Cisco 700-695 Practice Test - Questions Answers

The User Business Continuity feature in Webex Calling provides the ability to automatically forward calls if a user's device or the entire group's devices become unregistered. This means that if a network issue or device malfunction causes devices to be unregistered from the Webex Calling service, calls can still be redirected to a predetermined alternate number, ensuring continuity of communication.

Cisco Reference

Cisco documentation on Webex Calling Business Continuity explains the scenarios and capabilities of call forwarding when devices are unregistered.

The Cisco Webex web app offers several features that make it convenient for users to join and manage meetings without needing to download software. Two key features are:

Centralized Meeting Controls: The Webex web app includes controls such as chat and Q&A, allowing participants to communicate and engage during the meeting directly from their browser.

Screen and Application Sharing: The app provides the ability to share screens or specific applications, enabling users to present content effectively during meetings.

These features enhance the user experience by providing robust meeting management capabilities directly through a web browser, making it accessible and easy to use for participants.

Customer numbers are provisioned in the Organization Creation step within Control Hub. This step is essential for setting up a customer's organization in Cisco's management portal, where all subsequent configurations, including user management, services, and devices, are handled. Properly provisioning customer numbers is crucial for accurately linking accounts and managing services under the correct organizational hierarchy.

The primary types of Smart Accounts in Cisco are Holding and Customer.

Holding Accounts are typically used by partners or distributors to manage and allocate licenses or entitlements to their customers.

Customer Accounts are directly associated with end-user organizations that use Cisco products and services, enabling them to manage their licenses and entitlements effectively.

Smart Accounts streamline the management and deployment of Cisco licenses, providing a central repository to handle all license-related activities across different customer environments.

A Team Space in Webex persists until it is closed by the administrator. Webex Teams allows for continuous and indefinite storage of team spaces and their associated content, such as messages, files, and whiteboards, for as long as needed. The retention policy can be customized by each customer, but in general, a Team Space will remain active and available until an administrator decides to delete or close it.

Webex Teams (now Webex App) uses end-to-end encryption to secure messages and content shared in spaces. AES-256-GCM (Advanced Encryption Standard with 256-bit keys in Galois/Counter Mode) is the encryption cipher used by Webex Teams to ensure data confidentiality and integrity. This is a strong encryption standard widely adopted for secure communication in enterprise environments.

Cisco Reference

Cisco's security documentation outlines the use of AES-256-GCM for encrypting Webex Teams messages.

After assigning the Hunt Group feature to a customer site in Webex Calling, the next step is to assign a pilot number. The pilot number acts as the entry point for incoming calls to the Hunt Group, allowing the system to distribute these calls according to the Hunt Group settings, such as the specific sequence or pattern in which the calls are delivered to the designated users.

Cisco Reference

Webex Calling configuration guidelines provide details on setting up Hunt Groups, including the assignment of pilot numbers.

Within an organization, the Compliance Officer has the privilege to see all messages. This role is specifically designed for monitoring and ensuring that communication complies with regulatory requirements and organizational policies. The Compliance Officer has access to all spaces and conversations within Webex to perform these duties.

Cisco Reference

The compliance role and its permissions are detailed in the Cisco Webex Control Hub administration guide.

In Webex Calling call queues, the available announcements include:

Welcome: An initial greeting message that plays when a call is placed in the queue.

Hold: A message or music played while the caller is on hold.

Queued: A message indicating the caller's position in the queue.

Overflow: A message that plays when the call queue reaches its maximum capacity and the call cannot be queued.

Cisco Reference

The Webex Calling call queue feature documentation describes the different types of announcements available within call queues.