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Question 45 - 700-695 discussion

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How should an S1 TAC case be opened?

A.

call Webex TAC

Answers
A.

call Webex TAC

B.

open an online case and assign an SI severity

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B.

open an online case and assign an SI severity

C.

call Cisco TAC

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C.

call Cisco TAC

D.

open an online case within the S1 portal

Answers
D.

open an online case within the S1 portal

Suggested answer: C

Explanation:

To open an S1 TAC (Technical Assistance Center) case, the recommended method is to call Cisco TAC directly. An S1 case is a Severity 1 issue that typically represents a critical problem impacting business operations, requiring immediate attention. By calling Cisco TAC, customers can ensure prompt handling and direct engagement with a support engineer to resolve the issue as quickly as possible.

asked 11/10/2024
Madhanraj N
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