You need to recommend a reporting solution for the organization.Which two options should you recommend? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.

SQL Server Reporting Services (SSRS)

You need to recommend a solution for handling data entry requirements for the mobile audit teams.What are two possible ways to achieve the goal? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.

Canvas app within Power Apps Player

You need to recommend an authentication solution for the planned implementation of Dynamics 365.What should you include in the recommendation?

Use the Office 365 tenant for Dynamics 365 Customer Service.

Create a new tenant for Dynamics 365 Customer Service.

You need to create an Agent security role.Which three actions should you recommend? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.

Add security to the Core Records and assign users to the Customer Service Representative role.

Copy the Customer Service Representative role.

Add security to the seat entity and assign users to the Agents role.

Add security to the Core Records and assign users to the Customer Service Representative role.

Copy the Microsoft Dataverse Basic User role.

Rename the Customer Service Representative role to Agents.

Copy the Customer Service Representative role.

A company provides professional development certifications to technologies around the world. The company uses multiple call centers to support customers. The company plans to implement Dynamics 365 Customer Service.The company must increase productivity for call center employees. The solution must meet the following requirements:Handle multiple customer interactions at onceEnsure that users can access information from several business applications.Interact with customers by using the following channels: chat, phone calls, emails, and online reviews. Implement all functionality in a single interface.You need to recommend a solution that meets the requirements of the company.What should you recommend?

Omnichannel for Customer Service

Live Assist for Microsoft Dynamics 365 Powered by CafeX

An organization plans to implement a solution to deliver the complete sales process for its sales teams. The organization does NOT have any physical barcode scanners. To meet the organization business requirements, the proposed solution must include the following capabilities:Create and qualify leads to contactsGenerate quotes and convert quotes to ordersScan product barcodes as part of the order generation processYou need to recommend a solution to help the organization achieve its business requirements.What should you recommend?

Dynamics 365 mobile app and a Power Apps canvas app

Dynamics 365 Customer Service and Dynamics 365 Sales

You need to select an appropriate app for Relecloud.Which app should you recommend?

Dynamics 365 Project Operations

You need to provide the IT specialists with design diagrams.What should you provide?

Entity relationship diagram (ERD)

You need to recommend a feature that erases agent workloads and resolves reported issues.What should you recommend?

Dynamics 365 Customer Service default functionality

You need to provide the IT team and managers with a mobile solution.How many apps should you recommend?

one app for all employees of the team

one app for each team of employees

You need to manage user access to the app.Which two connection types should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Virtual table with a customer connector

Microsoft PL-600 Practice Test 2 - Free Online Exam Questions 41-80

Question 1 / 40

HOTSPOT

An animal welfare organization wants to track the movement of wolf packs in a region. Cameras at specific locations capture images when motion is detected within the camera sensor range. Staff upload the images manually to a shared drive and then analyze the images.

The organization wants to automate image capture and analysis. The organization has the following requirements:

Save captured images in an appropriate location.

Analyze saved images by using an image recognition process.

Display data in real-time dashboards.

You need to recommend the correct technology for the requirements.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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