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Question 167 - MB-240 discussion
During User Acceptance Testing, mobile technicians receive the message 'Contact your administrator for access to your organization's mobile apps,' when logging into the Field Service mobile app.
You need to determine which areas to update within the mobile project, so that technicians can see the appropriate information.
What is a possible way to troubleshoot the issue?
Update the mobile offline profile to include the correct Field Service security roles.
Ensure you have the correct security role (Field Service - Resource), and that the security role is assigned to the Field Service mobile app.
Unpublish the offline profile, update the security roles, save, and republish the offline profile.
Ensure you have the correct security role (Field Service - Offline Resource), and that the security role is assigned to the Field Service mobile app.
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