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Question 149 - MB-240 discussion
You are configuring settings related lo booking status.
You have the following booking status;
1. Arrived On Site associated with the Field Service status In Progress
2. Repair associated with the Field Service status In Progress
3. Completed, associated with the Field Service status Completed
You need to anticipate what will happen when a technician updates their booking status on their Field Service mobile app
Which two scenarios will happen by default? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point
By default a timestamp is created only when a booking status change results in a Field Service status change.
A timestamp is created for Arrived On Site It is then overwritten by a new time stamp when the booking status is updated to Repair &s the associated status is still in progress. This is followed by a new timestamp when the booking status is updated to Completed A timestamp is created when the booking status is updated to Arrived On Site.
No timestamp is created for Repair as the associated status is still in progress This is followed by a new timestamp when the booking status is updated to Completed
By default a timestamp is created with every booking status change.
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