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A project manager is involved with a project to remodel a long-used product. There are no proper records for the original design and execution of the original product. The stakeholders doubt that the remodel can be accomplished without this information and are hesitant to provide support for the project.

What should the project manager do?

A.
Acknowledge the stakeholders' concerns with open dialogues and realign the project with stakeholder requirements and past lessons learned
A.
Acknowledge the stakeholders' concerns with open dialogues and realign the project with stakeholder requirements and past lessons learned
Answers
B.
Create a plan to inform stakeholders on the progress so they are able to see that the project can succeed
B.
Create a plan to inform stakeholders on the progress so they are able to see that the project can succeed
Answers
C.
Share the threats of not updating old solutions and ask stakeholders to be patient with any inconveniences
C.
Share the threats of not updating old solutions and ask stakeholders to be patient with any inconveniences
Answers
D.
Solicit a larger reserve for cost and time and manage the stakeholders' expectations
D.
Solicit a larger reserve for cost and time and manage the stakeholders' expectations
Answers
Suggested answer: A

A project is starting its third iteration out of six. During planning, the team realized that all of the requirements were not defined clearly enough to start working.

What should the project manager do?

A.
Review and replace the unclear requirements with ones that are clear.
A.
Review and replace the unclear requirements with ones that are clear.
Answers
B.
Update the issue log and escalate it to the project sponsor.
B.
Update the issue log and escalate it to the project sponsor.
Answers
C.
Meet with the product owner to review the project backlog.
C.
Meet with the product owner to review the project backlog.
Answers
D.
Invite key users to the next daily meeting to get requirement clarification.
D.
Invite key users to the next daily meeting to get requirement clarification.
Answers
Suggested answer: C

A project team is working to deliver a solution to manage nationwide crisis relief operations. The project team is spending most of its time in meetings with end users. The meetings have been slowing down project progress.

What should the project manager do to keep the deployment on track while obtaining stakeholder approval?

A.
Inform the stakeholders that a daily meeting will take place at a specific time and ask them to share their feedback during this time.
A.
Inform the stakeholders that a daily meeting will take place at a specific time and ask them to share their feedback during this time.
Answers
B.
Stop attending meetings, start development with what was collected so far. and define a date for the first delivery of the solution.
B.
Stop attending meetings, start development with what was collected so far. and define a date for the first delivery of the solution.
Answers
C.
Ask the project sponsor to attend the meetings on behalf of the team while the team is working on the development.
C.
Ask the project sponsor to attend the meetings on behalf of the team while the team is working on the development.
Answers
D.
Put all of the requirements, priorities, and progress on a visible board, share it with all entities, and decrease the number of meetings.
D.
Put all of the requirements, priorities, and progress on a visible board, share it with all entities, and decrease the number of meetings.
Answers
Suggested answer: D

A new team member inquires about how much they need to learn about the organizational process assets (OPAs) residing on the company intranet. Another team member states they only need to know the basics. However, the project manager believes the team member should know everything regarding the OPAs.

What should the project manager do?

A.
Create a training schedule for the new team member to follow over the next few weeks.
A.
Create a training schedule for the new team member to follow over the next few weeks.
Answers
B.
Escalate the inquiry to the team member's functional manager.
B.
Escalate the inquiry to the team member's functional manager.
Answers
C.
Clarify the relevance of reviewing the documentation on the intranet.
C.
Clarify the relevance of reviewing the documentation on the intranet.
Answers
D.
Ask a senior team member to help the new team member navigate through all the documentation.
D.
Ask a senior team member to help the new team member navigate through all the documentation.
Answers
Suggested answer: C

A project team is in the planning stage and has prepared a list of activities and completed sequencing the activities. During a review, the team noted that there is a dependency missing between:

- Test the product

- Release to customer

According to the quality management plan, the product must be tested before being released.

How should the project manager enter this dependency?

A.
Start to start
A.
Start to start
Answers
B.
Finish to start
B.
Finish to start
Answers
C.
Finish to finish
C.
Finish to finish
Answers
D.
Start to finish
D.
Start to finish
Answers
Suggested answer: B

A project manager has access to risk management tools but chooses to use a quantitative method to evaluate the project risks. During project execution, the project sponsor asks for an updated risk matrix.

What should the project manager do next?

A.
Use integrated risk management software to evaluate the risks.
A.
Use integrated risk management software to evaluate the risks.
Answers
B.
Trust in the quantitative method already chosen as it is a precise method.
B.
Trust in the quantitative method already chosen as it is a precise method.
Answers
C.
Add new risks and send the risk matrix to leadership for approval.
C.
Add new risks and send the risk matrix to leadership for approval.
Answers
D.
Use their own professional knowledge to reassess the risks.
D.
Use their own professional knowledge to reassess the risks.
Answers
Suggested answer: C

In a highly politicized organizational environment, the stakeholders are driven by their own operational or business goals, which results in conflicting interests regarding the project. What should the project manager do to steer the stakeholders toward the collective project goal?

A.
Anticipate, alert, and follow the risk management process.
A.
Anticipate, alert, and follow the risk management process.
Answers
B.
Discuss, educate, and follow the communications management process
B.
Discuss, educate, and follow the communications management process
Answers
C.
Detect, track, and follow the issue management process
C.
Detect, track, and follow the issue management process
Answers
D.
Promote, inspire, and follow the stakeholder engagement process
D.
Promote, inspire, and follow the stakeholder engagement process
Answers
Suggested answer: D

An agile project is running its second iteration out of six. A marketing director, who is a key stakeholder, contacts the project lead for a high-level report of the project.

What should the project lead do?

A.
Ask the product owner to develop the new report based on the iteration information.
A.
Ask the product owner to develop the new report based on the iteration information.
Answers
B.
Develop the requested report based on the iteration information.
B.
Develop the requested report based on the iteration information.
Answers
C.
Explain to the stakeholder that the key indicators are by iteration.
C.
Explain to the stakeholder that the key indicators are by iteration.
Answers
D.
Tell the stakeholder that a new report will be produced at the end of the iteration.
D.
Tell the stakeholder that a new report will be produced at the end of the iteration.
Answers
Suggested answer: B

A project manager has recently moved to an organization to lead a key project. The project manager notices that team performance is below the target, and the tasks assigned are not delivered on time. Team commitment is also not as appropriate as it should be.

What should the project manager do?

A.
Schedule a meeting and communicate the performance concern to the team.
A.
Schedule a meeting and communicate the performance concern to the team.
Answers
B.
Hire a project team leader who can influence the project team members.
B.
Hire a project team leader who can influence the project team members.
Answers
C.
Apply an agile approach to help improve team performance.
C.
Apply an agile approach to help improve team performance.
Answers
D.
Study and determine the appropriate leadership style suitable for the team.
D.
Study and determine the appropriate leadership style suitable for the team.
Answers
Suggested answer: D

A project manager has commissioned a design study from a consulting firm to investigate a number of alternatives. The project manager has a strict policy on the cost of the study and has established a number of cost triggers and trend analyses.

Which tool is the project manager using?

A.
Time and materials (T&M) contract
A.
Time and materials (T&M) contract
Answers
B.
S-curve analysis
B.
S-curve analysis
Answers
C.
Earned value (EV)
C.
Earned value (EV)
Answers
D.
Control chart
D.
Control chart
Answers
Suggested answer: A
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