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A project manager is working in a company that has several global offices. During resource planning for a new project, the project manager realizes that the company requires projects to include team members from different continents.

What should the project manager do to ensure a successful project execution?

A.
Plan for a meeting with the project sponsor to discuss the possibility of utilizing only local colleagues.
A.
Plan for a meeting with the project sponsor to discuss the possibility of utilizing only local colleagues.
Answers
B.
Send emails with information about the project deliverables on the first day of the project.
B.
Send emails with information about the project deliverables on the first day of the project.
Answers
C.
Connect with every location and check their preferred methods of communication.
C.
Connect with every location and check their preferred methods of communication.
Answers
D.
Invite all resources to the project manager's location to form a cohesive team until all deliverables are completed.
D.
Invite all resources to the project manager's location to form a cohesive team until all deliverables are completed.
Answers
Suggested answer: D

A business stakeholder for a project is reluctant to accept an agile approach due to a previous bad experience, and is pushing for a predictive approach.

What strategy should the project manager use to persuade the stakeholder to use an agile approach?

A.
Agree on a predictive approach, but apply agile concepts under the project management umbrella.
A.
Agree on a predictive approach, but apply agile concepts under the project management umbrella.
Answers
B.
Ensure the stakeholder that an agile approach will deliver all of the expected results in a shorter period of time.
B.
Ensure the stakeholder that an agile approach will deliver all of the expected results in a shorter period of time.
Answers
C.
Document the request and escalate to upper management to consider a modification of the project charter.
C.
Document the request and escalate to upper management to consider a modification of the project charter.
Answers
D.
Propose a phased project approach with multiple small interactions and build trust with the stakeholder through frequent value delivery.
D.
Propose a phased project approach with multiple small interactions and build trust with the stakeholder through frequent value delivery.
Answers
Suggested answer: D

A project engineer in country A is complaining about the sample received from the supplier in country B because the sample is not the correct length. During a telephone conference, the supplier checked the drawings and insisted that the measurement was accurate.

What should the project manager do next?

A.
Hire a company in country B to perform a quality check before shipment
A.
Hire a company in country B to perform a quality check before shipment
Answers
B.
Evaluate the procurement contract to determine the agreed-upon specifications
B.
Evaluate the procurement contract to determine the agreed-upon specifications
Answers
C.
Escalate the issue to the purchasing department for review
C.
Escalate the issue to the purchasing department for review
Answers
D.
Add an additional task to cut the received part according to the specifications
D.
Add an additional task to cut the received part according to the specifications
Answers
Suggested answer: B

A project manager has team members around the world in many different time zones. Project work frequently stalls because people in one office need to wait until another office is awake to have questions answered.

What should the project manager have done to avoid this?

A.
Ensured that the project would be the highest priority for all team members
A.
Ensured that the project would be the highest priority for all team members
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B.
Planned and scheduled tasks and work packages to overcome geographical and time zone challenges
B.
Planned and scheduled tasks and work packages to overcome geographical and time zone challenges
Answers
C.
Learned more about how each team member prefers to communicate before assigning project work
C.
Learned more about how each team member prefers to communicate before assigning project work
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D.
Used communication tools, such as video conferencing, so different offices could communicate
D.
Used communication tools, such as video conferencing, so different offices could communicate
Answers
Suggested answer: B

The project manager is reviewing a project's progress and notices that one of the risks has become an issue.

What should the project manager do to address the situation?

A.
Initiate a change request to obtain additional funds from the management reserve
A.
Initiate a change request to obtain additional funds from the management reserve
Answers
B.
Meet with the project team and customer to brainstorm about potential solutions
B.
Meet with the project team and customer to brainstorm about potential solutions
Answers
C.
Schedule a high-priority meeting with the project stakeholders to discuss the issue
C.
Schedule a high-priority meeting with the project stakeholders to discuss the issue
Answers
D.
Collaborate with the relevant stakeholders on implementing the risk response plan
D.
Collaborate with the relevant stakeholders on implementing the risk response plan
Answers
Suggested answer: B

A project manager has begun a complex oil refinery project. Although the project is in the initiation phase, the sponsor keeps asking for concrete dates for the most important project milestones.

When will the project manager be able to provide the requested information?

A.
During the planning phase, when processes for scope definition and activity duration and sequencing will be performed
A.
During the planning phase, when processes for scope definition and activity duration and sequencing will be performed
Answers
B.
Close to the end of the project, as the forecasts will be more accurate and most risks will already be mitigated
B.
Close to the end of the project, as the forecasts will be more accurate and most risks will already be mitigated
Answers
C.
In the initiation process, as it happens concurrently with the project contract and project charter creation
C.
In the initiation process, as it happens concurrently with the project contract and project charter creation
Answers
D.
As soon as possible, as project delays can be significantly avoided when a schedule is developed early
D.
As soon as possible, as project delays can be significantly avoided when a schedule is developed early
Answers
Suggested answer: A

After conducting a performance assessment, the project manager identified that some gaps still exist.

What should the project manager ensure?

A.
Awards are given to all team members for playing a role in the project and undertaking the assessment.
A.
Awards are given to all team members for playing a role in the project and undertaking the assessment.
Answers
B.
Performance improvement programs are organized for all team members who were assessed.
B.
Performance improvement programs are organized for all team members who were assessed.
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C.
All team members rotate their job schedules immediately to make them versatile.
C.
All team members rotate their job schedules immediately to make them versatile.
Answers
D.
Assessment results are kept private and not shared among team members.
D.
Assessment results are kept private and not shared among team members.
Answers
Suggested answer: B

A project is in the execution phase. The client was actively involved in the early stages but has been less engaged lately. A number of changes to the requirements have recently been requested.

What should the project manager do next?

A.
Discuss the changes with the client and jointly make the decision on how to proceed.
A.
Discuss the changes with the client and jointly make the decision on how to proceed.
Answers
B.
Reject the changes and stay the original course as initially agreed with the client.
B.
Reject the changes and stay the original course as initially agreed with the client.
Answers
C.
Review the risk register to see if mitigations have already been outlined for this scenario.
C.
Review the risk register to see if mitigations have already been outlined for this scenario.
Answers
D.
Review the changes and make the decision based on the project team's recommendations.
D.
Review the changes and make the decision based on the project team's recommendations.
Answers
Suggested answer: A

A technician is scheduled to install internet service at the homes of three remote call center agents who have different working schedules. Their functional managers arranged time off to allow time for installation and testing. The carrier sends an email to the project manager stating that one appointment is delayed for 2 days.

What does the project manager need to do now?

A.
Inform the product owner
A.
Inform the product owner
Answers
B.
Inform the project sponsor
B.
Inform the project sponsor
Answers
C.
Inform the relevant stakeholders
C.
Inform the relevant stakeholders
Answers
D.
Inform the project team only
D.
Inform the project team only
Answers
Suggested answer: C

A team member in an agile project informs the project manager they might not be able to finish an assigned task on time, which could generate an obstacle for the rest of the team.

What should the project manager do?

A.
Ask the team member to bring up the concern in the next daily meeting
A.
Ask the team member to bring up the concern in the next daily meeting
Answers
B.
Send an email explaining the issue to all team members
B.
Send an email explaining the issue to all team members
Answers
C.
Reassign the task to another team member
C.
Reassign the task to another team member
Answers
D.
Move the task to the next sprint
D.
Move the task to the next sprint
Answers
Suggested answer: A
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