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Question 90 - MB-230 discussion

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A P-L-U-S company uses Dynamics 365 Customer Service.

The schedule shows working intervals of 45 minutes. The intervals cause customer service representatives to have too much free time during working hours. The company wants to change the intervals to every 30 minutes.

You need to configure the intervals.

What should you configure?

A.

Schedule with travel time and distance

Answers
A.

Schedule with travel time and distance

B.

Fulfillment preferences

Answers
B.

Fulfillment preferences

C.

Resource crew scheduling

Answers
C.

Resource crew scheduling

D.

Requirement groups

Answers
D.

Requirement groups

E.

Schedule within time constraints

Answers
E.

Schedule within time constraints

Suggested answer: B

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/field-service/set-up-time-groups

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asked 05/10/2024
Joost Huggers
34 questions
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