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Question 178 - COBIT 2019 discussion

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Who is responsible for performing a stakeholder satisfaction survey and gathering feedback on lessons learned from the implementation of an EGIT program plan?

A.

The CIO and the program steering committee

Answers
A.

The CIO and the program steering committee

B.

Business executives and the l&I governance board

Answers
B.

Business executives and the l&I governance board

C.

IT managers and IT process owners

Answers
C.

IT managers and IT process owners

D.

The risk and compliance function and IT audit

Answers
D.

The risk and compliance function and IT audit

Suggested answer: A

Explanation:

The CIO and the program steering committee are responsible for performing a stakeholder satisfaction survey and gathering feedback on lessons learned from the implementation of an EGIT program plan. According to the COBIT 2019 Implementation Guide, the CIO is the executive sponsor of the EGIT program, who provides strategic direction, leadership, and oversight for the program. The program steering committee is a group of senior stakeholders who support the CIO in governing and monitoring the program. One of their responsibilities is to conduct regular reviews of the program performance and outcomes, including stakeholder satisfaction and lessons learned.These reviews help to evaluate the effectiveness and efficiency of the EGIT program plan and identify areas for improvement.Reference:: COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution, page 231: COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution, page 451

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asked 19/11/2024
Yuri Mitrofanov
44 questions
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