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A number of enrolled devices have not checked in with VMware Workspace ONE UEM for several days. When the administrator attempted to push a profile to the devices the devices did not check in to receive the profile. Which component should be focused on when troubleshooting this device connectivity issue to VMware Workspace ONE UEM?
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Which VMware Workspace ONE UEM console configuration page would be
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Question 17 - 5V0-62.22 discussion

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An organization wants to use the VMware Tunnel edge service of VMware Workspace ONE UAG (Unified Access Gateway) to allow an application on managed Android, iOS. and Windows devices to access server resources on their internal network.

An organization administrator deployed UAG and configured the VMware Tunnel edge service, but in the UEM console, 'Test Connection' with VMware Tunnel fails What is the most likely cause of this issue'?

A.
The Device Traffic Rules are configured incorrectly in the Unified Access Gateway system
Answers
A.
The Device Traffic Rules are configured incorrectly in the Unified Access Gateway system
B.
The Device Traffic Rules are incorrect in UEM.
Answers
B.
The Device Traffic Rules are incorrect in UEM.
C.
The Unified Access Gateway is unable to communicate with UEM.
Answers
C.
The Unified Access Gateway is unable to communicate with UEM.
D.
The VPN payload in a device profile is configured incorrectly in UEM.
Answers
D.
The VPN payload in a device profile is configured incorrectly in UEM.
Suggested answer: D

Explanation:

The most likely cause of this issue is that the VPN payload in a device profile is configured incorrectly in UEM. The VPN payload defines how devices connect to the VMware Tunnel edge service and access internal resources. If the VPN payload is incorrect, the devices will not be able to establish a VPN connection with the VMware Tunnel edge service and ''Test Connection'' with VMware Tunnel will fail. The organization should review and correct the VPN payload settings in UEM. The other options are not likely causes of this issue because:

The Device Traffic Rules are configured in UEM, not in Unified Access Gateway. They define which applications or domains are allowed or blocked by the VMware Tunnel edge service.

If the Device Traffic Rules are incorrect in UEM, they would affect all devices that connect to the VMware Tunnel edge service, not just ''Test Connection'' with VMware Tunnel.

If the Unified Access Gateway is unable to communicate with UEM, it would affect all edge services that require UEM integration, such as Content Gateway and Horizon, not just VMware Tunnel.

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asked 16/09/2024
Pablo Galilea
26 questions
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