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Question 144 - CSCP discussion

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A business is changing from a business to business model to a business to consumer model. Which of the following statements about this supply chain change is true?

A.
Returns from customers will decrease.
Answers
A.
Returns from customers will decrease.
B.
Number of supplier orders will increase.
Answers
B.
Number of supplier orders will increase.
C.
Number of customer orders will increase.
Answers
C.
Number of customer orders will increase.
D.
Average supplier order size will increase.
Answers
D.
Average supplier order size will increase.
Suggested answer: C

Explanation:

Transitioning from a business-to-business (B2B) model to a business-to-consumer (B2C) model typically results in an increased number of customer orders. B2C transactions generally involve smaller order sizes but higher order volumes compared to B2B transactions. The company will need to manage a larger number of individual orders, which may also necessitate adjustments in logistics, inventory management, and customer service processes to accommodate the higher volume of transactions.

Reference:

'E-Business and Supply Chain Integration' by Ozlem Bak

'Supply Chain Management: From Vision to Implementation' by Stanley E. Fawcett, Lisa M. Ellram, and Jeffrey A. Ogden

asked 16/09/2024
Soumia Djenan
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