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Question 110 - COBIT 2019 discussion

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Which of the following MUST be done before an enterprise can determine performance measures for a process improvement initiative?

A.

Conduct a capabilities assessment.

Answers
A.

Conduct a capabilities assessment.

B.

Calculate return on investment (ROI).

Answers
B.

Calculate return on investment (ROI).

C.

Perform a process risk assessment.

Answers
C.

Perform a process risk assessment.

Suggested answer: C

Explanation:

According to the COBIT 2019 Process Assessment Model, one of the prerequisites for determining performance measures for a process improvement initiative is to perform a process risk assessment. A process risk assessment identifies and evaluates the potential threats and opportunities that may affect the achievement of process objectives.A process risk assessment also helps to prioritize improvement actions based on their impact and likelihood.4, p.11-12Reference:4: COBIT 2019 Process Assessment Model: Using COBIT 2019

asked 19/11/2024
Sasha Grib
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