PMI PgMP Practice Test - Questions Answers, Page 35
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A key stakeholder's requirement contradicts the organization's strategic objectives. The program manager meets with the stakeholder, but is unable to reach a compromise on the requirement.
What should the program manager do first?
Near the completion of a transformation program, the operations manager is concerned that their department failed to be notified in advance of the new service being transitioned into operations. They claim that their department did not approve this service, and is now unprepared and untrained to support the transformation.
What should the program manager have done first to prevent this?
A program stakeholder is concerned about information they receive about a project. Who is responsible for reviewing the communications management plan to assure adequate information is provided to the stakeholder?
A program manager prepares the program for review to secure funding by senior management. Which of the following must the program manager identify when creating the program charter?
A newly appointed country manager suggests that the regional program manager use a social media platform to expedite communications and address questions. The new country manager used this social media platform at a previous job.
What should the regional program manager do to address the country manager's request?
A program manager for the construction of an international event venue that will impact the local community needs to determine the best approach for communications. One of the conditions of the program is that after the event takes place, a park will be built for the community's use.
What should the program manager do to ensure community support?
A program manager has been assigned to a program that has received approval of the program charter and for which a stakeholder register has been prepared.
During stakeholder engagement planning, the program manager should consider which of the following stakeholders aspects?
A program is in its execution phase when a component project manager suggests a potential change that could increase the financial benefit of the program. The program manager is hesitant to submit a change request, as it would extend the program schedule and require a scope change.
To whom should the change request be presented?
A company initiates a program to reorganize its sales and production departments. Three production departments are located at the three production plants next to the company's headquarters. Five regional sales departments are located at different locations around the world.
At this stage of the program, what is the first step?
After an organization initiates a strategic program, several project managers express interest in joining the program team. The program manager's supervisor recommends a list of project managers to be part of the team.
What should the program manager do to select the project managers?
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