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Cisco 700-695 Practice Test - Questions Answers, Page 5

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Which email address should a partner provide in the CCW order to configure a customer?

A.

Provisioning Contact

A.

Provisioning Contact

Answers
B.

Customer Contact

B.

Customer Contact

Answers
C.

End-User Contact

C.

End-User Contact

Answers
D.

Enterprise Contact

D.

Enterprise Contact

Answers
Suggested answer: A

Explanation:

When configuring a customer through a CCW (Cisco Commerce Workspace) order, the partner should provide the Provisioning Contact email address. This email address is used for setting up and provisioning services for the customer, ensuring that all required information and communication is directed to the appropriate person responsible for managing the deployment.

Cisco Reference

Cisco's CCW guidelines detail the importance of providing accurate contact information, including the provisioning contact, for customer configuration.

What are two methods of joining a meeting with the Cisco Webex Meetings desktop app? (Choose two.)

A.

enter a meeting number or username

A.

enter a meeting number or username

Answers
B.

use the one-click green button

B.

use the one-click green button

Answers
C.

upload email invite into the desktop agg

C.

upload email invite into the desktop agg

Answers
D.

enter the host username or email

D.

enter the host username or email

Answers
E.

select 'file,' 'launch Webex,' then 'join meeting.'

E.

select 'file,' 'launch Webex,' then 'join meeting.'

Answers
Suggested answer: A, B

Explanation:

There are two primary methods for joining a meeting using the Cisco Webex Meetings desktop app:

Enter a meeting number or username (Option A): Users can manually join a meeting by entering the specific meeting number or username in the appropriate field within the Webex Meetings desktop app.

Use the one-click green button (Option B): The Webex Meetings desktop app provides a 'Join' button (green button) that users can click to quickly join a scheduled meeting. This button appears in the app interface when a meeting is about to start or when users are invited to a meeting.

Cisco Reference

The Cisco Webex Meetings user guide provides instructions on various methods to join a meeting using the desktop app.

What are two methods to connect a Customer Site to the PSTN for a Webex Calling Partner? (Choose two.)

A.

using a Local Gateway not connected to the PSTN

A.

using a Local Gateway not connected to the PSTN

Answers
B.

using the Cisco PSTN

B.

using the Cisco PSTN

Answers
C.

using a Local Gateway connected to the PTSN

C.

using a Local Gateway connected to the PTSN

Answers
D.

using a Cloud-Connected PSTN provider

D.

using a Cloud-Connected PSTN provider

Answers
E.

using a WiFi 4G modem

E.

using a WiFi 4G modem

Answers
Suggested answer: C, D

Explanation:

For connecting a Customer Site to the PSTN (Public Switched Telephone Network) in the context of Webex Calling, a Webex Calling Partner can utilize the following two methods:

Using a Local Gateway connected to the PSTN: This method involves deploying a local gateway at the customer's premises that interfaces with the existing PSTN. This gateway acts as a bridge between the customer's on-premises telephony infrastructure and the Webex Calling service, enabling seamless integration and connectivity to the PSTN.

Using a Cloud-Connected PSTN provider: This method involves connecting the customer site directly to a PSTN provider that is cloud-connected. This eliminates the need for on-premises equipment and simplifies the deployment by using a service provider that is integrated with Webex Calling, offering PSTN services directly from the cloud.

These methods ensure flexibility and scalability in how customers connect to the PSTN, based on their specific infrastructure and operational needs.

What is required to provision a customer in Control Hub initially?

A.

Location, Contacts, Phone Numbers, License Counts

A.

Location, Contacts, Phone Numbers, License Counts

Answers
B.

Site Name, Site Address, Contact, Phone Numbers, License Counts

B.

Site Name, Site Address, Contact, Phone Numbers, License Counts

Answers
C.

Site, Contacts, Phone Numbers, License Counts

C.

Site, Contacts, Phone Numbers, License Counts

Answers
D.

Contacts, Phone Numbers, License Counts

D.

Contacts, Phone Numbers, License Counts

Answers
Suggested answer: B

Explanation:

To provision a customer initially in Control Hub, the following information is required:

Site Name: The name of the customer site.

Site Address: The physical address of the customer site.

Contact Information: The contact details for the primary administrator or point of contact.

Phone Numbers: The phone numbers that will be associated with the customer's Webex Calling service.

License Counts: The number of licenses required for the customer based on their expected usage.

These details are necessary to create a customer profile and allocate the appropriate resources and licenses for Webex Calling services.

How should an S1 TAC case be opened?

A.

call Webex TAC

A.

call Webex TAC

Answers
B.

open an online case and assign an SI severity

B.

open an online case and assign an SI severity

Answers
C.

call Cisco TAC

C.

call Cisco TAC

Answers
D.

open an online case within the S1 portal

D.

open an online case within the S1 portal

Answers
Suggested answer: C

Explanation:

To open an S1 TAC (Technical Assistance Center) case, the recommended method is to call Cisco TAC directly. An S1 case is a Severity 1 issue that typically represents a critical problem impacting business operations, requiring immediate attention. By calling Cisco TAC, customers can ensure prompt handling and direct engagement with a support engineer to resolve the issue as quickly as possible.

Where are Webex customer trials created and managed?

A.

Cisco Commerce Workspace

A.

Cisco Commerce Workspace

Answers
B.

Control Hub

B.

Control Hub

Answers
C.

third party SaaS programs

C.

third party SaaS programs

Answers
D.

Webex Board

D.

Webex Board

Answers
Suggested answer: A

Explanation:

Webex customer trials are created and managed through the Cisco Commerce Workspace (CCW). CCW allows partners and Cisco account managers to configure and provision trial services for customers, enabling them to test and evaluate Webex services before making a purchase decision.

Cisco Reference

For more details on creating and managing Webex trials, refer to the Cisco Commerce Workspace documentation.

Where should an administrator set up Auto Attendant for Webex Calling in Control Hub?

A.

from the customer view in https://features.webex.com, navigate to Auto Attendant

A.

from the customer view in https://features.webex.com, navigate to Auto Attendant

Answers
B.

from the customer view in https://admin.webex.com, navigate to Services > Meetings > Features

B.

from the customer view in https://admin.webex.com, navigate to Services > Meetings > Features

Answers
C.

from the customer view in https://controlhub.calling.com, navigate to Services > Meetings > Calling

C.

from the customer view in https://controlhub.calling.com, navigate to Services > Meetings > Calling

Answers
D.

from the customer view in https://admin.webex.com, navigate to Services > Calling > Features

D.

from the customer view in https://admin.webex.com, navigate to Services > Calling > Features

Answers
Suggested answer: D

Explanation:

To set up Auto Attendant for Webex Calling in Control Hub, the administrator should:

Go to the customer view at https://admin.webex.com.

Navigate to Services > Calling > Features.

From there, you can configure Auto Attendant settings, such as call routing, menu options, greetings, and other automated call-handling features.

Cisco Reference

The Control Hub administrator guide provides step-by-step instructions for setting up and managing the Auto Attendant feature in Webex Calling.

Where does an administrator download the configuration information to set up a Local Gateway for Webex Calling?

A.

Control Hub

A.

Control Hub

Answers
B.

Smart Account Database

B.

Smart Account Database

Answers
C.

Webex Local Gateway Application

C.

Webex Local Gateway Application

Answers
D.

CUWP Cloud

D.

CUWP Cloud

Answers
Suggested answer: A

Explanation:

To set up a Local Gateway for Webex Calling, an administrator needs to download the configuration information from the Control Hub. The Control Hub is Cisco's centralized management portal that allows administrators to configure, manage, and monitor all Webex services. In the case of setting up a Local Gateway, the Control Hub provides the necessary configuration files, details, and credentials required for integrating the local on-premises gateway with the Webex Calling environment.

How does Webex Edge Audio function?

A.

requires Webex Edge Video Mesh

A.

requires Webex Edge Video Mesh

Answers
B.

is designed for small deployments of Webex meetings

B.

is designed for small deployments of Webex meetings

Answers
C.

works solely with ISDN lines

C.

works solely with ISDN lines

Answers
D.

uses the existing Cisco UCM and Expressway products

D.

uses the existing Cisco UCM and Expressway products

Answers
Suggested answer: D

Explanation:

Webex Edge Audio functions by leveraging the existing Cisco Unified Communications Manager (UCM) and Expressway products to route audio traffic directly between the customer's network and the Webex cloud. This direct path reduces latency, enhances audio quality, and lowers costs associated with PSTN (Public Switched Telephone Network) connections by using an IP-based route. It integrates the enterprise's telephony environment with the Webex cloud for more efficient and cost-effective audio connectivity during Webex meetings.

What is included in the Webex Try and Buy Program?

A.

Webex conferencing, Webex Teams and Devices

A.

Webex conferencing, Webex Teams and Devices

Answers
B.

unlimited Webex licenses

B.

unlimited Webex licenses

Answers
C.

one year of Webex conferencing

C.

one year of Webex conferencing

Answers
D.

one year of Webex Teams

D.

one year of Webex Teams

Answers
Suggested answer: A

Explanation:

The Webex Try and Buy Program includes access to Webex conferencing, Webex Teams, and Devices. This program allows potential customers to try the full range of Webex services and devices to experience the features and benefits before committing to a purchase.

Cisco Reference

For more information, refer to Cisco's official documentation about the Try and Buy Program, which outlines what services and devices are included.

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