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Question 50 - 5V0-62.22 discussion

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After deploying an iOS profile, there are several devices that are not showing successful installation. Upon reviewing the troubleshooting logs, the administrator notices that the device has responded with NotNow.

Which action should the administrator take to resolve this status?

A.
Check the AWCM server logs to ensure that the device is connected to Cloud Messaging.
Answers
A.
Check the AWCM server logs to ensure that the device is connected to Cloud Messaging.
B.
Send several push notifications to the device in order to allow processing of profiles
Answers
B.
Send several push notifications to the device in order to allow processing of profiles
C.
Contact the user, and ensure the iOS device is unlocked and powered on.
Answers
C.
Contact the user, and ensure the iOS device is unlocked and powered on.
D.
Re-push the profile to the device since the hang up is on the Workspace ONE UEM side
Answers
D.
Re-push the profile to the device since the hang up is on the Workspace ONE UEM side
Suggested answer: C

Explanation:

The action that the administrator should take to resolve this status is to contact the user and ensure the iOS device is unlocked and powered on.The NotNow status means that the device has received the profile but has not installed it yet2. This could be because the device is locked, powered off, or has a pending user action. The administrator should ask the user to unlock the device, power it on, and accept any prompts or notifications related to the profile installation.

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asked 16/09/2024
Michel van Klaveren
38 questions
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