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Question 129 - CPIM-Part-2 discussion

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To successfully empower individuals to drive change, an organization should:

A.
ensure everyone can clearly articulate the business's vision and strategy.
Answers
A.
ensure everyone can clearly articulate the business's vision and strategy.
B.
conduct thorough training programs for all levels of employees.
Answers
B.
conduct thorough training programs for all levels of employees.
C.
align performance appraisals with the business's vision.
Answers
C.
align performance appraisals with the business's vision.
D.
establish and track broad change metrics on a quarterly basis.
Answers
D.
establish and track broad change metrics on a quarterly basis.
Suggested answer: A

Explanation:

To successfully empower individuals to drive change, an organization should ensure everyone can clearly articulate the business's vision and strategy. According to various sources, such asForbes,Mercuri Urval, andLSA Global, one of the key factors for effective change leadership is to communicate a powerful and compelling change vision that inspires and motivates employees to support the change.A change vision is a statement that describes the desired future state of the organization after the change is implemented, and how it aligns with the overall business vision and strategy1.A clear and consistent change vision can help employees understand the purpose and benefits of the change, as well as their roles and responsibilities in the change process2.A change vision can also help create a sense of urgency, direction, and alignment among employees, as well as foster a culture of empowerment and participation3.

The other options are not sufficient or necessary to successfully empower individuals to drive change. Conducting thorough training programs for all levels of employees is important, but not enough to empower them to drive change.Training can help employees acquire the skills and knowledge needed to perform their tasks in the new situation, but it does not necessarily influence their attitudes, beliefs, or behaviors toward the change1. Aligning performance appraisals with the business's vision is also helpful, but not essential to empower individuals to drive change.Performance appraisals can provide feedback, recognition, and incentives for employees who demonstrate the desired behaviors and outcomes related to the change, but they do not address the underlying motivations, emotions, or barriers that may affect employees' willingness or ability to change4. Establishing and tracking broad change metrics on a quarterly basis is also useful, but not critical to empower individuals to drive change.Change metrics can help measure the progress and impact of the change initiatives, but they do not necessarily engage or involve employees in the change process or give them a sense of ownership or autonomy over the change5.

asked 16/09/2024
Pieter Louw
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