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A number of enrolled devices have not checked in with VMware Workspace ONE UEM for several days. When the administrator attempted to push a profile to the devices the devices did not check in to receive the profile. Which component should be focused on when troubleshooting this device connectivity issue to VMware Workspace ONE UEM?
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Question 52 - 5V0-62.22 discussion

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Refer to the exhibit.

A VMware Workspace ONE administrator made changes to the Secure Email Gateway in the VMware Workspace ONE UEM console When validating the new settings, the test connection fails

Which statement describes the root cause of this issue?

A.
The outbound proxy host, port, username, and password values are missing.
Answers
A.
The outbound proxy host, port, username, and password values are missing.
B.
The protocol https: // is missing in the Secure Email Gateway hostname value
Answers
B.
The protocol https: // is missing in the Secure Email Gateway hostname value
C.
The Secure Email Gateway configuration does not have a valid SSL certificate.
Answers
C.
The Secure Email Gateway configuration does not have a valid SSL certificate.
D.
The protocol https: // is missing in the API server URL value.
Answers
D.
The protocol https: // is missing in the API server URL value.
Suggested answer: B

Explanation:

The statement that describes the root cause of this issue is that the protocol https:// is missing in the Secure Email Gateway hostname value. The Secure Email Gateway hostname value is the URL that Workspace ONE UEM uses to connect to the Secure Email Gateway edge service on UAG and perform email management tasks, such as quarantine, wipe, or block. The protocol https:// is required to indicate that the connection is secure and encrypted. If the protocol https:// is missing, Workspace ONE UEM will not be able to connect to the Secure Email Gateway edge service, and the test connection will fail. The administrator should add the protocol https:// to the Secure Email Gateway hostname value.

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asked 16/09/2024
Miles Greenyer
38 questions
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