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A project manager works for a large manufacturing company with diversified domains. The project team often participates in change requests. Recently, the change control board (CCB) deferred some requests and the project manager wants to communicate these requests to the stakeholders.

What document should the project manager use to communicate these requests?

A.

Risk log

A.

Risk log

Answers
B.

Backlog

B.

Backlog

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C.

Change log

C.

Change log

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D.

Issue log

D.

Issue log

Answers
Suggested answer: C

A project manager has been assigned as the servant leader for an ongoing project that historically has presented unexpected problems. The main stakeholder is hesitant to continue with the rest of the sprints even though there are no open issues or indications of risks at this stage.

What should the project manager do to address this problem?

A.

Create a new risk entry to identify the stakeholder as a detractor

A.

Create a new risk entry to identify the stakeholder as a detractor

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B.

Increase the management reserves to convert the known-unknowns

B.

Increase the management reserves to convert the known-unknowns

Answers
C.

Increase the contingency reserves to cover unknown-unknowns

C.

Increase the contingency reserves to cover unknown-unknowns

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D.

Implement short cycles for inspection and provide feedback

D.

Implement short cycles for inspection and provide feedback

Answers
Suggested answer: D

Hotspot Question

A retail company identifies that it is losing sales because customers are not promptly informed about promotions and sales points. The company needs to react quickly. A project charter is created along with requests to develop a mobile application for the customer. The marketing department has a long list of features to add to the application, but there are no specifications.

Considering the objective to deploy customer value, which project life cycle approach should be chosen?

A.

Agile

A.

Agile

Answers
Suggested answer: A

A project manager is working on the implementation of new phases in the production process of a regulated industry. Which two stakeholders can help the project manager determine and address compliance requirements? (Choose two.)

A.

Risk steering committee

A.

Risk steering committee

Answers
B.

Chief executive officer

B.

Chief executive officer

Answers
C.

Functional managers

C.

Functional managers

Answers
D.

Board of directors

D.

Board of directors

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E.

Advisory team panel

E.

Advisory team panel

Answers
Suggested answer: C, E

A project manager has noticed that the performance of a new team member has increased dramatically over the past few months. The project manager has been measuring this team member's performance through the cost performance index (CPI) and schedule performance index (SPI) of work packages. The project manager has also assigned new, unrelated work packages to this team member. The project manager wants to formally record the team member's success in the project documentation.

What should the project manager do?

A.

Send a communication to management recognizing the team member's contributions.

A.

Send a communication to management recognizing the team member's contributions.

Answers
B.

Hold a project team meeting about the team member's contribution and take minutes.

B.

Hold a project team meeting about the team member's contribution and take minutes.

Answers
C.

Record the team member's contribution in the responsibility assignment matrix (RAM).

C.

Record the team member's contribution in the responsibility assignment matrix (RAM).

Answers
D.

Attach a note to the project management plan about the team member.

D.

Attach a note to the project management plan about the team member.

Answers
Suggested answer: A

A key team member has recently gone through some personal issues that has affected their performance. The project manager noticed that the team member's emotional situation has affected the rest of the team's performance.

How should the project manager handle this situation?

A.

Help all team members learn to deal with their emotions by building a culture of empathy.

A.

Help all team members learn to deal with their emotions by building a culture of empathy.

Answers
B.

Separate the key team member and replace them while they emotionally recover.

B.

Separate the key team member and replace them while they emotionally recover.

Answers
C.

Meet with the team to discuss how to handle the performance problem.

C.

Meet with the team to discuss how to handle the performance problem.

Answers
D.

Ask the human resources (HR) department for their support providing emotional help.

D.

Ask the human resources (HR) department for their support providing emotional help.

Answers
Suggested answer: D

A developer who has almost completed a required product feature for a prototype leaves the company in the middle of an iteration. What should the project manager do?

A.

Go to management and ask to hire a new external developer.

A.

Go to management and ask to hire a new external developer.

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B.

Review the backlog to reschedule the deliverable for a later iteration.

B.

Review the backlog to reschedule the deliverable for a later iteration.

Answers
C.

Determine whether other cross-functional team members are able to take over the work.

C.

Determine whether other cross-functional team members are able to take over the work.

Answers
D.

Engage with stakeholders directly to review the iteration process.

D.

Engage with stakeholders directly to review the iteration process.

Answers
Suggested answer: C

An agile project has a documented list of requirements prioritized in high, medium, and low categories. The project team has expressed that it is difficult to know what to work on next as so many items are listed as high priority.

What should the project manager recommend?

A.

Ask the team to prioritize the high-priority items based on what they feel is a logical sequence to build.

A.

Ask the team to prioritize the high-priority items based on what they feel is a logical sequence to build.

Answers
B.

Ensure the product owner determines the priority based on a product roadmap, release plan, and iteration plan.

B.

Ensure the product owner determines the priority based on a product roadmap, release plan, and iteration plan.

Answers
C.

Ask the team to prioritize the high-priority items based on the release plan and what allows for testing most effectively.

C.

Ask the team to prioritize the high-priority items based on the release plan and what allows for testing most effectively.

Answers
D.

Discard the current categorization of requirements as "high, medium, and low" and prioritize numerically.

D.

Discard the current categorization of requirements as "high, medium, and low" and prioritize numerically.

Answers
Suggested answer: B

A self-organizing team was delivering as committed. The team accepted a development task with new technology and the iterations started to have reduced velocity.

What management decision is suited for this situation?

A.

Move team members who are not performing from the team.

A.

Move team members who are not performing from the team.

Answers
B.

Add new members to the team and increase the velocity.

B.

Add new members to the team and increase the velocity.

Answers
C.

Re-assign the project to a team that has worked with this technology.

C.

Re-assign the project to a team that has worked with this technology.

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D.

Provide opportunity for team members to learn and adjust to the technology.

D.

Provide opportunity for team members to learn and adjust to the technology.

Answers
Suggested answer: D

A project manager's transformation project has been delayed due to unexpected issues with the information technology (IT) systems. These issues are likely to impact the project budget, but the project manager is working hard to make ensure there is no impact on the project's schedule and scope.

Which two actions should the project manager take before proposing a budget rebaseline to upper management for approval? (Choose two.)

A.

Consider schedule compression techniques to shorten or accelerate the schedule duration without reducing the project scope.

A.

Consider schedule compression techniques to shorten or accelerate the schedule duration without reducing the project scope.

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B.

Consider using resource leveling to more accurately reflect the work commitments of the resources.

B.

Consider using resource leveling to more accurately reflect the work commitments of the resources.

Answers
C.

Apply data analysis techniques, variance analysis, and trend analysis.

C.

Apply data analysis techniques, variance analysis, and trend analysis.

Answers
D.

Analyze the budget based on the revised estimates and responses from similar situations in the past.

D.

Analyze the budget based on the revised estimates and responses from similar situations in the past.

Answers
E.

Raise a change request with high priority to be discussed in the upcoming governance meetings.

E.

Raise a change request with high priority to be discussed in the upcoming governance meetings.

Answers
Suggested answer: C, D
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