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Question 45 - C_S43_2023 discussion

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You schedule a Maintenance Service Plan. Which call object is generated?

A.

Maintenance Order which is linked to a Service Order Header

Answers
A.

Maintenance Order which is linked to a Service Order Header

B.

Customer Service Order with assigned DIP profile

Answers
B.

Customer Service Order with assigned DIP profile

C.

Customer Service Order with an external order operation

Answers
C.

Customer Service Order with an external order operation

D.

Maintenance Order which is linked to a Service Order Item

Answers
D.

Maintenance Order which is linked to a Service Order Item

Suggested answer: D

Explanation:

A Maintenance Service Plan is a type of Maintenance Plan that is used to schedule periodic services for external customers. When a Maintenance Service Plan is scheduled, a Maintenance Service Call is generated, which contains a Customer Service Order Header and a Maintenance Order. The Maintenance Order is linked to a Service Order Item, which represents the serviceable material or asset. The Maintenance Order contains the technical details of the service, such as operations, components, and confirmations. The Service Order Item contains the commercial details of the service, such as pricing, billing, and credit check. The Maintenance Order and the Service Order Item are integrated through the Dynamic Item Processor (DIP), which transfers the costs and revenues between them.Reference:Maintenance Service PlanandMaintenance Service Orderin SAP Help Portal.

asked 31/10/2024
Marco Santoro
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