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Question 126 - COBIT 2019 discussion

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What is the BEST way to determine whether IT governance is achieving intended outcomes one year after implementation?

A.

Evaluate performance measurements identified in the business case

Answers
A.

Evaluate performance measurements identified in the business case

B.

Survey the satisfaction level of key business stakeholders.

Answers
B.

Survey the satisfaction level of key business stakeholders.

C.

Review change drivers to determine whether corresponding changes were successful.

Answers
C.

Review change drivers to determine whether corresponding changes were successful.

Suggested answer: A

Explanation:

The best way to determine whether IT governance is achieving intended outcomes one year after implementation is to evaluate performance measurements identified in the business case. The business case is a document that defines the objectives, benefits, costs, risks, and success factors of IT governance implementation, and specifies the key performance indicators (KPIs) and target values that will be used to measure and monitor the outcomes. By comparing the actual performance results with the expected results, the enterprise can assess the effectiveness and efficiency of IT governance and identify any gaps or issues that need to be addressed.The way is based on the COBIT 2019 Implementation Guide1, page 32.Reference:1: COBIT 2019 Implementation Guide | Digital | English

asked 19/11/2024
cesar ganguie
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