles and responsibilities; determine the schedule impact on benefits delivery; direct the IT project manager to meet with the business team to ensure dependencies are understood andthat the appropriate resources can be made available.
C.
Review and clarify the business team's program roles and responsibilities; determine the schedule impact on benefits delivery; direct the IT project manager to meet with the business team to ensure dependencies are understood andthat the appropriate resources can be made available.
Answers
D.
Modify the program milestone dates to include a larger contingency; determine the impact on the project implementation date; update the benefits management plan.
D.
Modify the program milestone dates to include a larger contingency; determine the impact on the project implementation date; update the benefits management plan.
Answers
Suggested answer: C

Question 338

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A global enterprise resource planning (ERP) program's scope includes designing and building a global template. Plans include a pilot implementation project to validate the template, to be followed by several rollout projects. During the build of the global template, a new government regulation mandates implementation of a goods and services tax (GST).

What should the program manager update?

A.
Program communications management plan
A.
Program communications management plan
Answers
B.
Benefits management plan
B.
Benefits management plan
Answers
C.
Stakeholder engagement plan
C.
Stakeholder engagement plan
Answers
D.
Benefits transition plan
D.
Benefits transition plan
Answers
Suggested answer: B

Question 339

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A program receives initial approval from the selection committee to proceed with the program development. What should the program manager do next?

A.
Define the program architecture and assign the benefits realization to the component projects.
A.
Define the program architecture and assign the benefits realization to the component projects.
Answers
B.
Complete the program setup to establish a firm foundation of support and approval for the program.
B.
Complete the program setup to establish a firm foundation of support and approval for the program.
Answers
C.
Analyze lessons learned and historical information to validate the program's expected outcomes.
C.
Analyze lessons learned and historical information to validate the program's expected outcomes.
Answers
D.
Continue to develop the high-level program road map.
D.
Continue to develop the high-level program road map.
Answers
Suggested answer: D

Question 340

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The program manager of a multinational program must reconcile data including subject matter experts' labor hour estimates, and other direct resource hour estimates. In addition, the program manager must prepare the cash flow analysis.

Which of the following should be considered to get a baseline budget?

A.
Currency exchange rates
A.
Currency exchange rates
Answers
B.
Component cost estimates
B.
Component cost estimates
Answers
C.
Baseline schedule
C.
Baseline schedule
Answers
D.
Program payment schedules
D.
Program payment schedules
Answers
Suggested answer: B
Total 451 questions
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