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You work for an organization that is headquartered in Washington DC You want to reliably send email announcements to all employees in the area and update membership automatically What should you do?

A.
Create a Dynamic Group by using the location condition to keep the distribution list automatically updated based on the employees work locations
A.
Create a Dynamic Group by using the location condition to keep the distribution list automatically updated based on the employees work locations
Answers
B.
Create a Security Group and apply the Location label to allow employees to join based on the specified location
B.
Create a Security Group and apply the Location label to allow employees to join based on the specified location
Answers
C.
Create a Google Group and add all employees in the Washington DC work location
C.
Create a Google Group and add all employees in the Washington DC work location
Answers
D.
Create a Google Group and set permissions to invite employees to join the group
D.
Create a Google Group and set permissions to invite employees to join the group
Answers
Suggested answer: A

Explanation:

Access Admin Console: Log in to the Google Admin console using your administrator account.

Navigate to Groups: Go to Directory > Groups.

Create Dynamic Group: Click on Create group and select Dynamic group.

Set Location Condition: Define the membership condition based on the work location attribute. Set the condition to include employees located in Washington DC.

Configure Group Settings: Set up the necessary group settings such as permissions and access controls.

Automatic Updates: The group membership will be automatically updated based on the employees' work locations, ensuring that the distribution list always reflects the current employee locations.

Google Workspace Admin Help: Create dynamic groups

Google Workspace Dynamic Groups Overview

You work for an international organization and your CEO frequently travels to other countries You need to enable email access and configure the account for multiple administrative assistants What should you do?

A.
Log into the Gmail account of the CEO Set up and share two separate email aliases
A.
Log into the Gmail account of the CEO Set up and share two separate email aliases
Answers
B.
Enable users to specify what sender information is included in delegated messages sent from their account.
B.
Enable users to specify what sender information is included in delegated messages sent from their account.
Answers
C.
Create a group of administrative assistants Enable delegated access to the mailbox of the CEO for that group
C.
Create a group of administrative assistants Enable delegated access to the mailbox of the CEO for that group
Answers
D.
Provide the executive administrative assistants with the account password of the CEO
D.
Provide the executive administrative assistants with the account password of the CEO
Answers
Suggested answer: C

Explanation:

Access Admin Console: Log in to the Google Admin console using your administrator account.

Create a Group: Go to Directory > Groups and create a new group for the administrative assistants.

Add Members: Add the administrative assistants to this group.

Enable Delegated Access: Go to Users > [CEO's account] > Account and click on Email delegation.

Delegate Mailbox Access: Enter the email address of the newly created group. This allows all members of the group to access the CEO's mailbox.

Save Changes: Confirm and save the changes. The administrative assistants will now have delegated access to the CEO's email account, allowing them to manage emails while the CEO is traveling.

Google Workspace Admin Help: Email delegation

Google Workspace Best Practices for Email Delegation

Your organization is working on a confidential project with details that cannot be shared through email with anyone outside your organization You want to add controls in Gmail that prevent any mention of the project from being sent by employees Only the CEO and the CFO can send information about the project over email and without a delay What should you do?

A.
Configure the Gmail Restrict delivery setting and add an allowlist with all domains that your employees are allowed to send emails to Include the CEO and CFO email addresses to the allowlist
A.
Configure the Gmail Restrict delivery setting and add an allowlist with all domains that your employees are allowed to send emails to Include the CEO and CFO email addresses to the allowlist
Answers
B.
Configure a Gmail Content compliance rule for outbound email that quarantines all email mentioning the project Bypass the rule by using the address list with the CEO and CFO email addresses.
B.
Configure a Gmail Content compliance rule for outbound email that quarantines all email mentioning the project Bypass the rule by using the address list with the CEO and CFO email addresses.
Answers
C.
Configure a Gmail Content compliance rule for outbound email that quarantines all email mentioning the project Manually review all quarantined emails and choose to deliver the ones sent by the CEO and CFO
C.
Configure a Gmail Content compliance rule for outbound email that quarantines all email mentioning the project Manually review all quarantined emails and choose to deliver the ones sent by the CEO and CFO
Answers
D.
Configure the Gmail Restrict delivery setting for all outgoing messages, except the internal emails Add the CEO and CFO email
D.
Configure the Gmail Restrict delivery setting for all outgoing messages, except the internal emails Add the CEO and CFO email
Answers
Suggested answer: B

Explanation:

Access Admin Console: Log in to the Google Admin console using your administrator account.

Navigate to Gmail Settings: Go to Apps > Google Workspace > Gmail > Compliance.

Create Content Compliance Rule: Click on Configure and select Add another rule under Content compliance.

Set Conditions: Define conditions to detect mentions of the confidential project in outbound emails.

Set Actions: Configure the rule to quarantine emails that match the conditions.

Bypass Rule for Specific Users: Use the address list feature to bypass the rule for the CEO and CFO email addresses.

Save and Implement: Save the rule and ensure it is activated. This will quarantine emails about the project, except those sent by the CEO and CFO.

Google Workspace Admin Help: Set up rules for content compliance

Google Workspace Email Compliance Best Practices

An employee at your organization is resigning They are in charge of organizing and maintaining recurring team events You want to preserve the existing meetings and transfer ownership to the resigning employee's manager What should you do?

A.
Assign an Archived User (AU) license for the resigning employee
A.
Assign an Archived User (AU) license for the resigning employee
Answers
B.
Delete the existing calendar events and instruct the manager to create new events as the owner
B.
Delete the existing calendar events and instruct the manager to create new events as the owner
Answers
C.
Instruct the resigning employee to share free busy details for their calendar with their manager
C.
Instruct the resigning employee to share free busy details for their calendar with their manager
Answers
D.
Transfer both the events and the resources owned by the resigning employee to their manager by using the Admin console
D.
Transfer both the events and the resources owned by the resigning employee to their manager by using the Admin console
Answers
Suggested answer: D

Explanation:

To transfer ownership of the existing meetings and resources from the resigning employee to their manager, follow these steps:

Sign in to the Google Admin console: Use an account with super administrator privileges.

Navigate to the Calendar settings:

Go to Apps > Google Workspace > Calendar > Manage resources.

Transfer calendar events:

Go to Tools > Data Transfer.

Select the user whose data you want to transfer (the resigning employee).

Choose 'Calendar' as the service to transfer.

Enter the email address of the manager who will receive the ownership.

Initiate the transfer.

Verify transfer completion:

Once the transfer is complete, check that the manager now owns the calendar events and resources.

Ensure that all recurring events and resources are correctly transferred.

Google Workspace Admin Help - Transfer Calendar events

Google Workspace Admin Help - Data Transfer Tool

Your organization has hired a recruiting firm that is responsible for reviewing resumes and job descriptions of prospective summer interns. Employees at your organization need to collaborate with the external firm on these documents. You must set permissions and ensure the recruiting firm employees can't remove the files. What should you do?

A.
Create a Google Group, add the HR team, and create a shared folder for content storage and editing
A.
Create a Google Group, add the HR team, and create a shared folder for content storage and editing
Answers
B.
Enable client-side encryption for the organizational unit (OU) for which the HR team are members
B.
Enable client-side encryption for the organizational unit (OU) for which the HR team are members
Answers
C.
Create a Shared Drive and grant Content Manager access to the HR team
C.
Create a Shared Drive and grant Content Manager access to the HR team
Answers
D.
Create a Shared Drive and grant Contributor access to the HR team
D.
Create a Shared Drive and grant Contributor access to the HR team
Answers
Suggested answer: D

Explanation:

To set permissions and ensure that the recruiting firm employees can't remove the files, follow these steps:

Sign in to the Google Admin console: Use an account with super administrator privileges.

Create a Shared Drive:

Go to Drive and Docs > Manage shared drives.

Click on 'Create a shared drive' and give it a name relevant to the recruiting project.

Add members and set permissions:

Click on the shared drive.

Add the HR team and the recruiting firm employees as members.

Grant 'Contributor' access to the HR team, which allows them to edit and collaborate on documents but not delete them.

Grant 'Viewer' or 'Commenter' access to the recruiting firm employees if they only need to review the documents without editing.

Google Workspace Admin Help - Shared Drives

Google Workspace Admin Help - Permissions for shared drives

Users at your organization are reporting issues with Google Voice including disconnected calls and overall connection issues. You want to identify whether these issues affect just your organization or whether it's a global Google issue What should you do?

A.
Use the Security Investigation Tool with Voice Log Events as the data source field In the search operator fields select Event is and Network Statistics (client) Analyze the packet loss
A.
Use the Security Investigation Tool with Voice Log Events as the data source field In the search operator fields select Event is and Network Statistics (client) Analyze the packet loss
Answers
B.
Verify if there is a service outage for Google Voice reported on the Google Workspace Status Dashboard
B.
Verify if there is a service outage for Google Voice reported on the Google Workspace Status Dashboard
Answers
C.
Use the Security investigation Tool with User Log Events as the data source field In the search operator fields select Event is and Call failed Analyze the packet loss
C.
Use the Security investigation Tool with User Log Events as the data source field In the search operator fields select Event is and Call failed Analyze the packet loss
Answers
D.
Verify if there is a service interruption for Google Voice reported on the Google Workspace Updates Blog website
D.
Verify if there is a service interruption for Google Voice reported on the Google Workspace Updates Blog website
Answers
Suggested answer: B

Explanation:

To identify whether the Google Voice issues are affecting just your organization or if it's a global issue, follow these steps:

Check the Google Workspace Status Dashboard:

Go to the Google Workspace Status Dashboard.

Look for any reported outages or issues specifically for Google Voice.

The status dashboard provides real-time information on service availability and any ongoing issues affecting Google Workspace services.

Google Workspace Status Dashboard

A user named Alice is leaving your organization You need to transfer all of Alice's data from her Drive to Bob's Drive in the most simple and efficient manner possible What should you do?

A.
Use the Google Admin console to move the files from Alice's Drive to Bob's Drive
A.
Use the Google Admin console to move the files from Alice's Drive to Bob's Drive
Answers
B.
Use the Google Takeout service to export Alice's data to a zip file and instruct Bob to import the zip file into his Drive
B.
Use the Google Takeout service to export Alice's data to a zip file and instruct Bob to import the zip file into his Drive
Answers
C.
Use the Google Drive API to programmatically transfer the files from Alice's Drive to Bob's Drive
C.
Use the Google Drive API to programmatically transfer the files from Alice's Drive to Bob's Drive
Answers
D.
Instruct Alice to download all of her files from her Drive and upload them to Bob's Drive
D.
Instruct Alice to download all of her files from her Drive and upload them to Bob's Drive
Answers
Suggested answer: A

Explanation:

To transfer all of Alice's data from her Drive to Bob's Drive in the most simple and efficient manner, follow these steps:

Sign in to the Google Admin console: Use an account with super administrator privileges.

Navigate to the Data Transfer tool:

Go to Apps > Google Workspace > Drive and Docs.

Click on 'Transfer ownership.'

Initiate the transfer:

Enter Alice's email address as the current owner.

Enter Bob's email address as the new owner.

Select the option to transfer all files and folders from Alice's Drive to Bob's Drive.

Click on 'Transfer files' to initiate the process.

Verify the transfer:

Once the transfer is complete, confirm that all files and folders are now owned by Bob and accessible in his Drive.

Google Workspace Admin Help - Transfer Drive files

You have enrolled a new Google Meet hardware device for an existing conference room in your building Your users report that the new hardware in the conference does not show the expected calendar events You need to investigate and fix the problem What should you do?

A.
Make sure that the conference room resource calendar has been created and that the Meet Hardware is associated with that resource
A.
Make sure that the conference room resource calendar has been created and that the Meet Hardware is associated with that resource
Answers
B.
Create a brand new resource calendar and associate the Meet Hardware with that new resource
B.
Create a brand new resource calendar and associate the Meet Hardware with that new resource
Answers
C.
Use the Meet Quality Tool in the control panel to search for the newly installed Meet Hardware
C.
Use the Meet Quality Tool in the control panel to search for the newly installed Meet Hardware
Answers
D.
Make sure the Access permissions for the resource calendar is set to 'See all event details
D.
Make sure the Access permissions for the resource calendar is set to 'See all event details
Answers
Suggested answer: A

Explanation:

To investigate and fix the issue where the new hardware does not show the expected calendar events, follow these steps:

Sign in to the Google Admin console: Use an account with super administrator privileges.

Verify the resource calendar:

Go to Apps > Google Workspace > Calendar > Resources.

Ensure that the conference room resource calendar has been created.

Associate the Meet hardware:

Go to Devices > Google Meet hardware.

Find the new hardware device and check its settings.

Ensure the device is associated with the correct conference room resource calendar.

Check calendar permissions:

Go to Calendar > Manage resources.

Ensure the calendar associated with the Meet hardware has the appropriate access permissions set to 'See all event details.'

Google Workspace Admin Help - Manage resources

Google Workspace Admin Help - Google Meet hardware

You work at a large global holding firm with multiple companies that are united under one Google Workspace deployment. You must ensure that employees can only access documents at the company in which they are employed What should you do?

A.
Create a User group for each company and change Google Drive sharing settings to block external sharing
A.
Create a User group for each company and change Google Drive sharing settings to block external sharing
Answers
B.
Create an organizational unit (OU) for each company and disable file sharing.
B.
Create an organizational unit (OU) for each company and disable file sharing.
Answers
C.
Set up data loss prevention (DLP) rules to prevent specific documents from being shared
C.
Set up data loss prevention (DLP) rules to prevent specific documents from being shared
Answers
D.
Set up Google Drive trust rules to prevent access to documents from individual companies
D.
Set up Google Drive trust rules to prevent access to documents from individual companies
Answers
Suggested answer: D

Explanation:

Access Admin Console: Log in to the Google Admin console using your administrator account.

Navigate to Drive and Docs: Go to Apps > Google Workspace > Drive and Docs.

Set Up Drive Trust Rules: Select Sharing settings > Sharing options.

Configure Trust Rules: Set up trust rules to define which organizational units (OUs) or groups can share documents with each other. Ensure that each company's OU has rules that restrict access to documents only within that company.

Apply and Save Changes: Implement these settings and save. This ensures that employees can only access documents within their respective companies.

Google Workspace Admin Help: Drive trust rules

Google Workspace Drive Sharing Settings

An employee at your organization is experiencing video call issues in Google Meet and they were unable to resolve the issues by themselves You need to troubleshoot the issue What should you do first?

A.
View the Meet quality report of the employee
A.
View the Meet quality report of the employee
Answers
B.
Ask your network administrator to add the dedicated Meet IP address range for your users
B.
Ask your network administrator to add the dedicated Meet IP address range for your users
Answers
C.
Restart the device of the employee
C.
Restart the device of the employee
Answers
D.
Check the Meet settings of the employee
D.
Check the Meet settings of the employee
Answers
Suggested answer: A

Explanation:

Access Admin Console: Log in to the Google Admin console using your administrator account.

Navigate to Meet Quality Tool: Go to Apps > Google Workspace > Google Meet > Meet quality tool.

Search for the Employee: Use the search function to locate the employee's recent meeting reports.

Analyze the Report: Review the quality report, which includes metrics such as network connectivity, audio and video quality, and any issues encountered during the call.

Identify and Troubleshoot Issues: Based on the report findings, identify the specific issues affecting the video calls and take appropriate actions to resolve them, such as checking network connections or adjusting Meet settings.

Google Workspace Admin Help: Meet quality tool

Google Meet Quality Troubleshooting

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