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Question 79 - MB-240 discussion
You implemented Microsoft Dynamics 365 Field Service for an electronics company.
The technician reports that they are unable to view the customer asset hierarchy and the functional location at the customer s location.
* While setting up the Dynamics 365 Field Service mobile app, you assigned the Field Service Resource security role to a technician.
* While working at the customer site, there were some internet connectivity issues and so the technician had to work offline.
Why was the technician unable to view customer asset hierarchy and functional location?
The security role assigned needs to be Field Service Admin
Internet connectivity is required.
The functional location still needs to be assigned to the work order.
The offline profile still needs to be published.
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