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Which of the following is an important component for an enterprise strategy archetype of growth/acquisition as defined by COBIT 2019?
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Which of the following benefits derived from the use of COBIT is PRIMARILY associated with an external stakeholder?
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Question 40 - COBIT 2019 discussion

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Which of the following would be an appropriate metric associated with an enterprise goal of ''Business service continuity and availability?

A.

Satisfaction levels of board and executive management with business process capabilities

Answers
A.

Satisfaction levels of board and executive management with business process capabilities

B.

Ratio of significant incidents that were not identified in risk assessments vs. total incidents

Answers
B.

Ratio of significant incidents that were not identified in risk assessments vs. total incidents

C.

Number of business processing hours lost due to unplanned service interruptions

Answers
C.

Number of business processing hours lost due to unplanned service interruptions

Suggested answer: C

Explanation:

The number of business processing hours lost due to unplanned service interruptions would be an appropriate metric associated with an enterprise goal of business service continuity and availability. A metric is a quantifiable measure that is used to track and assess the status of a specific process or activity. Business service continuity and availability is one of the 17 generic enterprise goals defined by COBIT that describes the desired outcome of ensuring that critical business services are delivered at agreed levels and are resilient to disruptions.The number of business processing hours lost due to unplanned service interruptions is a metric that reflects how well this outcome is achieved.13Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance and Management Objectives

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asked 19/11/2024
Reatlehile Motaung
25 questions
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