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Question 43 - 5V0-62.22 discussion

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A few devices have stopped updating their last seen time within the console After testing with a device, the administrator notices the Intelligent Hub states AWCM is connected. The administrator decides to review the connection flow to determine the cause of the failure?

Which connection flow should be examined to gain this insight?

A.
Device Services connection to DB
Answers
A.
Device Services connection to DB
B.
Device connection to Device Services
Answers
B.
Device connection to Device Services
C.
Device Connection to Console Server
Answers
C.
Device Connection to Console Server
D.
AWCM connection to Device Services
Answers
D.
AWCM connection to Device Services
Suggested answer: B

Explanation:

The connection flow that should be examined to gain this insight is device connection to Device Services. Device Services is a component of Workspace ONE UEM that handles device enrollment, management, and communication. Device Services also hosts the AWCM service, which is responsible for delivering push notifications to devices. If devices have stopped updating their last seen time within the console, it could indicate that there is a problem with device connection to Device Services. The administrator should check and resolve any issues with device connection to Device Services.

asked 16/09/2024
Jeonghoon Park
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