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Question 117 - MB-240 discussion
Your customer recently implemented Return Merchandise Authorization (RMA).
Your customer wants to streamline the return process. When items are returned to the warehouse, the returned item should be scanned with a mobile device when it is received. This is the only function to be performed by the RMA Receipts user.
What is your recommendation for the most efficient solution?
Suggest a Warehouse Management System (WMS) for this customer.
Enable RMA Receipts on the Dynamics 365 Field Service mobile app.
Build a Power App to streamline the RMA Receipt process to run either on a phone or on a device such as a tablet.
Use the web client on a device similar to Windows Surface or Apple MacBook, and attach a scanner using a USB cable.
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