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Which of the following would likely be the least effective way to enhance the agility of your future product development?

(choose the least effective approach)

A.
Consider whether there is a significantly large enough market for your product.
A.
Consider whether there is a significantly large enough market for your product.
Answers
B.
Form a holistic view of how the customer sees your product.
B.
Form a holistic view of how the customer sees your product.
Answers
C.
Clearly understand the producer, buyer/consumer relationship.
C.
Clearly understand the producer, buyer/consumer relationship.
Answers
D.
Lean on your organizational efficiency and existing architecture to build your product aligned to the current organization.
D.
Lean on your organizational efficiency and existing architecture to build your product aligned to the current organization.
Answers
Suggested answer: D

Explanation:

: As a Product Owner, you need to embrace agility and empiricism in your product development. This means that you should be able to inspect and adapt your product based on feedback from the market, customers, users, and stakeholders. You should also be able to experiment and learn from your failures and successes. To do this, you need to have a flexible and adaptable product architecture that can support frequent changes and new features. You also need to collaborate with your Scrum Team and other teams in the organization to deliver value incrementally and iteratively. Therefore, leaning on your organizational efficiency and existing architecture to build your product aligned to the current organization is the least effective way to enhance your agility. This approach can limit your innovation, creativity, and responsiveness to the changing needs and expectations of your customers and users. It can also create silos, dependencies, and conflicts within and across teams, and reduce the quality and value of your product.

Professional Scrum Product Owner II Certification

Evolving the Agile Organization

Managing Products with Agility

What is typical work for a Product Owner in a Sprint?

(choose the best two answers)

A.
Collaborate with stakeholders, user communities and other Product Owners.
A.
Collaborate with stakeholders, user communities and other Product Owners.
Answers
B.
Work with the Developers on Product Backlog refinement.
B.
Work with the Developers on Product Backlog refinement.
Answers
C.
Attend every Daily Scrum to answer functional questions about the Sprint Backlog.
C.
Attend every Daily Scrum to answer functional questions about the Sprint Backlog.
Answers
D.
Create financial reporting upon the spent hours reported by the Developers.
D.
Create financial reporting upon the spent hours reported by the Developers.
Answers
E.
Update the work plan for the Developers on a daily basis.
E.
Update the work plan for the Developers on a daily basis.
Answers
Suggested answer: A, B

Explanation:

As a Product Owner, you are accountable for maximizing the value of the product and the work of the Scrum Team. To do this, you need to collaborate with various stakeholders, user communities and other Product Owners to understand their needs, expectations and feedback, and to align them with the product vision and strategy. You also need to work with the Developers on Product Backlog refinement, which is an ongoing activity to add detail, estimates and order to Product Backlog items. This helps the Developers to understand what is valuable and feasible to deliver in the upcoming Sprints, and to plan and execute their work accordingly. These are typical and essential work for a Product Owner in a Sprint.

The other options are not typical or effective work for a Product Owner in a Sprint. Attending every Daily Scrum is not necessary, as the Daily Scrum is an event for the Developers to inspect their progress and plan their next steps. The Product Owner can attend the Daily Scrum if invited by the Developers, but should not interfere or answer questions that are not related to the Sprint Goal or the Product Backlog. Creating financial reporting upon the spent hours reported by the Developers is not a valuable activity, as it does not reflect the outcome or the value delivered by the product. It also goes against the Scrum values of trust and respect, as it implies that the Developers are not self-managing or committed to their work. Updating the work plan for the Developers on a daily basis is also not a good practice, as it undermines the autonomy and creativity of the Developers, and reduces their ability to inspect and adapt their work based on the empirical evidence. The Product Owner should not tell the Developers how to do their work, but rather focus on what is the most valuable outcome for the product.

Professional Scrum Product Owner II Certification

Understanding and Applying the Scrum Framework

Managing Products with Agility

What might indicate to a Product Owner that they need to work more with the Scrum Team?

(choose the best answer)

A.
People frequently leave the Scrum Team.
A.
People frequently leave the Scrum Team.
Answers
B.
They are not working full time with the Scrum Team.
B.
They are not working full time with the Scrum Team.
Answers
C.
The acceptance criteria for the Product Backlog items do not appear to be complete.
C.
The acceptance criteria for the Product Backlog items do not appear to be complete.
Answers
D.
The Increment presented at the Sprint Review does not reflect their expectations.
D.
The Increment presented at the Sprint Review does not reflect their expectations.
Answers
Suggested answer: D

Explanation:

Option D is the best answer because it indicates that the Product Owner and the Scrum Team are not aligned on the vision, goals, and value of the product.The Product Owner is responsible for maximizing the value of the product and the work of the Scrum Team1.To do so, the Product Owner needs to work closely with the Scrum Team, communicate the product vision, provide clear and valuable Product Backlog items, collaborate on the Sprint Goal, and inspect and adapt the product based on feedback23. If the Increment presented at the Sprint Review does not reflect the Product Owner's expectations, it means that there is a gap between what the Product Owner wants and what the Scrum Team delivers. This gap can lead to waste, rework, dissatisfaction, and missed opportunities.The Product Owner should work more with the Scrum Team to ensure that they have a shared understanding of the product and its value proposition, and that they deliver Increments that meet the Definition of Done and the acceptance criteria45.

Option A is not the best answer because it does not necessarily imply that the Product Owner needs to work more with the Scrum Team. People may leave the Scrum Team for various reasons, such as personal, professional, or organizational factors.While the Product Owner should care about the well-being and motivation of the Scrum Team members, and try to foster a positive and collaborative environment, the Product Owner is not accountable for the people management or the team composition1. The Scrum Master is more likely to address the issues that cause people to leave the Scrum Team, such as impediments, conflicts, or dysfunctions.

Option B is not the best answer because it does not necessarily imply that the Product Owner needs to work more with the Scrum Team.The Product Owner is expected to spend enough time with the Scrum Team to provide them with the necessary guidance and feedback2.However, the Product Owner also has other responsibilities, such as engaging with stakeholders, customers, and users, managing the Product Backlog, validating the product value, and aligning the product strategy with the business goals12. The Product Owner does not need to work full time with the Scrum Team, as long as they are available and accessible when needed, and they empower the Scrum Team to make decisions and self-organize .

Option C is not the best answer because it does not necessarily imply that the Product Owner needs to work more with the Scrum Team. The acceptance criteria for the Product Backlog items are the conditions that must be met for the items to be considered done and valuable.The Product Owner is accountable for defining and communicating the acceptance criteria to the Scrum Team1. However, the Product Owner can also collaborate with the Scrum Team and the stakeholders to refine and clarify the acceptance criteria, and to ensure that they are aligned with the Definition of Done and the Sprint Goal . The acceptance criteria for the Product Backlog items may not appear to be complete at the beginning of the Sprint, but they can be refined and updated throughout the Sprint, as long as they do not change the scope or the value of the items. The Product Owner should work with the Scrum Team to ensure that the acceptance criteria are clear, testable, and valuable, but they do not need to work more with the Scrum Team just because the acceptance criteria are not complete at a certain point in time.

1:Product Owner Accountabilities

2:Product Backlog Management

3:Product Value

4:Product Vision

5:Sprint Review

:Scrum Master Accountabilities

:Stakeholders & Customers

:Business Strategy

:Definition of Done

:Product Backlog Refinement

:Sprint Planning

:Sprint Backlog

Which of the following statements about the Product Backlog are true?

(choose the best two answers)

A.
The Product Backlog is ordered by the Product Owner.
A.
The Product Backlog is ordered by the Product Owner.
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B.
The Product Backlog should be visible to the Scrum Team and stakeholders.
B.
The Product Backlog should be visible to the Scrum Team and stakeholders.
Answers
C.
All Product Backlog items must be expressed as user stories.
C.
All Product Backlog items must be expressed as user stories.
Answers
D.
All Product Backlog items must be identified before the first Sprint begins.
D.
All Product Backlog items must be identified before the first Sprint begins.
Answers
E.
Only the Product Owner can place items on the Product Backlog.
E.
Only the Product Owner can place items on the Product Backlog.
Answers
F.
The Product Backlog represents the input of all stakeholders and eliminates any need for the Developers to speak to stakeholders.
F.
The Product Backlog represents the input of all stakeholders and eliminates any need for the Developers to speak to stakeholders.
Answers
Suggested answer: A, B

Explanation:

The Product Backlog is an ordered list of what is needed to improve the product, and it is the single source of work undertaken by the Scrum Team. The Product Owner is responsible for ordering the Product Backlog items by value, risk, priority, and dependencies. The Product Backlog should be transparent and accessible to the Scrum Team and the stakeholders, so that everyone can understand the scope and progress of the product development. Therefore, options A and B are true statements about the Product Backlog.

Option C is not true because the Product Backlog items can be expressed in various formats, such as user stories, use cases, scenarios, or any other way that clearly conveys the intent and value of the item. User stories are a common and useful technique, but not a mandatory one.

Option D is not true because the Product Backlog is not a fixed and complete specification of the product, but rather an emergent and dynamic artifact that evolves over time. The Product Backlog items are refined and clarified by the Product Owner and the Developers throughout the product development process, and new items can be added or removed as needed. The Product Backlog does not need to be fully defined before the first Sprint begins, but only enough to support the first Sprint Planning.

Option E is not true because the Product Owner is not the only source of ideas and requirements for the product. The Product Owner collaborates with the Developers and the stakeholders to discover, validate, and prioritize the Product Backlog items. The Product Owner may delegate the authority to add items to the Product Backlog to others, but remains accountable for the ordering and the value of the Product Backlog.

Option F is not true because the Product Backlog does not replace the communication and collaboration between the Developers and the stakeholders. The Product Backlog represents the input of all stakeholders, but it is not a substitute for direct feedback and interaction. The Developers need to engage with the stakeholders to understand their needs, expectations, and feedback, and to deliver a valuable product increment that meets the Sprint Goal and the Definition of Done.Reference:

Professional Scrum Product Owner II Assessment

Understanding and Applying the Scrum Framework

Managing Products with Agility

[What is a Product Backlog?]

[Product Backlog Explained]

An effective Product Owner must:

(choose the best answer)

A.
Ensure that every stakeholder need is met.
A.
Ensure that every stakeholder need is met.
Answers
B.
Be the 'expert' opinion for all Product Backlog items.
B.
Be the 'expert' opinion for all Product Backlog items.
Answers
C.
Ensure that the team is as productive as possible.
C.
Ensure that the team is as productive as possible.
Answers
D.
Be the single point of contact for all stakeholders.
D.
Be the single point of contact for all stakeholders.
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E.
All of the above.
E.
All of the above.
Answers
F.
None of the above.
F.
None of the above.
Answers
Suggested answer: F

Explanation:

None of the options given are accurate descriptions of what an effective Product Owner must do.According to the PSPO II resources, an effective Product Owner must12345:

Develop and communicate a clear and compelling Product Goal that aligns with the organization's vision and strategy.

Manage the Product Backlog by refining, ordering, and prioritizing items that deliver value to customers and users.

Collaborate with stakeholders and the Scrum Team to understand their needs, expectations, and feedback.

Empower the Scrum Team to make decisions and self-organize around the Sprint Goal and the Product Backlog items.

Experiment and validate assumptions using empirical evidence and data.

Optimize the value of the product and the work of the Scrum Team.

Continuously inspect and adapt the product and the process based on the outcomes and feedback.Reference:

1:The Scrum Guide

2:Product Owner Learning Path

3:Product Owner Competencies

4:Evidence-Based Management

5:Product Strategy

Sharing people with unique skills across multiple teams will likely result in which of the following conditions?

(choose the best answer)

A.
Teams may wait more often, impeding the delivery of value.
A.
Teams may wait more often, impeding the delivery of value.
Answers
B.
Teams do not have to develop deep technical skills.
B.
Teams do not have to develop deep technical skills.
Answers
C.
Costs are lower since expensive resources are shared.
C.
Costs are lower since expensive resources are shared.
Answers
D.
More work gets done since people are better utilized.
D.
More work gets done since people are better utilized.
Answers
Suggested answer: A

Explanation:

: Sharing people with unique skills across multiple teams will likely result in teams having to wait more often for those people to be available, impeding the delivery of value.This is because those people will have to context-switch between different teams, products, and domains, reducing their focus and efficiency1.Moreover, sharing people with unique skills will create bottlenecks and dependencies in the delivery process, increasing the risk of delays and quality issues2.Furthermore, sharing people with unique skills will discourage teams from developing deep technical skills themselves, making them less cross-functional and self-organizing3. Therefore, the best answer is A.

The other options are not correct because:

B) Teams do not have to develop deep technical skills. This is not a desirable condition, as it contradicts the Scrum value of commitment and the principle of continuous improvement.Teams should strive to develop deep technical skills to deliver high-quality products and to respond to changing requirements and technologies4.

C) Costs are lower since expensive resources are shared. This is not necessarily true, as the costs of context-switching, waiting, and quality issues may outweigh the benefits of sharing resources.Moreover, this option implies a resource-oriented mindset, rather than a value-oriented mindset, which is not aligned with the Scrum framework and the Product Owner role5.

D) More work gets done since people are better utilized. This is not a valid measure of success, as the amount of work done does not reflect the value delivered.Moreover, this option implies a utilization-oriented mindset, rather than an outcome-oriented mindset, which is not aligned with the Scrum framework and the Product Owner role.Reference:1: Context Switching,2: Bottlenecks and Dependencies,3: Cross-Functional Teams,4: Technical Excellence,5: Resource vs. Value Orientation, : Utilization vs. Outcome Orientation

What is a benefit of frequent product releases?

(choose the best answer)

A.
They enable teams to inspect and adapt more frequently.
A.
They enable teams to inspect and adapt more frequently.
Answers
B.
They help teams better understand and meet customer needs.
B.
They help teams better understand and meet customer needs.
Answers
C.
They help teams to learn how to correct and eliminate errors.
C.
They help teams to learn how to correct and eliminate errors.
Answers
D.
Smaller, more frequent releases are less risky.
D.
Smaller, more frequent releases are less risky.
Answers
E.
All of the above.
E.
All of the above.
Answers
F.
None of the above.
F.
None of the above.
Answers
Suggested answer: E

Explanation:

Frequent product releases are beneficial for several reasons. They enable teams to inspect and adapt more frequently, which means they can get faster feedback, validate their assumptions, and improve their product incrementally. They help teams better understand and meet customer needs, which means they can deliver more value, increase customer satisfaction, and build trust and loyalty. They help teams to learn how to correct and eliminate errors, which means they can reduce waste, improve quality, and prevent technical debt.Smaller, more frequent releases are less risky, which means they can reduce uncertainty, avoid big-bang failures, and enable faster recovery123.Reference:1:Managing Products with Agility2:Understanding and Applying the Scrum Framework3:Evolving the Agile Organization

You are the Product Owner at a small company with a single product. You have authority over pricing, promotion, and how much is invested in new features or capabilities. Your product has:

. High Current Value - as indicated by high customer satisfaction.

. High Unrealized Value - as indicated by low market share.

Using those two data points, what is the first action you should take to increase the business performance of the product?

(choose the best answer)

A.
Increase the number of product features to attract a greater number of customers.
A.
Increase the number of product features to attract a greater number of customers.
Answers
B.
Release an identical product to market, but give it a new product name.
B.
Release an identical product to market, but give it a new product name.
Answers
C.
Drop the price for the product to attract a greater number of customers.
C.
Drop the price for the product to attract a greater number of customers.
Answers
D.
Improve the marketing of the product to attract a greater number of customers.
D.
Improve the marketing of the product to attract a greater number of customers.
Answers
Suggested answer: D

Explanation:

= Based on the Evidence-Based Management (EBM) framework, your product has a high Current Value (CV), which means that it delivers value to the existing customers and meets their needs and expectations. However, it also has a high Unrealized Value (UV), which means that there is a large gap between the potential and actual use of the product in the market. This indicates that your product has a low awareness, reach, or appeal among the potential customers who could benefit from it.

To increase the business performance of the product, you need to reduce the UV and increase the Ability to Innovate (A2I), which is the ability to deliver future value. One way to do this is to improve the marketing of the product, which can help you to communicate the value proposition, differentiate the product from the competitors, and attract a greater number of customers. This can also provide you with more feedback and data to inform your product strategy and backlog prioritization.

The other options are not the best actions to take, because they either do not address the root cause of the high UV, or they may compromise the CV or A2I of the product. Increasing the number of product features may not necessarily increase the value or the demand for the product, and it may also increase the complexity and the cost of development. Releasing an identical product with a new name may confuse the customers and dilute the brand identity, and it may also create legal or ethical issues. Dropping the price for the product may not be a sustainable or profitable strategy, and it may also affect the perceived quality or value of the product.Reference:=Professional Scrum Product Owner II Certification,Managing Products with Agility,Evidence-Based Management

The Developers inform the Product Owner during the Sprint that they are not likely to complete everything they forecasted. What would you expect a Product Owner to do?

(choose the best answer)

A.
Reduce the scope of the Sprint, if possible, to still meet the Sprint Goal.
A.
Reduce the scope of the Sprint, if possible, to still meet the Sprint Goal.
Answers
B.
Skip Product Backlog refinement activities.
B.
Skip Product Backlog refinement activities.
Answers
C.
End the Sprint, since the goal cannot be achieved.
C.
End the Sprint, since the goal cannot be achieved.
Answers
D.
Change the Sprint Goal to match what the Developers can deliver.
D.
Change the Sprint Goal to match what the Developers can deliver.
Answers
E.
Inform management that more resources are needed.
E.
Inform management that more resources are needed.
Answers
Suggested answer: A

Explanation:

According to the Professional Scrum Product Owner II certification guide1, the Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team. This means that the Product Owner should collaborate with the Developers and the Scrum Master to find the best way to deliver value in the current Sprint, even if the initial forecast is not met. The Product Owner should not change or abandon the Sprint Goal, as it is a commitment made by the Scrum Team during Sprint Planning. The Product Owner should also not skip Product Backlog refinement activities, as they are essential for preparing the Product Backlog for future Sprints. The Product Owner should not end the Sprint prematurely, as it may cause more disruption and waste than delivering a potentially releasable Increment. The Product Owner should not inform management that more resources are needed, as it may imply that the Scrum Team is not self-organizing and cross-functional. The Product Owner should respect the Developers' autonomy and professionalism and support them in finding the best solution to the problem. Therefore, the best answer is to reduce the scope of the Sprint, if possible, to still meet the Sprint Goal.This means that the Product Owner and the Developers should negotiate the scope of the Sprint Backlog within the Sprint, removing or adding Product Backlog items that are aligned with the Sprint Goal and the value delivery.Reference:1: Professional Scrum Product Owner II Certification | Scrum.org

Which of the following is true about Scrum?

(choose all that apply)

A.
Each component of Scrum serves a specific purpose and is essential to the successful usage of Scrum for building complex products.
A.
Each component of Scrum serves a specific purpose and is essential to the successful usage of Scrum for building complex products.
Answers
B.
Scrum is a framework for generating value through adaptive solutions for complex problems.
B.
Scrum is a framework for generating value through adaptive solutions for complex problems.
Answers
C.
Scrum is a methodology, where you can 'pick and choose' which parts of Scrum you think will work for your environment.
C.
Scrum is a methodology, where you can 'pick and choose' which parts of Scrum you think will work for your environment.
Answers
D.
Scrum is based on empiricism.
D.
Scrum is based on empiricism.
Answers
E.
Scrum is like traditional processes but with self-management to replace Project Managers.
E.
Scrum is like traditional processes but with self-management to replace Project Managers.
Answers
Suggested answer: A, B, D

Explanation:

Scrum is a lightweight framework that helps people, teams and organizations generate value through adaptive solutions for complex problems. Scrum consists of three roles (Scrum Master, Product Owner and Developers), five events (Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective), and three artifacts (Product Backlog, Sprint Backlog and Increment). Each component of Scrum serves a specific purpose and is essential to the successful usage of Scrum. Scrum is not a methodology, where you can ''pick and choose'' which parts of Scrum you think will work for your environment. Scrum is a whole, and each part of Scrum complements the others. Scrum is based on empiricism, which means that knowledge comes from experience and making decisions based on what is observed. Scrum employs an iterative, incremental approach to optimize predictability and control risk. Scrum is not like traditional processes but with self-management to replace Project Managers. Scrum is a different way of working that requires a shift in mindset and culture. Scrum promotes self-organization, collaboration, transparency, inspection and adaptation.

Professional Scrum Product Owner II Certification

Understanding and Applying the Scrum Framework

[The Scrum Guide]

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